Princess Cruises Company Cyber Security Posture
spr.lyPrincess is the world’s leading premium cruise line operating a fleet of modern ships visiting over 380 destinations around the globe on more than 160 itineraries. Each moment on Princess is one of wonderful discovery where guests can relax and explore. The choices are endless, from invigorating activities to more relaxing pursuits, and enable guests to share special moments with family and friends and enjoy unique travel experiences that create inspiring memories. At the forefront of innovation, Princess MedallionClass elevates service levels through enhanced guest experiences before and during cruise vacations. Exciting career opportunities in many departments await your discovery. Whether you are in customer service, food and beverage, or fleet operations (just to name a few), we’re certain you will find a career path at Princess Cruises that will keep you engaged and growing for years to come. Teams on shore support colleagues onboard, as together we create memorable experiences—dining, entertainment, exploration, and celebration—for our guests. Exceptional customer service is the cornerstone of our success thanks to more than 30,000 of the cruise industry’s finest team members on land and at sea. We create a friendly and welcoming environment not only for our onboard guests, but for our seagoing and land-based teams as well. The result is a remarkable number of loyal staff. We respect the seas we sail and destinations we visit. Our ships adhere to international rules regulating operations from fire safety to navigation, maritime security, and environmental stewardship. Onboard medical facilities meet or exceed standards set by the American College of Emergency Physicians. There’s no limit to how far you can go with Princess Cruises!
Princess Cruises Company Details
princess-cruises
14486 employees
302544.0
561
Travel Arrangements
spr.ly
Scan still pending
PRI_2069297
In-progress
Princess Cruises Risk Score (AI oriented)Between 900 and 1000
This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.
Princess Cruises Global Score.png)
Princess Cruises Company Scoring based on AI Models
| Model Name | Date | Description | Current Score Difference | Score |
|---|---|---|---|---|
| AVERAGE-Industry | 03-12-2025 | This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers. | N/A | Between 900 and 1000 |
Princess Cruises Company Cyber Security News & History
| Entity | Type | Severity | Impact | Seen | Url ID | Details | View |
|---|---|---|---|---|---|---|---|
| Holland America Line | Breach | 85 | 4 | 03/2020 | HOL2320221222 | Link | |
Rankiteo Explanation : Attack with significant impact with customers data leaksDescription: Holland America Line had a data breach which compromised employee and guest personal information. In late May 2019, a series of deceptive emails were sent to employees that resulted in unauthorized third-party access to some employee email accounts. Holland America Line was shut down to prevent further unauthorized access. The unauthorized third-party access compromsed certain email accounts containing employee and guest personal information, including names, Social Security numbers, government identification numbers, such as passport numbers, national identity card numbers, credit card, and financial account information, and health-related information. | |||||||
| Princess Cruises | Breach | 60 | 3 | 05/2019 | PRI2320221222 | Link | |
Rankiteo Explanation : Attack with significant impact with internal employee data leaksDescription: Princess Cruises had a data breach which compromised employee and guest personal information. In late May 2019, a series of deceptive emails were sent to employees that resulted in unauthorized third-party access to some employee email accounts. Princess cruises was shut down to prevent further unauthorized access. The unauthorized third-party access compromsed certain email accounts containing employee and guest personal information, including names, Social Security numbers, government identification numbers, such as passport numbers, national identity card numbers, credit card, and financial account information, and health-related information. | |||||||
| AIDA Cruises | Ransomware | 100 | 5 | 01/2021 | AID152021222 | Link | |
Rankiteo Explanation : Attack threatening the organization's existenceDescription: AIDA Cruises fell prey to a ransomware attack which disconnected all its ships from the internet. The cruise line informed its passengers that they had IT restrictions and because of that they had to cancel the trip. The attackers have shared ransom demand note with the AIDA or else they will leak sensititve informtion. | |||||||
| Carnival Corporation | Ransomware | 75 | 2 | 08/2020 | CAR144219123 | Link | |
