Hotelplan UK Company Cyber Security Posture

hotelplan.co.uk

The Hotelplan UK family of brands includes Explore Worldwide, Inghams and Santaโ€™s Lapland - all based in Farnborough - together with Inntravel, based near York. Inghams taps into nearly 90 years of exploring the outdoors. Ski the slopes, walk the walks and explore the Lapland wilderness. If natureโ€™s in your natureโ€ฆ if youโ€™re itching for adventure - youโ€™ve found your people. Established in 1981, Explore is an adventure travel operator offering an inspiring collection of small group guided trips to more than 100 countries. Explore's award-winning guides and commitment to responsible travel create authentic travels around wildlife, culture and much, much more. Explore became B Corp certified in 2024. Inntravel specialises in slow travel, where customers can discover the lesser-trodden paths and take their time to enjoy their surroundings on foot, by bike, or even cross-country skiing. Inntravel is recognised as one of the UK's leading specialist tour operators, staffed by lovers of the great outdoors. Santa's Lapland offers the kind of Christmas that comes but once in a lifetime. Whisking families away to magical Lapland during the festive period and giving them the chance to meet Santa and his cheeky elves. Santa's Lapland makes fairytales come true. Donโ€™t be surprised if the grown-ups are as excited as the kids. Situated in the far north of Finland, hidden in the snowy forests of Saariselkรค, more than 200km above the Arctic Circle. All brands within Hotelplan UK share the same commitment to looking after our planet; and looking after our people - whether that be our team, our customers or the suppliers and communities that host our guests across the world.

Hotelplan UK Company Details

Linkedin ID:

hotelplan-uk-ltd

Employees number:

216 employees

Number of followers:

4614

NAICS:

561

Industry Type:

Travel Arrangements

Homepage:

hotelplan.co.uk

IP Addresses:

Scan still pending

Company ID:

HOT_4735484

Scan Status:

In-progress

AI scoreHotelplan UK Risk Score (AI oriented)

Between 900 and 1000

This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.

globalscoreHotelplan UK Global Score
blurone
Ailogo

Hotelplan UK Company Scoring based on AI Models

Model NameDateDescriptionCurrent Score DifferenceScore
AVERAGE-Industry03-12-2025

This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers.

N/A

Between 900 and 1000

Hotelplan UK Company Cyber Security News & History

Past Incidents
1
Attack Types
1
EntityTypeSeverityImpactSeenUrl IDDetailsView
Hotelplan UKCyber Attack60312/2023HOT42929124Link
Rankiteo Explanation :
Attack with significant impact with internal employee data leaks

Description: After being the target of a cyberattack, Hotelplan UK has opened an investigation, temporarily isolated, and shut down critical services. The organisation stated that it has taken action to shut down important systems and that it is currently conducting an exhaustive investigation and making great efforts to get service levels back. The Company stated that customers are still leaving as usual and that agents can get in touch with the group via the regular channels in a message distributed to suppliers and travel agents. Joe Ponte, the CEO of Hotelplan, stated that already scheduled holidays and holidays won't be impacted.

Hotelplan UK Company Subsidiaries

SubsidiaryImage

The Hotelplan UK family of brands includes Explore Worldwide, Inghams and Santaโ€™s Lapland - all based in Farnborough - together with Inntravel, based near York. Inghams taps into nearly 90 years of exploring the outdoors. Ski the slopes, walk the walks and explore the Lapland wilderness. If natureโ€™s in your natureโ€ฆ if youโ€™re itching for adventure - youโ€™ve found your people. Established in 1981, Explore is an adventure travel operator offering an inspiring collection of small group guided trips to more than 100 countries. Explore's award-winning guides and commitment to responsible travel create authentic travels around wildlife, culture and much, much more. Explore became B Corp certified in 2024. Inntravel specialises in slow travel, where customers can discover the lesser-trodden paths and take their time to enjoy their surroundings on foot, by bike, or even cross-country skiing. Inntravel is recognised as one of the UK's leading specialist tour operators, staffed by lovers of the great outdoors. Santa's Lapland offers the kind of Christmas that comes but once in a lifetime. Whisking families away to magical Lapland during the festive period and giving them the chance to meet Santa and his cheeky elves. Santa's Lapland makes fairytales come true. Donโ€™t be surprised if the grown-ups are as excited as the kids. Situated in the far north of Finland, hidden in the snowy forests of Saariselkรค, more than 200km above the Arctic Circle. All brands within Hotelplan UK share the same commitment to looking after our planet; and looking after our people - whether that be our team, our customers or the suppliers and communities that host our guests across the world.

