TTEC
Company Details
Linkedin ID:
ttec
Website:
Employees number:
41,059
Number of followers:
356,848
NAICS:
541615
Industry Type:
Homepage:
ttec.com
IP Addresses:
0
Company ID:
TTE_2413344
Scan Status:
In-progress
Internal validation & live display
Multiple badges & continuous verification
Faster underwriting decisions
TTEC Vendor Cyber Rating & Cyber Score
ttec.comWe’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
TTEC A.I CyberSecurity Scoring
TTEC Risk Score (AI oriented)Between 650 and 699
TTEC
Updated:
- Powered by our proprietary A.I cyber incident model
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TTEC Global Score (TPRM)XXXX
TTEC
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TTEC Company CyberSecurity News & History
Past Incidents
3
Attack Types
3
TTEC
Cyber Attack
Rankiteo Explanation
Attack threatening the organization's existence
Description: TTEC, a customer digital experience (CX) service, fell victim to a cyberattack on its IT systems that disrupted some of its activities. However, all operations were restored, isolating the affected equipment and taking corrective measures within five days. However, a forensic investigation remained ongoing into the possibility of a Rangnar Locker ransomware attack.
TTEC
Ransomware
Rankiteo Explanation
Attack threatening the organization's existence
Description: The systems of TTEC were affected by ransomware attack by the Ragnar Locker group on its servers. The outage impacted the access to the network, applications and customer support. The attackers gained the access to the systems and left messages on its syetmes asking for ransom.
TTEC
Breach
Rankiteo Explanation
Attack with significant impact with customers data leaks
Description: The Maine Attorney General's Office reported a data breach involving TTEC on December 8, 2021. The breach was determined to have occurred between March 31, 2021, and September 12, 2021, affecting the personal information of 19 Maine residents, specifically their names and Social Security numbers. TTEC has offered affected individuals a complimentary one-year membership to credit monitoring and identity theft protection services.
TTEC Company Scoring based on AI Models
Cyber Incidents Likelihood 3 - 6 - 9 months
A.I Risk Score Likelihood 3 - 6 - 9 months
Underwriter Stats for TTEC
Incidents vs Outsourcing and Offshoring Consulting Industry Average (This Year)
No incidents recorded for TTEC in 2026.
Incidents vs All-Companies Average (This Year)
No incidents recorded for TTEC in 2026.
Incident Types TTEC vs Outsourcing and Offshoring Consulting Industry Avg (This Year)
No incidents recorded for TTEC in 2026.
Incident History — TTEC (X = Date, Y = Severity)
TTEC cyber incidents detection timeline including parent company and subsidiaries
TTEC Company Subsidiaries
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
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TTEC CyberSecurity News
March 20, 2026 04:17 PM
Sykes Enterprises Stock: Legacy BPO Player Faces Uncertain Future After 2021 Acquisition by TTEC
The Sykes Enterprises stock (ISIN: US87166B1026) no longer trades independently following its acquisition by TTEC Holdings in 2021.
November 25, 2025 08:00 AM
TTEC Expands Operations in Egypt Following Global Offshoring Summit Engagement
Company to grow Cairo workforce to 3500 by 2029 under new MOU with ITIDA TTEC first entered Egypt in 2023 and expanded again in early 2025...
June 16, 2025 06:52 AM
TTEC dials in secure cloud migration with Palo Alto Networks platformization
Discover how TTEC embraced transformation with Palo Alto Networks. Their unified platform secured multi-tenancy and migrated 85% of workloads to the cloud.
May 03, 2025 07:00 AM
Padarath promises no hike in water, electricity rates
Barry Padarath, Minister of Public Utilities and Minister in the Office of the Prime Minister promised residents there will be no increase of water or...
July 20, 2024 08:26 AM
Global tech outage: T&TEC down briefly
T&TEC said, “a brief disruption to its online payment platforms, due to the current global IT outage, has been resolved.
July 19, 2024 07:00 AM
T&TEC hit as software update cripples banks, airports globally
THE Trinidad and Tobago Electricity Commission (TTEC) says it has resolved issues connected to the global IT disturbance reportedly caused...
April 04, 2023 07:00 AM
When Cyberattacks Happen, How Much Damage Do They Cause for Outsourcers?
Beyond the hassle and the unwanted media attention, cyberattacks can be quite costly for BPOs. Cybersecurity is a growing concern for...
February 14, 2023 08:00 AM
Lawsuits Against BPOs Pile Up As Cybercriminals Grow Bolder
Several BPO vendors have found themselves embroiled in PR firestorms and lawsuits over hacks that exposed the personal data of tens of thousands of customers...
August 24, 2022 07:00 AM
TTEC Nears Deal to Settle Class Action Claims Over Data Breach
TTEC Services Corp. will settle consolidated litigation over a 2021 data breach, according to a new filing in federal court in Colorado that...
Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
TTEC CyberSecurity History Information
Official Website of TTEC
The official website of TTEC is http://www.ttec.com/.
