TeleMessage, a Smarsh Company Company Cyber Security Posture

telemessage.com

TeleMessage, a Smarsh Company, is Transforming Business Mobile Messaging and Archiving: Managed, Secure, Reliable and IT Ready. The TeleMessage Mobile Archiver effectively addresses compliance, regulatory and eDiscovery response requirements. It reduces risk across a variety of industries, capturing mobile content from any combination of device or carrier and supporting phone ownership either by company or BYOD. Weโ€™ve also developed an innovative, all-encompassing messaging suite for enterprises that replicates the ease of use of consumer applications, while providing all the additional tools that businesses need in order to stay on top of corporate mobile messaging. Our offering includes an integrated Android/iOS mobile apps, web portal, Outlook Plug-in, and a range of APIs that connect to any operational IT system. We support archiving both On-prem and in the cloud, working with a wide variety of carriers. TeleMessage has been providing state-of-the-art messaging solutions for over 15 years. Our software has been successfully deployed and used by thousands of enterprises, trusted by dozens of telecom operators, reaches hundreds of millions of users and powers billions of messages through customersโ€™ networks. We support an ever growing number of enterprises, including leading brands across a range of industries such as healthcare, travel, finance and retail, among others.

TSC Company Details

Linkedin ID:

telemessage

Employees number:

99 employees

Number of followers:

6112.0

NAICS:

517

Industry Type:

Telecommunications

Homepage:

telemessage.com

IP Addresses:

Scan still pending

Company ID:

TEL_1487638

Scan Status:

In-progress

AI scoreTSC Risk Score (AI oriented)

Between 900 and 1000

This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.

Ailogo

TeleMessage, a Smarsh Company Company Scoring based on AI Models

Model NameDateDescriptionCurrent Score DifferenceScore
AVERAGE-Industry03-12-2025

This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers.

N/A

Between 900 and 1000

TeleMessage, a Smarsh Company Company Cyber Security News & History

Past Incidents
3
Attack Types
1
EntityTypeSeverityImpactSeenUrl IDDetailsView
TeleMessageBreach8545/2025TEL300050525Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: TeleMessage, an enterprise communications and archiving platform used by US government officials, was compromised when a hacker gained unauthorized access and exfiltrated private message archives. The attacker claimed to have broken into the service, obtaining files that contained user communications across SMS, MMS, voice calls and messages from apps like WhatsApp, WeChat, Telegram and Signal. Although the stolen data included private conversations, no messages from US government accounts or officials were found in the breach. The hack was confirmed when portions of the archive were reviewed by a security publication, verifying the authenticity of the stolen content. Details on the attack vector remain unclear: it is not known whether a zero-day vulnerability was exploited, or if malware or credential theft played a role. TeleMessage and US authorities have yet to comment publicly, while Signal has warned users about the risks of unofficial forks of its application. The incident raises concerns over the security of third-party messaging services, potential regulatory compliance lapses and the exposure of sensitive personal communications on a platform that had been chosen for its supposed privacy features.

TeleMessageBreach1005/2025TEL546051425Link
Rankiteo Explanation :
Attack threatening the organizationโ€™s existence

Description: A serious flaw in TM SGNL, a messaging app by US-Israeli firm TeleMessage used by former Trump administration officials, has been exploited, exposing sensitive communications and backend data. The breach compromised the platformโ€™s core security claims, raising concerns about the encryption model and the security of high-level communications. The vulnerability was added to CISA's Known Exploited Vulnerabilities (KEV) list, with a three-week deadline for federal agencies to address the issue.

TeleMessageBreach6035/2025TEL138052625Link
Rankiteo Explanation :
Attack with significant impact with internal employee data leaks

Description: An attack on the messaging service TeleMessage, which is used by some officials of the Trump administration, has resulted in the leak of details of over 60 government workers, a White House staffer, and members of the Secret Service. The White House acknowledged the cyber security incident but did not provide further comments. TeleMessage servers are reportedly closed while an investigation is carried out.