Rankiteo Explanation : Attack limited on finance or reputationDescription: Carnival Corporation, the world”s largest cruise line operator suffered a ransomware attack involving unauthorized access and encryption of data. A ransomware attack that gained access to and encrypted a portion of one brand's information technology systems was discovered by Carnival Corporation and Carnival plc, the business stated. Carnival anticipates lawsuits from its visitors, employees, and shareholders alleging that the attack may have involved improper access to customer and staff personal information. | |||||||
| Carnival Cruise Line | Ransomware | 100 | 4 | 08/2020 | CAR15130123 | Link | |
Rankiteo Explanation : Attack with significant impact with customers data leaksDescription: Carnival has suffered a ransomware attack. The attack put the personal data of both customers and staff at risk. The attack discovered on 15 August, affected the IT systems of one of its brands which include Cunard, P&O, AIDA, and Princess. The cyber criminals who accessed its systems also downloaded a number of its data files, suggesting that the hackers planned a double-extortion attack. | |||||||
Princess Cruises Company Subsidiaries
Princess is the world’s leading premium cruise line operating a fleet of modern ships visiting over 380 destinations around the globe on more than 160 itineraries. Each moment on Princess is one of wonderful discovery where guests can relax and explore. The choices are endless, from invigorating activities to more relaxing pursuits, and enable guests to share special moments with family and friends and enjoy unique travel experiences that create inspiring memories. At the forefront of innovation, Princess MedallionClass elevates service levels through enhanced guest experiences before and during cruise vacations. Exciting career opportunities in many departments await your discovery. Whether you are in customer service, food and beverage, or fleet operations (just to name a few), we’re certain you will find a career path at Princess Cruises that will keep you engaged and growing for years to come. Teams on shore support colleagues onboard, as together we create memorable experiences—dining, entertainment, exploration, and celebration—for our guests. Exceptional customer service is the cornerstone of our success thanks to more than 30,000 of the cruise industry’s finest team members on land and at sea. We create a friendly and welcoming environment not only for our onboard guests, but for our seagoing and land-based teams as well. The result is a remarkable number of loyal staff. We respect the seas we sail and destinations we visit. Our ships adhere to international rules regulating operations from fire safety to navigation, maritime security, and environmental stewardship. Onboard medical facilities meet or exceed standards set by the American College of Emergency Physicians. There’s no limit to how far you can go with Princess Cruises!
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Princess Cruises Cyber Security News
Incident Of The Week: Carnival Cruise Lines Hit By Cyber-Attack | Cyber Security Hub
A Carnival cruise ship was subject to a cyber-attack in May of 2019. Though several months have passed, the effects are still lingering.
Princess Cruises Debuts New, MedallionNet Max Wi-Fi With Starlink
Princess Cruises is launching a new, higher tier of onboard Wi-Fi called MedallionNet Max for cruise customers using Starlink.
Snag The Best Cyber Monday Travel Deals Before They Slip Away
Some of the best offers we've seen so far include discounts of up to 50% at Booking.com, up to 60% off select voyages at CruiseDirect.com and up ...
Superintendent Harris Announces $5 Million Penalty On Cruise Company Carnival Corporation and its Subsidiaries or Significant Cybersecurity Violations
The Carnival Companies will pay a $5 million penalty to New York State for violations of the Cybersecurity Regulation (23 NYCRR Part 500)
Carnival Cruise Line Hacked Second Time in Two Years
The world's largest cruise ship operator has disclosed a data breach incident that took place in March and impacted an unknown number of customers, employees, ...
Princess Cruises Statement on Cyber Incident
Princess Cruises announced that in late May 2019, it identified a series of deceptive emails sent to employees resulting in unauthorized third-party access.
How Safe Is the Internet Aboard Cruise Ships
How Can You Protect Your Personal Data on a Cruise Ship? · If possible, use a VPN or “virtual private network” to protect against data theft.
Carnival to pay $5M for cyber violations to NY financial regulator
The cruise line failed to implement multifactor authentication and took 10 months to report the first of four data incidents.
Princess Cruises and Holland America data hacks 'create extraordinary levels of risk'—here's what to do if you were affected
Princess Cruises and Holland America Line announced this week that hackers gained access to personal information such as passport and Social ...