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Hotelplan UK Cyber Security News

2025-02-21T08:00:00.000Z
A huge trove of leaked Black Basta chat logs expose the ransomware gangโ€™s key members and victims

The cybersecurity firm says the leak comes amid โ€œinternal conflictโ€ within the Black Basta group after some members allegedly failed to provideย ...

2023-12-13T08:00:00.000Z
Hotelplan UK hit by cyber attack

Hotelplan UK is investigating after being hit by cyber attack last weekend. Hotelplan UK brands' systems are currently disrupted.

2023-12-12T08:00:00.000Z
Hotelplan UK struck by cyber attack

Hotelplan UK has launched an investigation and temporarily โ€œisolated and shut down key systemsโ€ after being hit by a cyber attack. The company,ย ...

2023-12-12T08:00:00.000Z
Travel industry news - Inghams and Explore among brands hit by cyberattack on Hotelplan UK

Hotelplan UK warns of cybersecurity breach on five UK brands, which led it to shut down its IT systems.

2023-12-13T08:00:00.000Z
Inghams Targeted in Cyber Attack

It warns that an attack could โ€œbring the country to a standstillโ€ because of poor planning and a lack of investment, a parliamentary committeeย ...

2023-11-02T07:00:00.000Z
UK singer Robbie Williams reveals Dubai hotel plan

UK pop singer Robbie Williams has revealed plans to build a hotel resort in Dubai. The 49-year-old former member of Take That, who performedย ...

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faq

Frequently Asked Questions (FAQ) on Cybersecurity Incidents

Hotelplan UK CyberSecurity History Information

Total Incidents: According to Rankiteo, Hotelplan UK has faced 1 incidents in the past.

Incident Types: The types of cybersecurity incidents that have occurred include ['Cyber Attack'].

Total Financial Loss: The total financial loss from these incidents is estimated to be {total_financial_loss}.

Cybersecurity Posture: The company's overall cybersecurity posture is described as The Hotelplan UK family of brands includes Explore Worldwide, Inghams and Santaโ€™s Lapland - all based in Farnborough - together with Inntravel, based near York. Inghams taps into nearly 90 years of exploring the outdoors. Ski the slopes, walk the walks and explore the Lapland wilderness. If natureโ€™s in your natureโ€ฆ if youโ€™re itching for adventure - youโ€™ve found your people. Established in 1981, Explore is an adventure travel operator offering an inspiring collection of small group guided trips to more than 100 countries. Explore's award-winning guides and commitment to responsible travel create authentic travels around wildlife, culture and much, much more. Explore became B Corp certified in 2024. Inntravel specialises in slow travel, where customers can discover the lesser-trodden paths and take their time to enjoy their surroundings on foot, by bike, or even cross-country skiing. Inntravel is recognised as one of the UK's leading specialist tour operators, staffed by lovers of the great outdoors. Santa's Lapland offers the kind of Christmas that comes but once in a lifetime. Whisking families away to magical Lapland during the festive period and giving them the chance to meet Santa and his cheeky elves. Santa's Lapland makes fairytales come true. Donโ€™t be surprised if the grown-ups are as excited as the kids. Situated in the far north of Finland, hidden in the snowy forests of Saariselkรค, more than 200km above the Arctic Circle. All brands within Hotelplan UK share the same commitment to looking after our planet; and looking after our people - whether that be our team, our customers or the suppliers and communities that host our guests across the world..

Detection and Response: The company detects and responds to cybersecurity incidents through {description_of_detection_and_response_process}.

Incident Details

Incident 1: Ransomware Attack

Title: {Incident_Title}

Description: {Brief_description_of_the_incident}

Date Detected: {Detection_Date}

Date Publicly Disclosed: {Disclosure_Date}

Date Resolved: {Resolution_Date}

Type: {Type_of_Attack}

Attack Vector: {Attack_Vector}

Vulnerability Exploited: {Vulnerability}

Threat Actor: {Threat_Actor}

Motivation: {Motivation}

Incident 2: Data Breach

Title: {Incident_Title}

Description: {Brief_description_of_the_incident}

Date Detected: {Detection_Date}

Date Publicly Disclosed: {Disclosure_Date}

Date Resolved: {Resolution_Date}

Type: {Type_of_Attack}

Attack Vector: {Attack_Vector}

Vulnerability Exploited: {Vulnerability}

Threat Actor: {Threat_Actor}

Motivation: {Motivation}

Common Attack Types: As of now, the company has not encountered any reported incidents involving common cyberattacks.

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through {description_of_identification_process}.