TTEC’s AI-Generated Cybersecurity Score
According to Rankiteo, TTEC’s AI-generated cybersecurity score is 681, reflecting their Weak security posture.
How many security badges does TTEC’ have ?
According to Rankiteo, TTEC currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
Has TTEC been affected by any supply chain cyber incidents ?
According to Rankiteo, TTEC has been affected by a supply chain cyber incident involving TTEC, with the incident ID TTE16021322.
Does TTEC have SOC 2 Type 1 certification ?
According to Rankiteo, TTEC is not certified under SOC 2 Type 1.
Does TTEC have SOC 2 Type 2 certification ?
According to Rankiteo, TTEC does not hold a SOC 2 Type 2 certification.
Does TTEC comply with GDPR ?
According to Rankiteo, TTEC is not listed as GDPR compliant.
Does TTEC have PCI DSS certification ?
According to Rankiteo, TTEC does not currently maintain PCI DSS compliance.
Does TTEC comply with HIPAA ?
According to Rankiteo, TTEC is not compliant with HIPAA regulations.
Does TTEC have ISO 27001 certification ?
According to Rankiteo,TTEC is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Industry Classification of TTEC
TTEC operates primarily in the Outsourcing and Offshoring Consulting industry.
Number of Employees at TTEC
TTEC employs approximately 41,059 people worldwide.
Subsidiaries Owned by TTEC
TTEC presently has no subsidiaries across any sectors.
TTEC’s LinkedIn Followers
TTEC’s official LinkedIn profile has approximately 356,848 followers.
NAICS Classification of TTEC
TTEC is classified under the NAICS code 541615, which corresponds to Others.
TTEC’s Presence on Crunchbase
No, TTEC does not have a profile on Crunchbase.
TTEC’s Presence on LinkedIn
Yes, TTEC maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/ttec.
Cybersecurity Incidents Involving TTEC
As of April 02, 2026, Rankiteo reports that TTEC has experienced 3 cybersecurity incidents.
Number of Peer and Competitor Companies
TTEC has an estimated 1,117 peer or competitor companies worldwide.
What types of cybersecurity incidents have occurred at TTEC ?
Incident Types: The types of cybersecurity incidents that have occurred include Breach, Cyber Attack and Ransomware.
How does TTEC detect and respond to cybersecurity incidents ?
Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with isolating the affected equipment, and remediation measures with taking corrective measures, and recovery measures with restoring all operations, and remediation measures with complimentary one-year membership to credit monitoring and identity theft protection services..
Incident Details
Can you provide details on each incident ?
Title: Ransomware Attack on TTEC
Description: The systems of TTEC were affected by ransomware attack by the Ragnar Locker group on its servers. The outage impacted the access to the network, applications, and customer support. The attackers gained access to the systems and left messages on its systems asking for ransom.
Type: Ransomware
Attack Vector: Unspecified
Threat Actor: Ragnar Locker group
Motivation: Financial
Title: TTEC Cyberattack
Description: TTEC, a customer digital experience (CX) service, fell victim to a cyberattack on its IT systems that disrupted some of its activities.
Type: Cyberattack
Title: TTEC Data Breach
Description: The Maine Attorney General's Office reported a data breach involving TTEC on December 8, 2021. The breach was determined to have occurred between March 31, 2021, and September 12, 2021, affecting the personal information of 19 Maine residents, specifically their names and Social Security numbers. TTEC has offered affected individuals a complimentary one-year membership to credit monitoring and identity theft protection services.
Date Detected: 2021-12-08
Date Publicly Disclosed: 2021-12-08
Type: Data Breach
What are the most common types of attacks the company has faced ?
Common Attack Types: The most common types of attacks the company has faced is Cyber Attack.
Impact of the Incidents
What was the impact of each incident ?
Incident : Ransomware TTE16021322
Systems Affected: NetworkApplicationsCustomer Support
Incident : Cyberattack TTE2240171122
Systems Affected: IT systems
Downtime: 5 days
Operational Impact: Disruption of some activities
Incident : Data Breach TTE451080425
Data Compromised: Names, Social security numbers
Identity Theft Risk: High
What types of data are most commonly compromised in incidents ?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Names, Social Security Numbers and .
Which entities were affected by each incident ?
Incident : Cyberattack TTE2240171122
Entity Name: TTEC
Entity Type: Company
Industry: Customer Digital Experience (CX) Service
Response to the Incidents
What measures were taken in response to each incident ?
Incident : Cyberattack TTE2240171122
Containment Measures: Isolating the affected equipment
Remediation Measures: Taking corrective measures
Recovery Measures: Restoring all operations
Incident : Data Breach TTE451080425
Remediation Measures: Complimentary one-year membership to credit monitoring and identity theft protection services
Data Breach Information
What type of data was compromised in each breach ?
