WestJet Company Cyber Security Posture
westjet.comWe took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Today, The WestJet group of companies offers scheduled service to more than 100 destinations in North America, Central America, the Caribbean, Asia and Europe with a team of over 14,000 people and nearly 200 aircraft. In addition to our flagship Boeing 737s, our fleet also includes Boeing 787 Dreamliners and the De Havilland Dash 8-400. We have been recognized for three consecutive years as Best Airline in Canada (2017-19) and awarded among travellers' favourite Mid-Sized Airlines in North America (2019). In 2024 we were recognized as one of Canadaโs best employers by Forbes magazine. We are committed to enriching the communities we serve. By working alongside local organizations and our national charitable partners, we are actively engaged and investing in the initiatives that matter most to our guests and our people. At WestJet, we have a proud legacy as a leading Canadian employer, and we are working to remain a top talent destination. Browse our Jobs section to see current opportunities, and check out our Life section to learn more about our growth plans, culture, leadership and more.
WestJet Company Details
westjet
8279 employees
222758.0
481
Airlines and Aviation
westjet.com
Scan still pending
WES_2025599
In-progress
WestJet Risk Score (AI oriented)Between 900 and 1000
This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.
WestJet Global Score.png)
WestJet Company Scoring based on AI Models
| Model Name | Date | Description | Current Score Difference | Score |
|---|---|---|---|---|
| AVERAGE-Industry | 03-12-2025 | This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers. | N/A | Between 900 and 1000 |
WestJet Company Cyber Security News & History
| Entity | Type | Severity | Impact | Seen | Url ID | Details | View |
|---|---|---|---|---|---|---|---|
| WestJet | Breach | 75 | 4 | 08/2022 | WES953121122 | Link | |
Rankiteo Explanation : Attack with significant impact with customers data leaksDescription: WestJet app suffered from a data breach incident due to technical issues that, leaks of consumers' sensitive information. The compromised information includes profile information, phone numbers, home addresses, birthdates, email addresses, WestJet dollars, and flight voucher details. Some have also revealed that they could see the last four digits of another userโs credit card number. They investigated the incident and took guests' privacy extremely seriously. | |||||||
| WestJet | Breach | 60 | 2 | 6/2025 | WES901061425 | Link | |
Rankiteo Explanation : Attack limited on finance or reputationDescription: WestJet, Canada's second-largest airline, is investigating a cyberattack that has disrupted access to some internal systems and the WestJet app. The attack prevented users from logging into the website and mobile app, which have now been restored. The company has activated specialized internal teams in cooperation with law enforcement and Transport Canada to investigate the matter and limit impacts. The safety of operations and the safeguarding of sensitive data and personal information for both guests and employees are being expedited. The attack has impacted access to some of its software and services, but the company's operation continues to run safely. It is unclear if the loss of access to its systems is caused by a ransomware attack or if they shut them to prevent the spread of the breach. | |||||||
WestJet Company Subsidiaries
We took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Today, The WestJet group of companies offers scheduled service to more than 100 destinations in North America, Central America, the Caribbean, Asia and Europe with a team of over 14,000 people and nearly 200 aircraft. In addition to our flagship Boeing 737s, our fleet also includes Boeing 787 Dreamliners and the De Havilland Dash 8-400. We have been recognized for three consecutive years as Best Airline in Canada (2017-19) and awarded among travellers' favourite Mid-Sized Airlines in North America (2019). In 2024 we were recognized as one of Canadaโs best employers by Forbes magazine. We are committed to enriching the communities we serve. By working alongside local organizations and our national charitable partners, we are actively engaged and investing in the initiatives that matter most to our guests and our people. At WestJet, we have a proud legacy as a leading Canadian employer, and we are working to remain a top talent destination. Browse our Jobs section to see current opportunities, and check out our Life section to learn more about our growth plans, culture, leadership and more.
Access Data Using Our API
Get company history
Rapid.png)
WestJet Cyber Security News
The Same Cyberhacking Group Breached 3 Airlines In 3 Weeks
WestJet, Hawaiian Airlines and Qantas have confirmed attacks by the prolific hacking group known as Scattered Spider.