TeleMessage, a Smarsh Company Company Subsidiaries

SubsidiaryImage

TeleMessage, a Smarsh Company, is Transforming Business Mobile Messaging and Archiving: Managed, Secure, Reliable and IT Ready. The TeleMessage Mobile Archiver effectively addresses compliance, regulatory and eDiscovery response requirements. It reduces risk across a variety of industries, capturing mobile content from any combination of device or carrier and supporting phone ownership either by company or BYOD. Weโ€™ve also developed an innovative, all-encompassing messaging suite for enterprises that replicates the ease of use of consumer applications, while providing all the additional tools that businesses need in order to stay on top of corporate mobile messaging. Our offering includes an integrated Android/iOS mobile apps, web portal, Outlook Plug-in, and a range of APIs that connect to any operational IT system. We support archiving both On-prem and in the cloud, working with a wide variety of carriers. TeleMessage has been providing state-of-the-art messaging solutions for over 15 years. Our software has been successfully deployed and used by thousands of enterprises, trusted by dozens of telecom operators, reaches hundreds of millions of users and powers billions of messages through customersโ€™ networks. We support an ever growing number of enterprises, including leading brands across a range of industries such as healthcare, travel, finance and retail, among others.

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TSC Cyber Security News

2025-05-13T07:00:00.000Z
CISA Warns of Flaw in TeleMessage App Used by Ex-National Security Advisor

Hackers claimed to have stolen private messages and group chats associated with TeleMessage's Signal, WhatsApp, WeChat and Telegram clones. Theย ...

2025-05-05T07:00:00.000Z
App used by Mike Waltz suspends services after hacking claims

TeleMessage, the app that President Trump's former National Security Advisor, Mike Waltz, appeared to use to archive his group chats,ย ...

2025-05-05T07:00:00.000Z
Smarsh investigating 'security incident' of its TeleMessage product tied to Trump administration officials

Former National Security Advisor Mike Waltz went from using Signal to using a Signal-like product from digital archiving firm Smarsh.

2025-05-18T07:00:00.000Z
How the Signal Knockoff App TeleMessage Got Hacked in 20 Minutes

The hacker's quick exploit of TeleMessage indicates that the archive server was badly misconfigured. It was either running an eight-year-oldย ...

2025-05-06T07:00:00.000Z
Portland firm suspends messaging app used by Trump official after apparent hack

Portland-based tech firm Smarsh has stopped offering a digital messaging app called TeleMessage, notably used by Trump administrationย ...

2025-05-05T07:00:00.000Z
Signal Clone Used by Waltz Suspends Service After โ€˜Security Incidentโ€™

The clone, TeleMessage, was the subject of a reported hack in which the contents of some direct messages and group chats were stolen.

2025-05-05T07:00:00.000Z
TeleMessage, a modified Signal clone used by US government officials, has been hacked

A hacker has exploited a vulnerability in TeleMessage, which provides modded versions of encrypted messaging apps such as Signal, Telegram,ย ...

2025-05-05T07:00:00.000Z
Signal chat app clone used by Signalgate's Waltz was apparently an insecure mess

Updated An unidentified miscreant is said to have obtained US government communications from TeleMessage, a messaging and archiving appย ...

2025-05-05T07:00:00.000Z
Messaging app used by Trump official suspends operations after reported hack

"Out of an abundance of caution, all TeleMessage services have been temporarily suspended," the spokesperson said. "All other Smarsh productsย ...

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faq

Frequently Asked Questions (FAQ) on Cybersecurity Incidents

TSC CyberSecurity History Information

Total Incidents: According to Rankiteo, TSC has faced 3 incidents in the past.

Incident Types: The types of cybersecurity incidents that have occurred include ['Breach'].

Total Financial Loss: The total financial loss from these incidents is estimated to be {total_financial_loss}.