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Frequently Asked Questions (FAQ) on Cybersecurity Incidents
Princess Cruises CyberSecurity History Information
Total Incidents: According to Rankiteo, Princess Cruises has faced 5 incidents in the past.
Incident Types: The types of cybersecurity incidents that have occurred include ['Ransomware', 'Breach'].
Total Financial Loss: The total financial loss from these incidents is estimated to be {total_financial_loss}.
Cybersecurity Posture: The company's overall cybersecurity posture is described as Princess is the world’s leading premium cruise line operating a fleet of modern ships visiting over 380 destinations around the globe on more than 160 itineraries. Each moment on Princess is one of wonderful discovery where guests can relax and explore. The choices are endless, from invigorating activities to more relaxing pursuits, and enable guests to share special moments with family and friends and enjoy unique travel experiences that create inspiring memories. At the forefront of innovation, Princess MedallionClass elevates service levels through enhanced guest experiences before and during cruise vacations. Exciting career opportunities in many departments await your discovery. Whether you are in customer service, food and beverage, or fleet operations (just to name a few), we’re certain you will find a career path at Princess Cruises that will keep you engaged and growing for years to come. Teams on shore support colleagues onboard, as together we create memorable experiences—dining, entertainment, exploration, and celebration—for our guests. Exceptional customer service is the cornerstone of our success thanks to more than 30,000 of the cruise industry’s finest team members on land and at sea. We create a friendly and welcoming environment not only for our onboard guests, but for our seagoing and land-based teams as well. The result is a remarkable number of loyal staff. We respect the seas we sail and destinations we visit. Our ships adhere to international rules regulating operations from fire safety to navigation, maritime security, and environmental stewardship. Onboard medical facilities meet or exceed standards set by the American College of Emergency Physicians. There’s no limit to how far you can go with Princess Cruises!.
Detection and Response: The company detects and responds to cybersecurity incidents through {description_of_detection_and_response_process}.
Incident Details
Incident 1: Ransomware Attack
Title: {Incident_Title}
Description: {Brief_description_of_the_incident}
Date Detected: {Detection_Date}
Date Publicly Disclosed: {Disclosure_Date}
Date Resolved: {Resolution_Date}
Type: {Type_of_Attack}
Attack Vector: {Attack_Vector}
Vulnerability Exploited: {Vulnerability}
Threat Actor: {Threat_Actor}
Motivation: {Motivation}
Incident 2: Data Breach
Title: {Incident_Title}
Description: {Brief_description_of_the_incident}
Date Detected: {Detection_Date}
Date Publicly Disclosed: {Disclosure_Date}
Date Resolved: {Resolution_Date}
Type: {Type_of_Attack}
Attack Vector: {Attack_Vector}
Vulnerability Exploited: {Vulnerability}
Threat Actor: {Threat_Actor}
Motivation: {Motivation}
Common Attack Types: The most common types of attacks the company has faced are ['Breach', 'Ransomware'].
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through {description_of_identification_process}.
Impact of the Incidents
Incident 1: Ransomware Attack
Financial Loss: {Financial_Loss}
Data Compromised: {Data_Compromised}
Systems Affected: {Systems_Affected}
Downtime: {Downtime}
Operational Impact: {Operational_Impact}
Conversion Rate Impact: {Conversion_Rate_Impact}
Revenue Loss: {Revenue_Loss}
Customer Complaints: {Customer_Complaints}
Brand Reputation Impact: {Brand_Reputation_Impact}
Legal Liabilities: {Legal_Liabilities}
Identity Theft Risk: {Identity_Theft_Risk}
Payment Information Risk: {Payment_Information_Risk}
Incident 2: Data Breach
Financial Loss: {Financial_Loss}
Data Compromised: {Data_Compromised}
Systems Affected: {Systems_Affected}
Downtime: {Downtime}
Operational Impact: {Operational_Impact}
Conversion Rate Impact: {Conversion_Rate_Impact}
Revenue Loss: {Revenue_Loss}
Customer Complaints: {Customer_Complaints}
Brand Reputation Impact: {Brand_Reputation_Impact}
Legal Liabilities: {Legal_Liabilities}
Identity Theft Risk: {Identity_Theft_Risk}
Payment Information Risk: {Payment_Information_Risk}
Average Financial Loss: The average financial loss per incident is {average_financial_loss}.
