TeleMessage, a Smarsh Company Company Cyber Security Posture
telemessage.comTeleMessage, a Smarsh Company, is Transforming Business Mobile Messaging and Archiving: Managed, Secure, Reliable and IT Ready. The TeleMessage Mobile Archiver effectively addresses compliance, regulatory and eDiscovery response requirements. It reduces risk across a variety of industries, capturing mobile content from any combination of device or carrier and supporting phone ownership either by company or BYOD. We’ve also developed an innovative, all-encompassing messaging suite for enterprises that replicates the ease of use of consumer applications, while providing all the additional tools that businesses need in order to stay on top of corporate mobile messaging. Our offering includes an integrated Android/iOS mobile apps, web portal, Outlook Plug-in, and a range of APIs that connect to any operational IT system. We support archiving both On-prem and in the cloud, working with a wide variety of carriers. TeleMessage has been providing state-of-the-art messaging solutions for over 15 years. Our software has been successfully deployed and used by thousands of enterprises, trusted by dozens of telecom operators, reaches hundreds of millions of users and powers billions of messages through customers’ networks. We support an ever growing number of enterprises, including leading brands across a range of industries such as healthcare, travel, finance and retail, among others.
TSC Company Details
telemessage
99 employees
6112.0
517
Telecommunications
telemessage.com
Scan still pending
TEL_1487638
In-progress
TSC Risk Score (AI oriented)Between 900 and 1000
This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.
TSC Global Score.png)
TeleMessage, a Smarsh Company Company Scoring based on AI Models
| Model Name | Date | Description | Current Score Difference | Score |
|---|---|---|---|---|
| AVERAGE-Industry | 03-12-2025 | This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers. | N/A | Between 900 and 1000 |
TeleMessage, a Smarsh Company Company Cyber Security News & History
| Entity | Type | Severity | Impact | Seen | Url ID | Details | View |
|---|---|---|---|---|---|---|---|
| TeleMessage | Breach | 85 | 4 | 5/2025 | TEL300050525 | Link | |
Rankiteo Explanation : Attack with significant impact with customers data leaksDescription: TeleMessage, an enterprise communications and archiving platform used by US government officials, was compromised when a hacker gained unauthorized access and exfiltrated private message archives. The attacker claimed to have broken into the service, obtaining files that contained user communications across SMS, MMS, voice calls and messages from apps like WhatsApp, WeChat, Telegram and Signal. Although the stolen data included private conversations, no messages from US government accounts or officials were found in the breach. The hack was confirmed when portions of the archive were reviewed by a security publication, verifying the authenticity of the stolen content. Details on the attack vector remain unclear: it is not known whether a zero-day vulnerability was exploited, or if malware or credential theft played a role. TeleMessage and US authorities have yet to comment publicly, while Signal has warned users about the risks of unofficial forks of its application. The incident raises concerns over the security of third-party messaging services, potential regulatory compliance lapses and the exposure of sensitive personal communications on a platform that had been chosen for its supposed privacy features. | |||||||
| TeleMessage | Breach | 100 | 5/2025 | TEL546051425 | Link | ||
Rankiteo Explanation : Attack threatening the organization’s existenceDescription: A serious flaw in TM SGNL, a messaging app by US-Israeli firm TeleMessage used by former Trump administration officials, has been exploited, exposing sensitive communications and backend data. The breach compromised the platform’s core security claims, raising concerns about the encryption model and the security of high-level communications. The vulnerability was added to CISA's Known Exploited Vulnerabilities (KEV) list, with a three-week deadline for federal agencies to address the issue. | |||||||
| TeleMessage | Breach | 60 | 3 | 5/2025 | TEL138052625 | Link | |
Rankiteo Explanation : Attack with significant impact with internal employee data leaksDescription: An attack on the messaging service TeleMessage, which is used by some officials of the Trump administration, has resulted in the leak of details of over 60 government workers, a White House staffer, and members of the Secret Service. The White House acknowledged the cyber security incident but did not provide further comments. TeleMessage servers are reportedly closed while an investigation is carried out. | |||||||
TeleMessage, a Smarsh Company Company Subsidiaries
TeleMessage, a Smarsh Company, is Transforming Business Mobile Messaging and Archiving: Managed, Secure, Reliable and IT Ready. The TeleMessage Mobile Archiver effectively addresses compliance, regulatory and eDiscovery response requirements. It reduces risk across a variety of industries, capturing mobile content from any combination of device or carrier and supporting phone ownership either by company or BYOD. We’ve also developed an innovative, all-encompassing messaging suite for enterprises that replicates the ease of use of consumer applications, while providing all the additional tools that businesses need in order to stay on top of corporate mobile messaging. Our offering includes an integrated Android/iOS mobile apps, web portal, Outlook Plug-in, and a range of APIs that connect to any operational IT system. We support archiving both On-prem and in the cloud, working with a wide variety of carriers. TeleMessage has been providing state-of-the-art messaging solutions for over 15 years. Our software has been successfully deployed and used by thousands of enterprises, trusted by dozens of telecom operators, reaches hundreds of millions of users and powers billions of messages through customers’ networks. We support an ever growing number of enterprises, including leading brands across a range of industries such as healthcare, travel, finance and retail, among others.