Cybersecurity Posture: The company's overall cybersecurity posture is described as TeleMessage, a Smarsh Company, is Transforming Business Mobile Messaging and Archiving: Managed, Secure, Reliable and IT Ready. The TeleMessage Mobile Archiver effectively addresses compliance, regulatory and eDiscovery response requirements. It reduces risk across a variety of industries, capturing mobile content from any combination of device or carrier and supporting phone ownership either by company or BYOD. Weโ€™ve also developed an innovative, all-encompassing messaging suite for enterprises that replicates the ease of use of consumer applications, while providing all the additional tools that businesses need in order to stay on top of corporate mobile messaging. Our offering includes an integrated Android/iOS mobile apps, web portal, Outlook Plug-in, and a range of APIs that connect to any operational IT system. We support archiving both On-prem and in the cloud, working with a wide variety of carriers. TeleMessage has been providing state-of-the-art messaging solutions for over 15 years. Our software has been successfully deployed and used by thousands of enterprises, trusted by dozens of telecom operators, reaches hundreds of millions of users and powers billions of messages through customersโ€™ networks. We support an ever growing number of enterprises, including leading brands across a range of industries such as healthcare, travel, finance and retail, among others..

Detection and Response: The company detects and responds to cybersecurity incidents through {description_of_detection_and_response_process}.

Incident Details

Incident 1: Ransomware Attack

Title: {Incident_Title}

Description: {Brief_description_of_the_incident}

Date Detected: {Detection_Date}

Date Publicly Disclosed: {Disclosure_Date}

Date Resolved: {Resolution_Date}

Type: {Type_of_Attack}

Attack Vector: {Attack_Vector}

Vulnerability Exploited: {Vulnerability}

Threat Actor: {Threat_Actor}

Motivation: {Motivation}

Incident 2: Data Breach

Title: {Incident_Title}

Description: {Brief_description_of_the_incident}

Date Detected: {Detection_Date}

Date Publicly Disclosed: {Disclosure_Date}

Date Resolved: {Resolution_Date}

Type: {Type_of_Attack}

Attack Vector: {Attack_Vector}

Vulnerability Exploited: {Vulnerability}

Threat Actor: {Threat_Actor}

Motivation: {Motivation}

Common Attack Types: The most common types of attacks the company has faced are ['Breach'].

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through {description_of_identification_process}.

Impact of the Incidents

Incident 1: Ransomware Attack

Financial Loss: {Financial_Loss}

Data Compromised: {Data_Compromised}

Systems Affected: {Systems_Affected}

Downtime: {Downtime}

Operational Impact: {Operational_Impact}

Conversion Rate Impact: {Conversion_Rate_Impact}

Revenue Loss: {Revenue_Loss}

Customer Complaints: {Customer_Complaints}

Brand Reputation Impact: {Brand_Reputation_Impact}

Legal Liabilities: {Legal_Liabilities}

Identity Theft Risk: {Identity_Theft_Risk}

Payment Information Risk: {Payment_Information_Risk}

Incident 2: Data Breach

Financial Loss: {Financial_Loss}

Data Compromised: {Data_Compromised}

Systems Affected: {Systems_Affected}

Downtime: {Downtime}

Operational Impact: {Operational_Impact}

Conversion Rate Impact: {Conversion_Rate_Impact}

Revenue Loss: {Revenue_Loss}

Customer Complaints: {Customer_Complaints}

Brand Reputation Impact: {Brand_Reputation_Impact}

Legal Liabilities: {Legal_Liabilities}

Identity Theft Risk: {Identity_Theft_Risk}

Payment Information Risk: {Payment_Information_Risk}

Average Financial Loss: The average financial loss per incident is {average_financial_loss}.

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are {list_of_commonly_compromised_data_types}.

