WestJet Company Cyber Security Posture
westjet.comWe took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Today, The WestJet group of companies offers scheduled service to more than 100 destinations in North America, Central America, the Caribbean, Asia and Europe with a team of over 14,000 people and nearly 200 aircraft. In addition to our flagship Boeing 737s, our fleet also includes Boeing 787 Dreamliners and the De Havilland Dash 8-400. We have been recognized for three consecutive years as Best Airline in Canada (2017-19) and awarded among travellers' favourite Mid-Sized Airlines in North America (2019). In 2024 we were recognized as one of Canada’s best employers by Forbes magazine. We are committed to enriching the communities we serve. By working alongside local organizations and our national charitable partners, we are actively engaged and investing in the initiatives that matter most to our guests and our people. At WestJet, we have a proud legacy as a leading Canadian employer, and we are working to remain a top talent destination. Browse our Jobs section to see current opportunities, and check out our Life section to learn more about our growth plans, culture, leadership and more.
WestJet Company Details
westjet
8279 employees
222758.0
481
Airlines and Aviation
westjet.com
Scan still pending
WES_2025599
In-progress
WestJet Risk Score (AI oriented)Between 900 and 1000
This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.
WestJet Global Score.png)
WestJet Company Scoring based on AI Models
| Model Name | Date | Description | Current Score Difference | Score |
|---|---|---|---|---|
| AVERAGE-Industry | 03-12-2025 | This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers. | N/A | Between 900 and 1000 |
WestJet Company Cyber Security News & History
| Entity | Type | Severity | Impact | Seen | Url ID | Details | View |
|---|---|---|---|---|---|---|---|
| WestJet | Breach | 75 | 4 | 08/2022 | WES953121122 | Link | |
Rankiteo Explanation : Attack with significant impact with customers data leaksDescription: WestJet app suffered from a data breach incident due to technical issues that, leaks of consumers' sensitive information. The compromised information includes profile information, phone numbers, home addresses, birthdates, email addresses, WestJet dollars, and flight voucher details. Some have also revealed that they could see the last four digits of another user’s credit card number. They investigated the incident and took guests' privacy extremely seriously. | |||||||
| WestJet | Breach | 60 | 2 | 6/2025 | WES901061425 | Link | |
Rankiteo Explanation : Attack limited on finance or reputationDescription: WestJet, Canada's second-largest airline, is investigating a cyberattack that has disrupted access to some internal systems and the WestJet app. The attack prevented users from logging into the website and mobile app, which have now been restored. The company has activated specialized internal teams in cooperation with law enforcement and Transport Canada to investigate the matter and limit impacts. The safety of operations and the safeguarding of sensitive data and personal information for both guests and employees are being expedited. The attack has impacted access to some of its software and services, but the company's operation continues to run safely. It is unclear if the loss of access to its systems is caused by a ransomware attack or if they shut them to prevent the spread of the breach. | |||||||
WestJet Company Subsidiaries
We took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Today, The WestJet group of companies offers scheduled service to more than 100 destinations in North America, Central America, the Caribbean, Asia and Europe with a team of over 14,000 people and nearly 200 aircraft. In addition to our flagship Boeing 737s, our fleet also includes Boeing 787 Dreamliners and the De Havilland Dash 8-400. We have been recognized for three consecutive years as Best Airline in Canada (2017-19) and awarded among travellers' favourite Mid-Sized Airlines in North America (2019). In 2024 we were recognized as one of Canada’s best employers by Forbes magazine. We are committed to enriching the communities we serve. By working alongside local organizations and our national charitable partners, we are actively engaged and investing in the initiatives that matter most to our guests and our people. At WestJet, we have a proud legacy as a leading Canadian employer, and we are working to remain a top talent destination. Browse our Jobs section to see current opportunities, and check out our Life section to learn more about our growth plans, culture, leadership and more.
Access Data Using Our API
Get company history
Rapid.png)
WestJet Cyber Security News
WestJet boost digital transformation with Trax solutions
Provider of paperless aviation maintenance and engineering software products, Trax, has transitioned WestJet to its paperless solutions.
WestJet and Ryanair CEOs: How emergencies are forcing airlines to modernise
Ryanair and WestJet's leaders discuss how technical disruptions have forced the airlines to embrace digital transformation.
Here’s who was behind the Sea-Tac Airport cyberattack
The cyberattack on Aug. 24, by a group called Rhysida, resulted in internet and technology outages during the busy traveling season leading up ...
Checkin.com deal, Incheon expansion plan reflect airport biometrics’ ascent
Checkin.com has announced a new deal with Canada's second-largest airline, WestJet, bringing the Swedish identity verification company into the North American ...