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TSC Cyber Security News
CISA Warns of Flaw in TeleMessage App Used by Ex-National Security Advisor
Hackers claimed to have stolen private messages and group chats associated with TeleMessage's Signal, WhatsApp, WeChat and Telegram clones. The ...
App used by Mike Waltz suspends services after hacking claims
TeleMessage, the app that President Trump's former National Security Advisor, Mike Waltz, appeared to use to archive his group chats, ...
Smarsh investigating 'security incident' of its TeleMessage product tied to Trump administration officials
Former National Security Advisor Mike Waltz went from using Signal to using a Signal-like product from digital archiving firm Smarsh.
How the Signal Knockoff App TeleMessage Got Hacked in 20 Minutes
The hacker's quick exploit of TeleMessage indicates that the archive server was badly misconfigured. It was either running an eight-year-old ...
Portland firm suspends messaging app used by Trump official after apparent hack
Portland-based tech firm Smarsh has stopped offering a digital messaging app called TeleMessage, notably used by Trump administration ...
Signal Clone Used by Waltz Suspends Service After ‘Security Incident’
The clone, TeleMessage, was the subject of a reported hack in which the contents of some direct messages and group chats were stolen.
TeleMessage, a modified Signal clone used by US government officials, has been hacked
A hacker has exploited a vulnerability in TeleMessage, which provides modded versions of encrypted messaging apps such as Signal, Telegram, ...
Signal chat app clone used by Signalgate's Waltz was apparently an insecure mess
Updated An unidentified miscreant is said to have obtained US government communications from TeleMessage, a messaging and archiving app ...
Messaging app used by Trump official suspends operations after reported hack
"Out of an abundance of caution, all TeleMessage services have been temporarily suspended," the spokesperson said. "All other Smarsh products ...
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Frequently Asked Questions (FAQ) on Cybersecurity Incidents
TSC CyberSecurity History Information
Total Incidents: According to Rankiteo, TSC has faced 3 incidents in the past.
Incident Types: The types of cybersecurity incidents that have occurred include ['Breach'].
Total Financial Loss: The total financial loss from these incidents is estimated to be {total_financial_loss}.
Cybersecurity Posture: The company's overall cybersecurity posture is described as TeleMessage, a Smarsh Company, is Transforming Business Mobile Messaging and Archiving: Managed, Secure, Reliable and IT Ready. The TeleMessage Mobile Archiver effectively addresses compliance, regulatory and eDiscovery response requirements. It reduces risk across a variety of industries, capturing mobile content from any combination of device or carrier and supporting phone ownership either by company or BYOD. We’ve also developed an innovative, all-encompassing messaging suite for enterprises that replicates the ease of use of consumer applications, while providing all the additional tools that businesses need in order to stay on top of corporate mobile messaging. Our offering includes an integrated Android/iOS mobile apps, web portal, Outlook Plug-in, and a range of APIs that connect to any operational IT system. We support archiving both On-prem and in the cloud, working with a wide variety of carriers. TeleMessage has been providing state-of-the-art messaging solutions for over 15 years. Our software has been successfully deployed and used by thousands of enterprises, trusted by dozens of telecom operators, reaches hundreds of millions of users and powers billions of messages through customers’ networks. We support an ever growing number of enterprises, including leading brands across a range of industries such as healthcare, travel, finance and retail, among others..
Detection and Response: The company detects and responds to cybersecurity incidents through {description_of_detection_and_response_process}.
Incident Details
Incident 1: Ransomware Attack
Title: {Incident_Title}
Description: {Brief_description_of_the_incident}
Date Detected: {Detection_Date}
Date Publicly Disclosed: {Disclosure_Date}
Date Resolved: {Resolution_Date}
Type: {Type_of_Attack}
Attack Vector: {Attack_Vector}
Vulnerability Exploited: {Vulnerability}
Threat Actor: {Threat_Actor}
Motivation: {Motivation}
Incident 2: Data Breach
Title: {Incident_Title}
Description: {Brief_description_of_the_incident}
Date Detected: {Detection_Date}
Date Publicly Disclosed: {Disclosure_Date}
Date Resolved: {Resolution_Date}
Type: {Type_of_Attack}
Attack Vector: {Attack_Vector}
Vulnerability Exploited: {Vulnerability}
Threat Actor: {Threat_Actor}
Motivation: {Motivation}
Common Attack Types: The most common types of attacks the company has faced are ['Breach'].