Incident : Data Breach TTE451080425
Type of Data Compromised: Names, Social security numbers
Number of Records Exposed: 19
Sensitivity of Data: High
Personally Identifiable Information: NamesSocial Security numbers
What measures does the company take to prevent data exfiltration ?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Taking corrective measures, , Complimentary one-year membership to credit monitoring and identity theft protection services, .
How does the company handle incidents involving personally identifiable information (PII) ?
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by isolating the affected equipment and .
Ransomware Information
Was ransomware involved in any of the incidents ?
Incident : Ransomware TTE16021322
Ransomware Strain: Ragnar Locker
Incident : Cyberattack TTE2240171122
Ransomware Strain: Rangnar Locker
How does the company recover data encrypted by ransomware ?
Data Recovery from Ransomware: The company recovers data encrypted by ransomware through Restoring all operations, .
References
Where can I find more information about each incident ?
Where can stakeholders find additional resources on cybersecurity best practices ?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Maine Attorney General's OfficeDate Accessed: 2021-12-08.
Investigation Status
What is the current status of the investigation for each incident ?
Incident : Cyberattack TTE2240171122
Investigation Status: Ongoing forensic investigation
Additional Questions
General Information
Who was the attacking group in the last incident ?
Last Attacking Group: The attacking group in the last incident was an Ragnar Locker group.
Incident Details
What was the most recent incident detected ?
Most Recent Incident Detected: The most recent incident detected was on 2021-12-08.
What was the most recent incident publicly disclosed ?
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2021-12-08.
Impact of the Incidents
What was the most significant data compromised in an incident ?
Most Significant Data Compromised: The most significant data compromised in an incident were Names, Social Security numbers and .
What was the most significant system affected in an incident ?
Most Significant System Affected: The most significant system affected in an incident was NetworkApplicationsCustomer Support and IT systems.
Response to the Incidents
What containment measures were taken in the most recent incident ?
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Isolating the affected equipment.
Data Breach Information
What was the most sensitive data compromised in a breach ?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Names and Social Security numbers.
What was the number of records exposed in the most significant breach ?
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 19.0.
References
What is the most recent source of information about an incident ?
Most Recent Source: The most recent source of information about an incident is Maine Attorney General's Office.
Investigation Status
What is the current status of the most recent investigation ?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing forensic investigation.
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Latest Global CVEs (Not Company-Specific)
Description
A vulnerability was found in Nothings stb up to 1.26. Impacted is the function stbtt_InitFont_internal in the library stb_truetype.h of the component TTF File Handler. Performing a manipulation results in out-of-bounds read. Remote exploitation of the attack is possible. The exploit has been made public and could be used. The vendor was contacted early about this disclosure but did not respond in any way.
Risk Information
cvss2
Base: 5.0
Severity: LOW
AV:N/AC:L/Au:N/C:N/I:N/A:P
cvss3
Base: 4.3
Severity: LOW
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:L
cvss4
Base: 5.3
Severity: LOW
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N/E:P/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description
V-SFT versions 6.2.10.0 and prior contain an out-of-bounds read in VS6ComFile!get_macro_mem_COM. Opening a crafted V7 file may lead to information disclosure from the affected product.
Risk Information
cvss3
Base: 7.8
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
cvss4
Base: 8.4
Severity: LOW
CVSS:4.0/AV:L/AC:L/AT:N/PR:N/UI:A/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description
V-SFT versions 6.2.10.0 and prior contain a stack-based buffer overflow in VS6ComFile!CSaveData::_conv_AnimationItem. Opening a crafted V7 file may lead to arbitrary code execution on the affected product.
Risk Information
cvss3
Base: 7.8
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
cvss4
Base: 8.4
Severity: LOW
CVSS:4.0/AV:L/AC:L/AT:N/PR:N/UI:A/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description
V-SFT versions 6.2.10.0 and prior contain an out-of-bounds read vulnerability in VS6MemInIF!set_temp_type_default. Opening a crafted V7 file may lead to information disclosure from the affected product.
Risk Information
cvss3
Base: 7.8
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
cvss4
Base: 8.4
Severity: LOW
CVSS:4.0/AV:L/AC:L/AT:N/PR:N/UI:A/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Description
V-SFT versions 6.2.10.0 and prior contain an out-of-bounds read vulnerability in VS6ComFile!load_link_inf. Opening a crafted V7 file may lead to information disclosure from the affected product.
Risk Information
cvss3
Base: 7.8
Severity: LOW
CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
cvss4
Base: 8.4
Severity: LOW
CVSS:4.0/AV:L/AC:L/AT:N/PR:N/UI:A/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
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RapidWhat Do We Measure ?
Incident
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Grade
Digital Assets
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Network Security
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
SBOM (Software Bill of Materials)
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
CMDB (Configuration Management Database)
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Threat Intelligence
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
Rankiteo is a unified scoring and risk platform that analyzes billions of signals weekly to help organizations gain faster, more actionable insights into emerging threats. Empowering teams to outpace adversaries and reduce exposure.