Incident 1: Ransomware Attack

Entity Name: {Entity_Name}

Entity Type: {Entity_Type}

Industry: {Industry}

Location: {Location}

Size: {Size}

Customers Affected: {Customers_Affected}

Incident 2: Data Breach

Entity Name: {Entity_Name}

Entity Type: {Entity_Type}

Industry: {Industry}

Location: {Location}

Size: {Size}

Customers Affected: {Customers_Affected}

Response to the Incidents

Incident 1: Ransomware Attack

Incident Response Plan Activated: {Yes/No}

Third Party Assistance: {Yes/No}

Law Enforcement Notified: {Yes/No}

Containment Measures: {Containment_Measures}

Remediation Measures: {Remediation_Measures}

Recovery Measures: {Recovery_Measures}

Communication Strategy: {Communication_Strategy}

Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}

On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}

Network Segmentation: {Network_Segmentation}

Enhanced Monitoring: {Enhanced_Monitoring}

Incident 2: Data Breach

Incident Response Plan Activated: {Yes/No}

Third Party Assistance: {Yes/No}

Law Enforcement Notified: {Yes/No}

Containment Measures: {Containment_Measures}

Remediation Measures: {Remediation_Measures}

Recovery Measures: {Recovery_Measures}

Communication Strategy: {Communication_Strategy}

Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}

On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}

Network Segmentation: {Network_Segmentation}

Enhanced Monitoring: {Enhanced_Monitoring}

Incident Response Plan: The company's incident response plan is described as {description_of_incident_response_plan}.

Third-Party Assistance: The company involves third-party assistance in incident response through {description_of_third_party_involvement}.

Data Breach Information

Incident 2: Data Breach

Type of Data Compromised: {Type_of_Data}

Number of Records Exposed: {Number_of_Records}

Sensitivity of Data: {Sensitivity_of_Data}

Data Exfiltration: {Yes/No}

Data Encryption: {Yes/No}

File Types Exposed: {File_Types}

Personally Identifiable Information: {Yes/No}

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: {description_of_prevention_measures}.

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through {description_of_handling_process}.

Ransomware Information

Incident 1: Ransomware Attack

Ransom Demanded: {Ransom_Amount}

Ransom Paid: {Ransom_Paid}

Ransomware Strain: {Ransomware_Strain}

Data Encryption: {Yes/No}

Data Exfiltration: {Yes/No}

Ransom Payment Policy: The company's policy on paying ransoms in ransomware incidents is described as {description_of_ransom_payment_policy}.

Data Recovery from Ransomware: The company recovers data encrypted by ransomware through {description_of_data_recovery_process}.

Regulatory Compliance

Ransomware Logo

Incident 1: Ransomware Attack

Regulations Violated: {Regulations_Violated}

Fines Imposed: {Fines_Imposed}

Legal Actions: {Legal_Actions}

Regulatory Notifications: {Regulatory_Notifications}

Data Breach Logo

Incident 2: Data Breach

Regulations Violated: {Regulations_Violated}

Fines Imposed: {Fines_Imposed}

Legal Actions: {Legal_Actions}

Regulatory Notifications: {Regulatory_Notifications}

Regulatory Frameworks: The company complies with the following regulatory frameworks regarding cybersecurity: {list_of_regulatory_frameworks}.

Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through {description_of_compliance_measures}.

Lessons Learned and Recommendations

Incident 1: Ransomware Attack

Lessons Learned: {Lessons_Learned}

Incident 2: Data Breach

Lessons Learned: {Lessons_Learned}

Incident 1: Ransomware Attack

Recommendations: {Recommendations}

Incident 2: Data Breach

Recommendations: {Recommendations}

Key Lessons Learned: The key lessons learned from past incidents are {list_of_key_lessons_learned}.

Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: {list_of_implemented_recommendations}.

References

Incident 1: Ransomware Attack

Source: {Source}

URL: {URL}

Date Accessed: {Date_Accessed}

Incident 2: Data Breach

Source: {Source}

URL: {URL}

Date Accessed: {Date_Accessed}

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at {list_of_additional_resources}.

Investigation Status

Incident 1: Ransomware Attack

Investigation Status: {Investigation_Status}

Incident 2: Data Breach

Investigation Status: {Investigation_Status}

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through {description_of_communication_process}.