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through {description_of_identification_process}.
Impact of the Incidents
Incident 1: Ransomware Attack
Financial Loss: {Financial_Loss}
Data Compromised: {Data_Compromised}
Systems Affected: {Systems_Affected}
Downtime: {Downtime}
Operational Impact: {Operational_Impact}
Conversion Rate Impact: {Conversion_Rate_Impact}
Revenue Loss: {Revenue_Loss}
Customer Complaints: {Customer_Complaints}
Brand Reputation Impact: {Brand_Reputation_Impact}
Legal Liabilities: {Legal_Liabilities}
Identity Theft Risk: {Identity_Theft_Risk}
Payment Information Risk: {Payment_Information_Risk}
Incident 2: Data Breach
Financial Loss: {Financial_Loss}
Data Compromised: {Data_Compromised}
Systems Affected: {Systems_Affected}
Downtime: {Downtime}
Operational Impact: {Operational_Impact}
Conversion Rate Impact: {Conversion_Rate_Impact}
Revenue Loss: {Revenue_Loss}
Customer Complaints: {Customer_Complaints}
Brand Reputation Impact: {Brand_Reputation_Impact}
Legal Liabilities: {Legal_Liabilities}
Identity Theft Risk: {Identity_Theft_Risk}
Payment Information Risk: {Payment_Information_Risk}
Average Financial Loss: The average financial loss per incident is {average_financial_loss}.
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are {list_of_commonly_compromised_data_types}.
Incident 1: Ransomware Attack
Entity Name: {Entity_Name}
Entity Type: {Entity_Type}
Industry: {Industry}
Location: {Location}
Size: {Size}
Customers Affected: {Customers_Affected}
Incident 2: Data Breach
Entity Name: {Entity_Name}
Entity Type: {Entity_Type}
Industry: {Industry}
Location: {Location}
Size: {Size}
Customers Affected: {Customers_Affected}
Response to the Incidents
Incident 1: Ransomware Attack
Incident Response Plan Activated: {Yes/No}
Third Party Assistance: {Yes/No}
Law Enforcement Notified: {Yes/No}
Containment Measures: {Containment_Measures}
Remediation Measures: {Remediation_Measures}
Recovery Measures: {Recovery_Measures}
Communication Strategy: {Communication_Strategy}
Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}
On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}
Network Segmentation: {Network_Segmentation}
Enhanced Monitoring: {Enhanced_Monitoring}
Incident 2: Data Breach
Incident Response Plan Activated: {Yes/No}
Third Party Assistance: {Yes/No}
Law Enforcement Notified: {Yes/No}
Containment Measures: {Containment_Measures}
Remediation Measures: {Remediation_Measures}
Recovery Measures: {Recovery_Measures}
Communication Strategy: {Communication_Strategy}
Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}
On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}
Network Segmentation: {Network_Segmentation}
Enhanced Monitoring: {Enhanced_Monitoring}
Incident Response Plan: The company's incident response plan is described as {description_of_incident_response_plan}.
Third-Party Assistance: The company involves third-party assistance in incident response through {description_of_third_party_involvement}.
Data Breach Information
Incident 2: Data Breach
Type of Data Compromised: {Type_of_Data}
Number of Records Exposed: {Number_of_Records}
Sensitivity of Data: {Sensitivity_of_Data}
Data Exfiltration: {Yes/No}
Data Encryption: {Yes/No}
File Types Exposed: {File_Types}
Personally Identifiable Information: {Yes/No}
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: {description_of_prevention_measures}.
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through {description_of_handling_process}.
Ransomware Information
Incident 1: Ransomware Attack
Ransom Demanded: {Ransom_Amount}
Ransom Paid: {Ransom_Paid}
Ransomware Strain: {Ransomware_Strain}
Data Encryption: {Yes/No}
Data Exfiltration: {Yes/No}
Ransom Payment Policy: The company's policy on paying ransoms in ransomware incidents is described as {description_of_ransom_payment_policy}.
Data Recovery from Ransomware: The company recovers data encrypted by ransomware through {description_of_data_recovery_process}.
Regulatory Compliance
Incident 1: Ransomware Attack
Regulations Violated: {Regulations_Violated}
Fines Imposed: {Fines_Imposed}
Legal Actions: {Legal_Actions}
Regulatory Notifications: {Regulatory_Notifications}
Incident 2: Data Breach
Regulations Violated: {Regulations_Violated}
Fines Imposed: {Fines_Imposed}
Legal Actions: {Legal_Actions}
Regulatory Notifications: {Regulatory_Notifications}
Regulatory Frameworks: The company complies with the following regulatory frameworks regarding cybersecurity: {list_of_regulatory_frameworks}.
Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through {description_of_compliance_measures}.