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are {list_of_commonly_compromised_data_types}.
Incident 1: Ransomware Attack
Entity Name: {Entity_Name}
Entity Type: {Entity_Type}
Industry: {Industry}
Location: {Location}
Size: {Size}
Customers Affected: {Customers_Affected}
Incident 2: Data Breach
Entity Name: {Entity_Name}
Entity Type: {Entity_Type}
Industry: {Industry}
Location: {Location}
Size: {Size}
Customers Affected: {Customers_Affected}
Response to the Incidents
Incident 1: Ransomware Attack
Incident Response Plan Activated: {Yes/No}
Third Party Assistance: {Yes/No}
Law Enforcement Notified: {Yes/No}
Containment Measures: {Containment_Measures}
Remediation Measures: {Remediation_Measures}
Recovery Measures: {Recovery_Measures}
Communication Strategy: {Communication_Strategy}
Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}
On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}
Network Segmentation: {Network_Segmentation}
Enhanced Monitoring: {Enhanced_Monitoring}
Incident 2: Data Breach
Incident Response Plan Activated: {Yes/No}
Third Party Assistance: {Yes/No}
Law Enforcement Notified: {Yes/No}
Containment Measures: {Containment_Measures}
Remediation Measures: {Remediation_Measures}
Recovery Measures: {Recovery_Measures}
Communication Strategy: {Communication_Strategy}
Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}
On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}
Network Segmentation: {Network_Segmentation}
Enhanced Monitoring: {Enhanced_Monitoring}
Incident Response Plan: The company's incident response plan is described as {description_of_incident_response_plan}.
Third-Party Assistance: The company involves third-party assistance in incident response through {description_of_third_party_involvement}.
Data Breach Information
Incident 2: Data Breach
Type of Data Compromised: {Type_of_Data}
Number of Records Exposed: {Number_of_Records}
Sensitivity of Data: {Sensitivity_of_Data}
Data Exfiltration: {Yes/No}
Data Encryption: {Yes/No}
File Types Exposed: {File_Types}
Personally Identifiable Information: {Yes/No}
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: {description_of_prevention_measures}.
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through {description_of_handling_process}.
Ransomware Information
Incident 1: Ransomware Attack
Ransom Demanded: {Ransom_Amount}
Ransom Paid: {Ransom_Paid}
Ransomware Strain: {Ransomware_Strain}
Data Encryption: {Yes/No}
Data Exfiltration: {Yes/No}
Ransom Payment Policy: The company's policy on paying ransoms in ransomware incidents is described as {description_of_ransom_payment_policy}.
Data Recovery from Ransomware: The company recovers data encrypted by ransomware through {description_of_data_recovery_process}.
Regulatory Compliance
Incident 1: Ransomware Attack
Regulations Violated: {Regulations_Violated}
Fines Imposed: {Fines_Imposed}
Legal Actions: {Legal_Actions}
Regulatory Notifications: {Regulatory_Notifications}
Incident 2: Data Breach
Regulations Violated: {Regulations_Violated}
Fines Imposed: {Fines_Imposed}
Legal Actions: {Legal_Actions}
Regulatory Notifications: {Regulatory_Notifications}
Regulatory Frameworks: The company complies with the following regulatory frameworks regarding cybersecurity: {list_of_regulatory_frameworks}.
Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through {description_of_compliance_measures}.
Lessons Learned and Recommendations
Incident 1: Ransomware Attack
Lessons Learned: {Lessons_Learned}
Incident 2: Data Breach
Lessons Learned: {Lessons_Learned}
Incident 1: Ransomware Attack
Recommendations: {Recommendations}
Incident 2: Data Breach
Recommendations: {Recommendations}
Key Lessons Learned: The key lessons learned from past incidents are {list_of_key_lessons_learned}.
Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: {list_of_implemented_recommendations}.
References
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at {list_of_additional_resources}.
Investigation Status
Incident 1: Ransomware Attack
Investigation Status: {Investigation_Status}
Incident 2: Data Breach
Investigation Status: {Investigation_Status}
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through {description_of_communication_process}.