Calgary’s booming innovation hub
The Calgary Airport Authority is investing $120 million in the WestJet/Lufthansa project, which is scheduled to open by late 2027 and include a ...
Cyberattack Disrupts Operations At Seattle-Tacoma Airport
The Seattle-Tacoma airport was hit by a cyberattack, causing widespread disruptions to airport operations and travel plans.
Delta still struggling after Crowdstrike outage, cancelling hundreds more flights Monday
Delta Air Lines is struggling to restore normal operations after last week's crippling global cyber outage, cancelling over 5000 flights ...
WestJet Cancels 40 Flights In Anticipation Of Mechanics’ Strike
WestJet cancels 40 flights, stranding 6500 passengers, as it braces for a potential strike by its aircraft maintenance workers.
What you need to know about the IT outage disrupting services in Canada and around the world
Global IT outage linked to CrowdStrike software has disrupted airports, hospitals, news channels and more around the world. Find out more.
WestJet Similar Companies
LATAM Airlines
We are the leading airline in South America with the largest destinations, frequencies and aircraft fleet offer. We have the largest network of domestic destinations in five South American markets: Brazil, Chile, Colombia, Ecuador and Peru, and international operations in Latin America, Europe, the
TAV Airports
TAV Airports provides integrated services in all areas of airport operations, with a global footprint at over 100 airports in more than 30 countries. A member of Groupe ADP, TAV Airports is part of the leading airport management platform globally. Through its subsidiaries, TAV Airports is active in
Qantas
We would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present. Spirit is everything to us, and joining the Qantas team means bringing your spirit to ours. We have over 26,000 exceptional emplo
Turkish Airlines
Turkish Airlines has soared to new heights since its first flight in 1933, becoming the airline that connects more countries than any other. Our commitment to excellence is reflected in the world-class service, comfort, and innovative travel experience we offer, designed to elevate every journey.
Garuda Indonesia
Carrying out the mandate as the national flag carrier of Indonesia for more than seven decades, Garuda Indonesia committed to connecting the archipelago while carrying the nation’s image to the world stage. With a top-notch fleet and a distinctive service concept highlighting Indonesian hospitality
easyJet
We’re on a mission to make low-cost travel easy. Whatever your role, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service. And to help us get there we’ll give you everything you need to make a personal impact on our growing
Frequently Asked Questions (FAQ) on Cybersecurity Incidents
WestJet CyberSecurity History Information
Total Incidents: According to Rankiteo, WestJet has faced 2 incidents in the past.
Incident Types: The types of cybersecurity incidents that have occurred include ['Breach'].
Total Financial Loss: The total financial loss from these incidents is estimated to be {total_financial_loss}.
Cybersecurity Posture: The company's overall cybersecurity posture is described as We took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Today, The WestJet group of companies offers scheduled service to more than 100 destinations in North America, Central America, the Caribbean, Asia and Europe with a team of over 14,000 people and nearly 200 aircraft. In addition to our flagship Boeing 737s, our fleet also includes Boeing 787 Dreamliners and the De Havilland Dash 8-400. We have been recognized for three consecutive years as Best Airline in Canada (2017-19) and awarded among travellers' favourite Mid-Sized Airlines in North America (2019). In 2024 we were recognized as one of Canada’s best employers by Forbes magazine. We are committed to enriching the communities we serve. By working alongside local organizations and our national charitable partners, we are actively engaged and investing in the initiatives that matter most to our guests and our people. At WestJet, we have a proud legacy as a leading Canadian employer, and we are working to remain a top talent destination. Browse our Jobs section to see current opportunities, and check out our Life section to learn more about our growth plans, culture, leadership and more..
Detection and Response: The company detects and responds to cybersecurity incidents through {description_of_detection_and_response_process}.
Incident Details
Incident 1: Ransomware Attack
Title: {Incident_Title}
Description: {Brief_description_of_the_incident}
Date Detected: {Detection_Date}
Date Publicly Disclosed: {Disclosure_Date}
Date Resolved: {Resolution_Date}
Type: {Type_of_Attack}
Attack Vector: {Attack_Vector}
Vulnerability Exploited: {Vulnerability}
Threat Actor: {Threat_Actor}
Motivation: {Motivation}
Incident 2: Data Breach
Title: {Incident_Title}
Description: {Brief_description_of_the_incident}
Date Detected: {Detection_Date}
Date Publicly Disclosed: {Disclosure_Date}
Date Resolved: {Resolution_Date}
Type: {Type_of_Attack}
Attack Vector: {Attack_Vector}
Vulnerability Exploited: {Vulnerability}
Threat Actor: {Threat_Actor}
Motivation: {Motivation}
Common Attack Types: The most common types of attacks the company has faced are ['Breach'].
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through {description_of_identification_process}.