Lessons Learned and Recommendations
Incident 1: Ransomware Attack
Lessons Learned: {Lessons_Learned}
Incident 2: Data Breach
Lessons Learned: {Lessons_Learned}
Incident 1: Ransomware Attack
Recommendations: {Recommendations}
Incident 2: Data Breach
Recommendations: {Recommendations}
Key Lessons Learned: The key lessons learned from past incidents are {list_of_key_lessons_learned}.
Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: {list_of_implemented_recommendations}.
References
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at {list_of_additional_resources}.
Investigation Status
Incident 1: Ransomware Attack
Investigation Status: {Investigation_Status}
Incident 2: Data Breach
Investigation Status: {Investigation_Status}
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through {description_of_communication_process}.
Stakeholder and Customer Advisories
Incident 1: Ransomware Attack
Stakeholder Advisories: {Stakeholder_Advisories}
Customer Advisories: {Customer_Advisories}
Incident 2: Data Breach
Stakeholder Advisories: {Stakeholder_Advisories}
Customer Advisories: {Customer_Advisories}
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: {description_of_advisories_provided}.
Initial Access Broker
Incident 1: Ransomware Attack
Entry Point: {Entry_Point}
Reconnaissance Period: {Reconnaissance_Period}
Backdoors Established: {Backdoors_Established}
High Value Targets: {High_Value_Targets}
Data Sold on Dark Web: {Yes/No}
Incident 2: Data Breach
Entry Point: {Entry_Point}
Reconnaissance Period: {Reconnaissance_Period}
Backdoors Established: {Backdoors_Established}
High Value Targets: {High_Value_Targets}
Data Sold on Dark Web: {Yes/No}
Monitoring and Mitigation of Initial Access Brokers: The company monitors and mitigates the activities of initial access brokers through {description_of_monitoring_and_mitigation_measures}.
Post-Incident Analysis
Incident 1: Ransomware Attack
Root Causes: {Root_Causes}
Corrective Actions: {Corrective_Actions}
Incident 2: Data Breach
Root Causes: {Root_Causes}
Corrective Actions: {Corrective_Actions}
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as {description_of_post_incident_analysis_process}.
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: {list_of_corrective_actions_taken}.
Additional Questions
General Information
Ransom Payment History: The company has {paid/not_paid} ransoms in the past.
Last Ransom Demanded: The amount of the last ransom demanded was {last_ransom_amount}.
Last Attacking Group: The attacking group in the last incident was {last_attacking_group}.
Incident Details
Most Recent Incident Detected: The most recent incident detected was on {most_recent_incident_detected_date}.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on {most_recent_incident_publicly_disclosed_date}.
Most Recent Incident Resolved: The most recent incident resolved was on {most_recent_incident_resolved_date}.
Impact of the Incidents
Highest Financial Loss: The highest financial loss from an incident was {highest_financial_loss}.
Most Significant Data Compromised: The most significant data compromised in an incident was {most_significant_data_compromised}.
Most Significant System Affected: The most significant system affected in an incident was {most_significant_system_affected}.
Response to the Incidents
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was {third_party_assistance_in_most_recent_incident}.
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were {containment_measures_in_most_recent_incident}.
Data Breach Information
Most Sensitive Data Compromised: The most sensitive data compromised in a breach was {most_sensitive_data_compromised}.
Number of Records Exposed: The number of records exposed in the most significant breach was {number_of_records_exposed}.
Ransomware Information
Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was {highest_ransom_demanded}.
Highest Ransom Paid: The highest ransom paid in a ransomware incident was {highest_ransom_paid}.
Regulatory Compliance
Highest Fine Imposed: The highest fine imposed for a regulatory violation was {highest_fine_imposed}.
Most Significant Legal Action: The most significant legal action taken for a regulatory violation was {most_significant_legal_action}.
Lessons Learned and Recommendations
Most Significant Lesson Learned: The most significant lesson learned from past incidents was {most_significant_lesson_learned}.
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was {most_significant_recommendation_implemented}.
References
Most Recent Source: The most recent source of information about an incident is {most_recent_source}.
Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is {most_recent_url}.
Investigation Status
Current Status of Most Recent Investigation: The current status of the most recent investigation is {current_status_of_most_recent_investigation}.
Stakeholder and Customer Advisories
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was {most_recent_stakeholder_advisory}.
Most Recent Customer Advisory: The most recent customer advisory issued was {most_recent_customer_advisory}.
Initial Access Broker
Most Recent Entry Point: The most recent entry point used by an initial access broker was {most_recent_entry_point}.
Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was {most_recent_reconnaissance_period}.
Post-Incident Analysis
Most Significant Root Cause: The most significant root cause identified in post-incident analysis was {most_significant_root_cause}.
Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was {most_significant_corrective_action}.
What Do We Measure?
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