WestJet probes cybersecurity incident affecting app and internal systems
Canada's WestJet Airlines is investigating a cybersecurity incident that has disrupted access to its mobile app and some internal systems,ย ...
Airlines Hit by Cyber Attacks: Hereโs What to Know
Multiple airlines have reported cyber attacks in the past week as the FBI warns that a cybercriminal group has started targeting theย ...
WestJet Investigates Cyber-Attack Impacting Customers
Canada's second largest airline says it has been responding to a cyber-attack impacting some online services since Friday.
WestJet Airlines App, Website Suffer After Cyber Incident
WestJet warned customers they may temporarily encounter "intermittent interruptions or errors" while using the WestJet website or app as it continues toย ...
Qantas Joins With Hawaiian Airlines, WestJet and South African Airways To Face Cybersecurity Breaches, Exposing Customer Data: Hereโs The New Updates You Should Know
Qantas, Hawaiian Airlines, WestJet, and South African Airways face cybersecurity breaches, exposing customer data.
WestJet dealing with 'cybersecurity incident' impacting access to website, app
WestJet is alerting its employees and the public about a "cybersecurity incident" involving the Calgary-based airline's internal systems. Onย ...
Canada's WestJet says 'expect interruptions' online as it navigates cybersecurity turbulence
updated Canadian airline WestJet is warning of "intermittent interruptions or errors" on its app and website as it investigates a cybersecurityย ...
Canadian Airline WestJet Hit by Cyberattack
A cybersecurity incident at WestJet resulted in users experiencing interruptions when accessing the company's application and website. By. Ionutย ...
WestJet Similar Companies
dhmi
Tรผrkiye Havaalanlarฤฑnฤฑn iลletilmesi ile Tรผrkiye Hava sahasฤฑndaki hava trafiฤinin dรผzenlenmesi ve kontrolรผ gรถrevi, Devlet Hava Meydanlarฤฑ ฤฐลletmesi(DHMฤฐ) Genel Mรผdรผrlรผฤรผnce yerine getirilmektedir. Tรผrk Sivil Havacฤฑlฤฑk sektรถrรผnรผn altyapฤฑsฤฑnฤฑ oluลturan tesis ve donanฤฑmฤฑyla, 1933 yฤฑlฤฑndan bu yana deฤ
AirAsia
It all starts here. 23 years ago, a dream took flight - shaping and forever changing the travel industry in Asia. The idea was simple: Make flying affordable for everyone. We made that dream happen. We started an airline in 2001. Today, weโve evolved to become something much bigger. Weโre now a wo
China Eastern Airlines, North America
As one of the three major air carriers in China, headquartered in Shanghai, China Eastern Airlines operates 111 domestic and overseas branches across the globe. Flying a fleet of 730 aircraft which is one of the youngest fleets in major airlines worldwide. Moreover, it boasts the largest-scale in-fl
avianca
!BIenvenido al sitio oficial! Avianca es la primera aerolรญnea comercial fundada en las Amรฉricas y la segunda en el mundo. Enfocados en alcanzar la excelencia y eficiencia operacional, se dio marcha a una profunda reorganizaciรณn de los procesos, la cual ha estado acompaรฑada de la modernizaciรณn
Qantas
We would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present. ย Spirit is everything to us, and joining the Qantas team means bringing your spirit to ours. We have over 26,000 exceptional emplo
Etihad
Marhaba! Welcome to Etihad Airways. We are proud to be the national airline of the UAE, flying to Abu Dhabi or onwards to over 70 global destinations. Our passion is to help people reach unmissable places, where theyโll make unforgettable memories. Our aim is to provide our passengers with unbeata
Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
WestJet CyberSecurity History Information
How many cyber incidents has WestJet faced?
Total Incidents: According to Rankiteo, WestJet has faced 2 incidents in the past.
What types of cybersecurity incidents have occurred at WestJet?
Incident Types: The types of cybersecurity incidents that have occurred incidents Breach.
How does WestJet detect and respond to cybersecurity incidents?
Detection and Response: The company detects and responds to cybersecurity incidents through incident response plan activated with Yes and third party assistance with Law enforcement and law enforcement notified with Yes and communication strategy with Public advisory on the website.