Stakeholder and Customer Advisories

Incident 1: Ransomware Attack

Stakeholder Advisories: {Stakeholder_Advisories}

Customer Advisories: {Customer_Advisories}


Incident 2: Data Breach

Stakeholder Advisories: {Stakeholder_Advisories}

Customer Advisories: {Customer_Advisories}

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: {description_of_advisories_provided}.

Initial Access Broker

Incident 1: Ransomware Attack

Entry Point: {Entry_Point}

Reconnaissance Period: {Reconnaissance_Period}

Backdoors Established: {Backdoors_Established}

High Value Targets: {High_Value_Targets}

Data Sold on Dark Web: {Yes/No}

Incident 2: Data Breach

Entry Point: {Entry_Point}

Reconnaissance Period: {Reconnaissance_Period}

Backdoors Established: {Backdoors_Established}

High Value Targets: {High_Value_Targets}

Data Sold on Dark Web: {Yes/No}

Monitoring and Mitigation of Initial Access Brokers: The company monitors and mitigates the activities of initial access brokers through {description_of_monitoring_and_mitigation_measures}.

Post-Incident Analysis

Incident 1: Ransomware Attack

Root Causes: {Root_Causes}

Corrective Actions: {Corrective_Actions}

Incident 2: Data Breach

Root Causes: {Root_Causes}

Corrective Actions: {Corrective_Actions}

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as {description_of_post_incident_analysis_process}.

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: {list_of_corrective_actions_taken}.

Additional Questions

General Information

Ransom Payment History: The company has {paid/not_paid} ransoms in the past.

Last Ransom Demanded: The amount of the last ransom demanded was {last_ransom_amount}.

Last Attacking Group: The attacking group in the last incident was {last_attacking_group}.

Incident Details

Most Recent Incident Detected: The most recent incident detected was on {most_recent_incident_detected_date}.

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on {most_recent_incident_publicly_disclosed_date}.

Most Recent Incident Resolved: The most recent incident resolved was on {most_recent_incident_resolved_date}.

Impact of the Incidents

Highest Financial Loss: The highest financial loss from an incident was {highest_financial_loss}.

Most Significant Data Compromised: The most significant data compromised in an incident was {most_significant_data_compromised}.

Most Significant System Affected: The most significant system affected in an incident was {most_significant_system_affected}.

Response to the Incidents

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was {third_party_assistance_in_most_recent_incident}.

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were {containment_measures_in_most_recent_incident}.

Data Breach Information

Most Sensitive Data Compromised: The most sensitive data compromised in a breach was {most_sensitive_data_compromised}.

Number of Records Exposed: The number of records exposed in the most significant breach was {number_of_records_exposed}.

Ransomware Information

Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was {highest_ransom_demanded}.

Highest Ransom Paid: The highest ransom paid in a ransomware incident was {highest_ransom_paid}.

Regulatory Compliance

Highest Fine Imposed: The highest fine imposed for a regulatory violation was {highest_fine_imposed}.

Most Significant Legal Action: The most significant legal action taken for a regulatory violation was {most_significant_legal_action}.

Lessons Learned and Recommendations

Most Significant Lesson Learned: The most significant lesson learned from past incidents was {most_significant_lesson_learned}.

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was {most_significant_recommendation_implemented}.

References

Most Recent Source: The most recent source of information about an incident is {most_recent_source}.

Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is {most_recent_url}.

Investigation Status

Current Status of Most Recent Investigation: The current status of the most recent investigation is {current_status_of_most_recent_investigation}.

Stakeholder and Customer Advisories

Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was {most_recent_stakeholder_advisory}.

Most Recent Customer Advisory: The most recent customer advisory issued was {most_recent_customer_advisory}.

Initial Access Broker

Most Recent Entry Point: The most recent entry point used by an initial access broker was {most_recent_entry_point}.

Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was {most_recent_reconnaissance_period}.

Post-Incident Analysis

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was {most_significant_root_cause}.

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was {most_significant_corrective_action}.

What Do We Measure?

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Incident
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Finding
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Grade
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Digital Assets

Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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