Impact of the Incidents
Incident 1: Ransomware Attack
Financial Loss: {Financial_Loss}
Data Compromised: {Data_Compromised}
Systems Affected: {Systems_Affected}
Downtime: {Downtime}
Operational Impact: {Operational_Impact}
Conversion Rate Impact: {Conversion_Rate_Impact}
Revenue Loss: {Revenue_Loss}
Customer Complaints: {Customer_Complaints}
Brand Reputation Impact: {Brand_Reputation_Impact}
Legal Liabilities: {Legal_Liabilities}
Identity Theft Risk: {Identity_Theft_Risk}
Payment Information Risk: {Payment_Information_Risk}
Incident 2: Data Breach
Financial Loss: {Financial_Loss}
Data Compromised: {Data_Compromised}
Systems Affected: {Systems_Affected}
Downtime: {Downtime}
Operational Impact: {Operational_Impact}
Conversion Rate Impact: {Conversion_Rate_Impact}
Revenue Loss: {Revenue_Loss}
Customer Complaints: {Customer_Complaints}
Brand Reputation Impact: {Brand_Reputation_Impact}
Legal Liabilities: {Legal_Liabilities}
Identity Theft Risk: {Identity_Theft_Risk}
Payment Information Risk: {Payment_Information_Risk}
Average Financial Loss: The average financial loss per incident is {average_financial_loss}.
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are {list_of_commonly_compromised_data_types}.
Incident 1: Ransomware Attack
Entity Name: {Entity_Name}
Entity Type: {Entity_Type}
Industry: {Industry}
Location: {Location}
Size: {Size}
Customers Affected: {Customers_Affected}
Incident 2: Data Breach
Entity Name: {Entity_Name}
Entity Type: {Entity_Type}
Industry: {Industry}
Location: {Location}
Size: {Size}
Customers Affected: {Customers_Affected}
Response to the Incidents
Incident 1: Ransomware Attack
Incident Response Plan Activated: {Yes/No}
Third Party Assistance: {Yes/No}
Law Enforcement Notified: {Yes/No}
Containment Measures: {Containment_Measures}
Remediation Measures: {Remediation_Measures}
Recovery Measures: {Recovery_Measures}
Communication Strategy: {Communication_Strategy}
Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}
On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}
Network Segmentation: {Network_Segmentation}
Enhanced Monitoring: {Enhanced_Monitoring}
Incident 2: Data Breach
Incident Response Plan Activated: {Yes/No}
Third Party Assistance: {Yes/No}
Law Enforcement Notified: {Yes/No}
Containment Measures: {Containment_Measures}
Remediation Measures: {Remediation_Measures}
Recovery Measures: {Recovery_Measures}
Communication Strategy: {Communication_Strategy}
Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}
On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}
Network Segmentation: {Network_Segmentation}
Enhanced Monitoring: {Enhanced_Monitoring}
Incident Response Plan: The company's incident response plan is described as {description_of_incident_response_plan}.
Third-Party Assistance: The company involves third-party assistance in incident response through {description_of_third_party_involvement}.
Data Breach Information
Incident 2: Data Breach
Type of Data Compromised: {Type_of_Data}
Number of Records Exposed: {Number_of_Records}
Sensitivity of Data: {Sensitivity_of_Data}
Data Exfiltration: {Yes/No}
Data Encryption: {Yes/No}
File Types Exposed: {File_Types}
Personally Identifiable Information: {Yes/No}
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: {description_of_prevention_measures}.
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through {description_of_handling_process}.
Ransomware Information
Incident 1: Ransomware Attack
Ransom Demanded: {Ransom_Amount}
Ransom Paid: {Ransom_Paid}
Ransomware Strain: {Ransomware_Strain}
Data Encryption: {Yes/No}
Data Exfiltration: {Yes/No}
Ransom Payment Policy: The company's policy on paying ransoms in ransomware incidents is described as {description_of_ransom_payment_policy}.
Data Recovery from Ransomware: The company recovers data encrypted by ransomware through {description_of_data_recovery_process}.
Regulatory Compliance
Incident 1: Ransomware Attack
Regulations Violated: {Regulations_Violated}
Fines Imposed: {Fines_Imposed}
Legal Actions: {Legal_Actions}
Regulatory Notifications: {Regulatory_Notifications}
Incident 2: Data Breach
Regulations Violated: {Regulations_Violated}
Fines Imposed: {Fines_Imposed}
Legal Actions: {Legal_Actions}
Regulatory Notifications: {Regulatory_Notifications}
Regulatory Frameworks: The company complies with the following regulatory frameworks regarding cybersecurity: {list_of_regulatory_frameworks}.
Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through {description_of_compliance_measures}.