Incident Details
Can you provide details on each incident?
Incident : Cyberattack
Title: WestJet Cyberattack
Description: WestJet, Canada's second-largest airline, is investigating a cyberattack that has disrupted access to some internal systems as it responds to the breach.
Type: Cyberattack
Incident : Data Breach
Title: WestJet App Data Breach
Description: WestJet app suffered from a data breach incident due to technical issues that leaks of consumers' sensitive information. The compromised information includes profile information, phone numbers, home addresses, birthdates, email addresses, WestJet dollars, and flight voucher details. Some have also revealed that they could see the last four digits of another userโs credit card number.
Type: Data Breach
Attack Vector: Technical Issues
What are the most common types of attacks the company has faced?
Common Attack Types: The most common types of attacks the company has faced is Breach.
Impact of the Incidents
What was the impact of each incident?
Incident : Cyberattack WES901061425
Systems Affected: internal systems, WestJet app, website, mobile app
Incident : Data Breach WES953121122
Data Compromised: profile information, phone numbers, home addresses, birthdates, email addresses, WestJet dollars, flight voucher details, last four digits of credit card numbers
What types of data are most commonly compromised in incidents?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are profile information, phone numbers, home addresses, birthdates, email addresses, WestJet dollars, flight voucher details and last four digits of credit card numbers.
Which entities were affected by each incident?
Response to the Incidents
What measures were taken in response to each incident?
Incident : Cyberattack WES901061425
Incident Response Plan Activated: Yes
Third Party Assistance: Law enforcement
Law Enforcement Notified: Yes
Communication Strategy: Public advisory on the website
What is the company's incident response plan?
Incident Response Plan: The company's incident response plan is described as Yes.
How does the company involve third-party assistance in incident response?
Third-Party Assistance: The company involves third-party assistance in incident response through Law enforcement.
Data Breach Information
What type of data was compromised in each breach?
Incident : Data Breach WES953121122
Type of Data Compromised: profile information, phone numbers, home addresses, birthdates, email addresses, WestJet dollars, flight voucher details, last four digits of credit card numbers
Sensitivity of Data: High
Personally Identifiable Information: profile information, phone numbers, home addresses, birthdates, email addresses
References
Where can I find more information about each incident?
Incident : Cyberattack WES901061425
Source: BleepingComputer
Where can stakeholders find additional resources on cybersecurity best practices?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: BleepingComputer.
Investigation Status
What is the current status of the investigation for each incident?
Incident : Cyberattack WES901061425
Investigation Status: Ongoing
Incident : Data Breach WES953121122
Investigation Status: Investigated
How does the company communicate the status of incident investigations to stakeholders?
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through was Public advisory on the website.
Stakeholder and Customer Advisories
Were there any advisories issued to stakeholders or customers for each incident?
Incident : Cyberattack WES901061425
Customer Advisories: Yes
What advisories does the company provide to stakeholders and customers following an incident?
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: was Yes.
Post-Incident Analysis
What is the company's process for conducting post-incident analysis?
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Law enforcement.
Additional Questions
Impact of the Incidents
What was the most significant data compromised in an incident?
Most Significant Data Compromised: The most significant data compromised in an incident were profile information, phone numbers, home addresses, birthdates, email addresses, WestJet dollars, flight voucher details and last four digits of credit card numbers.
What was the most significant system affected in an incident?
Most Significant System Affected: The most significant system affected in an incident were internal systems, WestJet app, website, mobile app.
Response to the Incidents
What third-party assistance was involved in the most recent incident?
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was Law enforcement.
Data Breach Information
What was the most sensitive data compromised in a breach?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were profile information, phone numbers, home addresses, birthdates, email addresses, WestJet dollars, flight voucher details and last four digits of credit card numbers.
References
What is the most recent source of information about an incident?
Most Recent Source: The most recent source of information about an incident is BleepingComputer.
Investigation Status
What is the current status of the most recent investigation?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.
Stakeholder and Customer Advisories
What was the most recent customer advisory issued?
Most Recent Customer Advisory: The most recent customer advisory issued was was an Yes.
What Do We Measure?
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