Stakeholder and Customer Advisories
Incident 1: Ransomware Attack
Stakeholder Advisories: {Stakeholder_Advisories}
Customer Advisories: {Customer_Advisories}
Incident 2: Data Breach
Stakeholder Advisories: {Stakeholder_Advisories}
Customer Advisories: {Customer_Advisories}
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: {description_of_advisories_provided}.
Initial Access Broker
Incident 1: Ransomware Attack
Entry Point: {Entry_Point}
Reconnaissance Period: {Reconnaissance_Period}
Backdoors Established: {Backdoors_Established}
High Value Targets: {High_Value_Targets}
Data Sold on Dark Web: {Yes/No}
Incident 2: Data Breach
Entry Point: {Entry_Point}
Reconnaissance Period: {Reconnaissance_Period}
Backdoors Established: {Backdoors_Established}
High Value Targets: {High_Value_Targets}
Data Sold on Dark Web: {Yes/No}
Monitoring and Mitigation of Initial Access Brokers: The company monitors and mitigates the activities of initial access brokers through {description_of_monitoring_and_mitigation_measures}.
Post-Incident Analysis
Incident 1: Ransomware Attack
Root Causes: {Root_Causes}
Corrective Actions: {Corrective_Actions}
Incident 2: Data Breach
Root Causes: {Root_Causes}
Corrective Actions: {Corrective_Actions}
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as {description_of_post_incident_analysis_process}.
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: {list_of_corrective_actions_taken}.
Additional Questions
General Information
Ransom Payment History: The company has {paid/not_paid} ransoms in the past.
Last Ransom Demanded: The amount of the last ransom demanded was {last_ransom_amount}.
Last Attacking Group: The attacking group in the last incident was {last_attacking_group}.
Incident Details
Most Recent Incident Detected: The most recent incident detected was on {most_recent_incident_detected_date}.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on {most_recent_incident_publicly_disclosed_date}.
Most Recent Incident Resolved: The most recent incident resolved was on {most_recent_incident_resolved_date}.
Impact of the Incidents
Highest Financial Loss: The highest financial loss from an incident was {highest_financial_loss}.
Most Significant Data Compromised: The most significant data compromised in an incident was {most_significant_data_compromised}.
Most Significant System Affected: The most significant system affected in an incident was {most_significant_system_affected}.
Response to the Incidents
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was {third_party_assistance_in_most_recent_incident}.
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were {containment_measures_in_most_recent_incident}.
Data Breach Information
Most Sensitive Data Compromised: The most sensitive data compromised in a breach was {most_sensitive_data_compromised}.
Number of Records Exposed: The number of records exposed in the most significant breach was {number_of_records_exposed}.
Ransomware Information
Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was {highest_ransom_demanded}.
Highest Ransom Paid: The highest ransom paid in a ransomware incident was {highest_ransom_paid}.
Regulatory Compliance
Highest Fine Imposed: The highest fine imposed for a regulatory violation was {highest_fine_imposed}.
Most Significant Legal Action: The most significant legal action taken for a regulatory violation was {most_significant_legal_action}.
Lessons Learned and Recommendations
Most Significant Lesson Learned: The most significant lesson learned from past incidents was {most_significant_lesson_learned}.
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was {most_significant_recommendation_implemented}.
References
Most Recent Source: The most recent source of information about an incident is {most_recent_source}.
Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is {most_recent_url}.
Investigation Status
Current Status of Most Recent Investigation: The current status of the most recent investigation is {current_status_of_most_recent_investigation}.
Stakeholder and Customer Advisories
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was {most_recent_stakeholder_advisory}.
Most Recent Customer Advisory: The most recent customer advisory issued was {most_recent_customer_advisory}.
Initial Access Broker
Most Recent Entry Point: The most recent entry point used by an initial access broker was {most_recent_entry_point}.
Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was {most_recent_reconnaissance_period}.
Post-Incident Analysis
Most Significant Root Cause: The most significant root cause identified in post-incident analysis was {most_significant_root_cause}.
Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was {most_significant_corrective_action}.
What Do We Measure?
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