Lessons Learned and Recommendations
Incident 1: Ransomware Attack
Lessons Learned: {Lessons_Learned}
Incident 2: Data Breach
Lessons Learned: {Lessons_Learned}
Incident 1: Ransomware Attack
Recommendations: {Recommendations}
Incident 2: Data Breach
Recommendations: {Recommendations}
Key Lessons Learned: The key lessons learned from past incidents are {list_of_key_lessons_learned}.
Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: {list_of_implemented_recommendations}.
References
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at {list_of_additional_resources}.
Investigation Status
Incident 1: Ransomware Attack
Investigation Status: {Investigation_Status}
Incident 2: Data Breach
Investigation Status: {Investigation_Status}
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through {description_of_communication_process}.
Stakeholder and Customer Advisories
Incident 1: Ransomware Attack
Stakeholder Advisories: {Stakeholder_Advisories}
Customer Advisories: {Customer_Advisories}
Incident 2: Data Breach
Stakeholder Advisories: {Stakeholder_Advisories}
Customer Advisories: {Customer_Advisories}
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: {description_of_advisories_provided}.
Initial Access Broker
Incident 1: Ransomware Attack
Entry Point: {Entry_Point}
Reconnaissance Period: {Reconnaissance_Period}
Backdoors Established: {Backdoors_Established}
High Value Targets: {High_Value_Targets}
Data Sold on Dark Web: {Yes/No}
Incident 2: Data Breach
Entry Point: {Entry_Point}
Reconnaissance Period: {Reconnaissance_Period}
Backdoors Established: {Backdoors_Established}
High Value Targets: {High_Value_Targets}
Data Sold on Dark Web: {Yes/No}
Monitoring and Mitigation of Initial Access Brokers: The company monitors and mitigates the activities of initial access brokers through {description_of_monitoring_and_mitigation_measures}.
Post-Incident Analysis
Incident 1: Ransomware Attack
Root Causes: {Root_Causes}
Corrective Actions: {Corrective_Actions}
Incident 2: Data Breach
Root Causes: {Root_Causes}
Corrective Actions: {Corrective_Actions}
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as {description_of_post_incident_analysis_process}.
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: {list_of_corrective_actions_taken}.
Additional Questions
General Information
Ransom Payment History: The company has {paid/not_paid} ransoms in the past.
Last Ransom Demanded: The amount of the last ransom demanded was {last_ransom_amount}.
Last Attacking Group: The attacking group in the last incident was {last_attacking_group}.
Incident Details
Most Recent Incident Detected: The most recent incident detected was on {most_recent_incident_detected_date}.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on {most_recent_incident_publicly_disclosed_date}.
Most Recent Incident Resolved: The most recent incident resolved was on {most_recent_incident_resolved_date}.
Impact of the Incidents
Highest Financial Loss: The highest financial loss from an incident was {highest_financial_loss}.
Most Significant Data Compromised: The most significant data compromised in an incident was {most_significant_data_compromised}.
Most Significant System Affected: The most significant system affected in an incident was {most_significant_system_affected}.
Response to the Incidents
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was {third_party_assistance_in_most_recent_incident}.
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were {containment_measures_in_most_recent_incident}.
Data Breach Information
Most Sensitive Data Compromised: The most sensitive data compromised in a breach was {most_sensitive_data_compromised}.
Number of Records Exposed: The number of records exposed in the most significant breach was {number_of_records_exposed}.
Ransomware Information
Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was {highest_ransom_demanded}.
Highest Ransom Paid: The highest ransom paid in a ransomware incident was {highest_ransom_paid}.
Regulatory Compliance
Highest Fine Imposed: The highest fine imposed for a regulatory violation was {highest_fine_imposed}.
Most Significant Legal Action: The most significant legal action taken for a regulatory violation was {most_significant_legal_action}.
Lessons Learned and Recommendations
Most Significant Lesson Learned: The most significant lesson learned from past incidents was {most_significant_lesson_learned}.
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was {most_significant_recommendation_implemented}.
References
Most Recent Source: The most recent source of information about an incident is {most_recent_source}.
Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is {most_recent_url}.
Investigation Status
Current Status of Most Recent Investigation: The current status of the most recent investigation is {current_status_of_most_recent_investigation}.
Stakeholder and Customer Advisories
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was {most_recent_stakeholder_advisory}.
Most Recent Customer Advisory: The most recent customer advisory issued was {most_recent_customer_advisory}.
Initial Access Broker
Most Recent Entry Point: The most recent entry point used by an initial access broker was {most_recent_entry_point}.
Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was {most_recent_reconnaissance_period}.
Post-Incident Analysis
Most Significant Root Cause: The most significant root cause identified in post-incident analysis was {most_significant_root_cause}.
Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was {most_significant_corrective_action}.
What Do We Measure?
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
