Capita Company Cyber Security Posture
capita.comCapita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.6bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders.
Capita Company Details
capita
24604 employees
389937.0
541
IT Services and IT Consulting
capita.com
Scan still pending
CAP_1349580
In-progress
Capita Risk Score (AI oriented)Between 900 and 1000
This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.
Capita Global Score.png)
Capita Company Scoring based on AI Models
| Model Name | Date | Description | Current Score Difference | Score |
|---|---|---|---|---|
| AVERAGE-Industry | 03-12-2025 | This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers. | N/A | Between 900 and 1000 |
Capita Company Cyber Security News & History
| Entity | Type | Severity | Impact | Seen | Url ID | Details | View |
|---|---|---|---|---|---|---|---|
| Capita | Data Leak | 85 | 3 | 04/2023 | CAP93224923 | Link | |
Rankiteo Explanation : Attack with significant impact with internal employee data leaksDescription: Customers of the UK outsourcing behemoth Capita are being informed that their data was taken in the hack that rocked the firm at the beginning of April 2023. A cyber problem that primarily affected access to internal Microsoft Office 365 apps was reported by the company. The company noted that while some services offered to specific clients were hampered by the attack, the vast majority of its client services were unaffected. Threat actors obtained access to Capita systems that contained the personal information of almost 470,000 active, delayed, and retired members. | |||||||
Capita Company Subsidiaries
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 41,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.6bn, Capita’s areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. We’re embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders.
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Capita Cyber Security News
Capita may be forced to compensate people exposed to cybersecurity risk after hack
Pressure mounts against outsourcing firm as legal firms continue to rally affected pension holders and people on benefits to seek justice.
UK Regulators Urge Capita PLC Clients to Assess Effects of Data Breach
The UK Pensions Regulator has asked trustees responsible for funds that use Capita as an administrator to assess whether clients' data is at risk.
2025 Data Privacy Rankings — Which U.S. States Are Safest and Most Vulnerable?
The top-performing states are setting the standard for data protection. Kentucky leads the list, followed by Rhode Island and Tennessee. Each ...
Digital transformation without cybersecurity is a risk that public sector can’t afford
Public sector organizations must transition from static, point-in-time security assessments to continuous monitoring of third-party vendors.
UK Pensions Briefing | Cyber and data security for pension schemes: key takeaways
The Pensions Regulator defines cyber risk as the 'risk of loss disruption or damage to a scheme or its members associated with using information technology'.
Delta Capita buys Client On-Boarding solution from LSEG
UK-based Delta Capita has acquired Client On-Boarding, an end-to-end KYC client lifecycle management compliance solution, from the London Stock Exchange ...
Capita says 2023 cyberattack costs a factor as it reports staggering £100M+ loss
Outsourcing giant Capita today reported a net loss of £106.6 million ($135.6 million) for calendar 2023, with the costly cyberattack by ...
Cybersecurity emerges as key driver of FinTech growth worldwide
A recent study from UnaFinancial has identified cybersecurity as the most influential factor driving the development of FinTech worldwide.
Capita says cyberattack contributed to annual loss of more than £106 million
Capita, the British outsourcing company hit by a ransomware attack last March, has reported losing more than £106.6 million ($135.5 million) ...
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Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Capita CyberSecurity History Information
How many cyber incidents has Capita faced?
Total Incidents: According to Rankiteo, Capita has faced 1 incident in the past.
What types of cybersecurity incidents have occurred at Capita?
Incident Types: The types of cybersecurity incidents that have occurred incident Data Leak.
Incident Details
Can you provide details on each incident?
Incident : Data Breach
Title: Capita Data Breach
Description: Customers of the UK outsourcing behemoth Capita are being informed that their data was taken in the hack that rocked the firm at the beginning of April 2023. A cyber problem that primarily affected access to internal Microsoft Office 365 apps was reported by the company. The company noted that while some services offered to specific clients were hampered by the attack, the vast majority of its client services were unaffected. Threat actors obtained access to Capita systems that contained the personal information of almost 470,000 active, delayed, and retired members.
Date Detected: 2023-04-01
Type: Data Breach
Attack Vector: Access to internal Microsoft Office 365 apps
What are the most common types of attacks the company has faced?
Common Attack Types: The most common types of attacks the company has faced is Data Leak.
Impact of the Incidents
What was the impact of each incident?
Incident : Data Breach CAP93224923
Data Compromised: Personal information of almost 470,000 active, delayed, and retired members
Systems Affected: Internal Microsoft Office 365 apps
Operational Impact: Some services offered to specific clients were hampered
What types of data are most commonly compromised in incidents?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personal information.
Which entities were affected by each incident?
Incident : Data Breach CAP93224923
Entity Type: Company
Industry: Outsourcing
Location: UK
Customers Affected: 470,000
Data Breach Information
What type of data was compromised in each breach?
Incident : Data Breach CAP93224923
Type of Data Compromised: Personal information
Number of Records Exposed: 470,000
Additional Questions
Incident Details
What was the most recent incident detected?
Most Recent Incident Detected: The most recent incident detected was on 2023-04-01.
Impact of the Incidents
What was the most significant data compromised in an incident?
Most Significant Data Compromised: The most significant data compromised in an incident were Personal information of almost 470,000 active, delayed and and retired members.
What was the most significant system affected in an incident?
Most Significant System Affected: The most significant system affected in an incident was Internal Microsoft Office 365 apps.
Data Breach Information
What was the most sensitive data compromised in a breach?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Personal information of almost 470,000 active, delayed and and retired members.
What was the number of records exposed in the most significant breach?
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 470.0K.
What Do We Measure?
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