Impact of the Incidents

Incident 1: Ransomware Attack

Financial Loss: {Financial_Loss}

Data Compromised: {Data_Compromised}

Systems Affected: {Systems_Affected}

Downtime: {Downtime}

Operational Impact: {Operational_Impact}

Conversion Rate Impact: {Conversion_Rate_Impact}

Revenue Loss: {Revenue_Loss}

Customer Complaints: {Customer_Complaints}

Brand Reputation Impact: {Brand_Reputation_Impact}

Legal Liabilities: {Legal_Liabilities}

Identity Theft Risk: {Identity_Theft_Risk}

Payment Information Risk: {Payment_Information_Risk}

Incident 2: Data Breach

Financial Loss: {Financial_Loss}

Data Compromised: {Data_Compromised}

Systems Affected: {Systems_Affected}

Downtime: {Downtime}

Operational Impact: {Operational_Impact}

Conversion Rate Impact: {Conversion_Rate_Impact}

Revenue Loss: {Revenue_Loss}

Customer Complaints: {Customer_Complaints}

Brand Reputation Impact: {Brand_Reputation_Impact}

Legal Liabilities: {Legal_Liabilities}

Identity Theft Risk: {Identity_Theft_Risk}

Payment Information Risk: {Payment_Information_Risk}

Average Financial Loss: The average financial loss per incident is {average_financial_loss}.

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are {list_of_commonly_compromised_data_types}.

Incident 1: Ransomware Attack

Entity Name: {Entity_Name}

Entity Type: {Entity_Type}

Industry: {Industry}

Location: {Location}

Size: {Size}

Customers Affected: {Customers_Affected}

Incident 2: Data Breach

Entity Name: {Entity_Name}

Entity Type: {Entity_Type}

Industry: {Industry}

Location: {Location}

Size: {Size}

Customers Affected: {Customers_Affected}

Response to the Incidents

Incident 1: Ransomware Attack

Incident Response Plan Activated: {Yes/No}

Third Party Assistance: {Yes/No}

Law Enforcement Notified: {Yes/No}

Containment Measures: {Containment_Measures}

Remediation Measures: {Remediation_Measures}

Recovery Measures: {Recovery_Measures}

Communication Strategy: {Communication_Strategy}

Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}

On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}

Network Segmentation: {Network_Segmentation}

Enhanced Monitoring: {Enhanced_Monitoring}

Incident 2: Data Breach

Incident Response Plan Activated: {Yes/No}

Third Party Assistance: {Yes/No}

Law Enforcement Notified: {Yes/No}

Containment Measures: {Containment_Measures}

Remediation Measures: {Remediation_Measures}

Recovery Measures: {Recovery_Measures}

Communication Strategy: {Communication_Strategy}

Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}

On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}

Network Segmentation: {Network_Segmentation}

Enhanced Monitoring: {Enhanced_Monitoring}

Incident Response Plan: The company's incident response plan is described as {description_of_incident_response_plan}.

Third-Party Assistance: The company involves third-party assistance in incident response through {description_of_third_party_involvement}.

Data Breach Information

Incident 2: Data Breach

Type of Data Compromised: {Type_of_Data}

Number of Records Exposed: {Number_of_Records}

Sensitivity of Data: {Sensitivity_of_Data}

Data Exfiltration: {Yes/No}

Data Encryption: {Yes/No}

File Types Exposed: {File_Types}

Personally Identifiable Information: {Yes/No}

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: {description_of_prevention_measures}.

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through {description_of_handling_process}.

Ransomware Information

Incident 1: Ransomware Attack

Ransom Demanded: {Ransom_Amount}

Ransom Paid: {Ransom_Paid}

Ransomware Strain: {Ransomware_Strain}

Data Encryption: {Yes/No}

Data Exfiltration: {Yes/No}

Ransom Payment Policy: The company's policy on paying ransoms in ransomware incidents is described as {description_of_ransom_payment_policy}.

Data Recovery from Ransomware: The company recovers data encrypted by ransomware through {description_of_data_recovery_process}.

Regulatory Compliance

Ransomware Logo

Incident 1: Ransomware Attack

Regulations Violated: {Regulations_Violated}

Fines Imposed: {Fines_Imposed}

Legal Actions: {Legal_Actions}

Regulatory Notifications: {Regulatory_Notifications}

Data Breach Logo

Incident 2: Data Breach

Regulations Violated: {Regulations_Violated}

Fines Imposed: {Fines_Imposed}

Legal Actions: {Legal_Actions}

Regulatory Notifications: {Regulatory_Notifications}

Regulatory Frameworks: The company complies with the following regulatory frameworks regarding cybersecurity: {list_of_regulatory_frameworks}.

Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through {description_of_compliance_measures}.

Lessons Learned and Recommendations

Incident 1: Ransomware Attack

Lessons Learned: {Lessons_Learned}

Incident 2: Data Breach

Lessons Learned: {Lessons_Learned}

Incident 1: Ransomware Attack

Recommendations: {Recommendations}

Incident 2: Data Breach

Recommendations: {Recommendations}

Key Lessons Learned: The key lessons learned from past incidents are {list_of_key_lessons_learned}.

Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: {list_of_implemented_recommendations}.

References

Incident 1: Ransomware Attack

Source: {Source}

URL: {URL}

Date Accessed: {Date_Accessed}

Incident 2: Data Breach

Source: {Source}

URL: {URL}

Date Accessed: {Date_Accessed}

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at {list_of_additional_resources}.

Investigation Status

Incident 1: Ransomware Attack

Investigation Status: {Investigation_Status}

Incident 2: Data Breach

Investigation Status: {Investigation_Status}

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through {description_of_communication_process}.

Stakeholder and Customer Advisories

Incident 1: Ransomware Attack

Stakeholder Advisories: {Stakeholder_Advisories}

Customer Advisories: {Customer_Advisories}


Incident 2: Data Breach

Stakeholder Advisories: {Stakeholder_Advisories}

Customer Advisories: {Customer_Advisories}

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: {description_of_advisories_provided}.

Initial Access Broker

Incident 1: Ransomware Attack

Entry Point: {Entry_Point}

Reconnaissance Period: {Reconnaissance_Period}

Backdoors Established: {Backdoors_Established}

High Value Targets: {High_Value_Targets}

Data Sold on Dark Web: {Yes/No}

Incident 2: Data Breach

Entry Point: {Entry_Point}

Reconnaissance Period: {Reconnaissance_Period}

Backdoors Established: {Backdoors_Established}

High Value Targets: {High_Value_Targets}

Data Sold on Dark Web: {Yes/No}

Monitoring and Mitigation of Initial Access Brokers: The company monitors and mitigates the activities of initial access brokers through {description_of_monitoring_and_mitigation_measures}.

Post-Incident Analysis

Incident 1: Ransomware Attack

Root Causes: {Root_Causes}

Corrective Actions: {Corrective_Actions}

Incident 2: Data Breach

Root Causes: {Root_Causes}

Corrective Actions: {Corrective_Actions}

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as {description_of_post_incident_analysis_process}.

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: {list_of_corrective_actions_taken}.

Additional Questions

General Information

Ransom Payment History: The company has {paid/not_paid} ransoms in the past.

Last Ransom Demanded: The amount of the last ransom demanded was {last_ransom_amount}.

Last Attacking Group: The attacking group in the last incident was {last_attacking_group}.

Incident Details

Most Recent Incident Detected: The most recent incident detected was on {most_recent_incident_detected_date}.

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on {most_recent_incident_publicly_disclosed_date}.

Most Recent Incident Resolved: The most recent incident resolved was on {most_recent_incident_resolved_date}.

Impact of the Incidents

Highest Financial Loss: The highest financial loss from an incident was {highest_financial_loss}.

Most Significant Data Compromised: The most significant data compromised in an incident was {most_significant_data_compromised}.

Most Significant System Affected: The most significant system affected in an incident was {most_significant_system_affected}.

Response to the Incidents

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was {third_party_assistance_in_most_recent_incident}.

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were {containment_measures_in_most_recent_incident}.

Data Breach Information

Most Sensitive Data Compromised: The most sensitive data compromised in a breach was {most_sensitive_data_compromised}.

Number of Records Exposed: The number of records exposed in the most significant breach was {number_of_records_exposed}.

Ransomware Information

Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was {highest_ransom_demanded}.

Highest Ransom Paid: The highest ransom paid in a ransomware incident was {highest_ransom_paid}.

Regulatory Compliance

Highest Fine Imposed: The highest fine imposed for a regulatory violation was {highest_fine_imposed}.

Most Significant Legal Action: The most significant legal action taken for a regulatory violation was {most_significant_legal_action}.

Lessons Learned and Recommendations

Most Significant Lesson Learned: The most significant lesson learned from past incidents was {most_significant_lesson_learned}.

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was {most_significant_recommendation_implemented}.

References

Most Recent Source: The most recent source of information about an incident is {most_recent_source}.

Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is {most_recent_url}.

Investigation Status

Current Status of Most Recent Investigation: The current status of the most recent investigation is {current_status_of_most_recent_investigation}.

Stakeholder and Customer Advisories

Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was {most_recent_stakeholder_advisory}.

Most Recent Customer Advisory: The most recent customer advisory issued was {most_recent_customer_advisory}.

Initial Access Broker

Most Recent Entry Point: The most recent entry point used by an initial access broker was {most_recent_entry_point}.

Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was {most_recent_reconnaissance_period}.

Post-Incident Analysis

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was {most_significant_root_cause}.

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was {most_significant_corrective_action}.

What Do We Measure?

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Incident
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Digital Assets

Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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