Company Details
shoppers-drug-mart
31,984
211,309
43
shoppersdrugmart.ca
0
SHO_2418665
In-progress


Shoppers Drug Mart Vendor Cyber Rating & Cyber Score
shoppersdrugmart.caBuilt on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.
Company Details
shoppers-drug-mart
31,984
211,309
43
shoppersdrugmart.ca
0
SHO_2418665
In-progress
Between 650 and 699

SDM Global Score (TPRM)XXXX

Description: Loblaw Faces Alleged Massive Data Breach as Threat Actor Demands Response A threat actor operating under the handle *"igotafeeling"* on the *DarkWeb Informer* forum has claimed to have breached Loblaw, Canada’s largest food and pharmacy retailer, which owns brands like *President’s Choice, No Frills, Shoppers Drug Mart, Real Canadian Superstore*, and the *PC Optimum* loyalty program. The actor alleges possession of over 1.8 billion records, including: - 75.1 million Salesforce customer records (names, emails, phone numbers, addresses, loyalty IDs, and health card numbers) - 724.9 million Shoppers Drug Mart records (passwords, tokens, loyalty IDs, payment details, and full credit card numbers with expiry dates) - 129.9 million pharmacy fill requests (prescription numbers and patient IDs) - 120.4 million e-commerce fraud-feed records (payment card BINs, last-four digits, and expiry dates) - 20.2 million Delivery Ops Portal records (orders, deliveries, and postal codes) - 3,014 GitLab projects containing Loblaw’s full source code - 19.3 million Oracle identity records (MFA device details and credentials) - 55.3 million marketing and email records across 673 tables The threat actor has given Loblaw until March 19 to respond, accusing the company of *"ghosting"* them and dismissing customer and investor concerns. They have also invited media organizations to verify the data’s authenticity. In response, Loblaw issued a March 12 press release, labeling the incident a *"low-level data breach"* and stating that only *"basic customer information"* (names, phone numbers, and emails) may have been accessed. The company explicitly denied evidence of financial or credit card data compromise directly contradicting the threat actor’s claims. While the breach remains unverified, the scale of the alleged exposure if confirmed would rank among the largest in Canadian history. The situation mirrors past high-profile breaches (e.g., *T-Mobile, Equifax, Capital One*), where initial corporate statements downplayed impact before later revelations proved otherwise. Loblaw customers with *PC Optimum accounts, Shoppers Drug Mart loyalty cards, or prescription histories* may be affected if the claims hold true. The deadline for Loblaw’s response is six days away.
Description: Loblaw Investigates Data Breach Following Suspicious Activity Loblaw Companies Limited, one of Canada’s largest grocery and pharmacy retailers, is investigating a potential data breach after detecting suspicious activity within its systems. The company confirmed the incident but has not disclosed specific details about the nature of the breach, the number of affected customers, or whether personal or financial data was compromised. The investigation comes as cybersecurity threats targeting retailers continue to rise, with attackers often seeking payment card information, customer records, or access to corporate networks. Loblaw operates major brands, including Shoppers Drug Mart, Real Canadian Superstore, and No Frills, serving millions of Canadians. While the company has not provided a timeline for the incident, data breaches in the retail sector typically prompt heightened monitoring for fraudulent transactions and potential regulatory scrutiny. The outcome of Loblaw’s investigation may determine whether affected individuals will be notified or offered credit monitoring services. The incident underscores the ongoing risks faced by large retailers, which remain prime targets for cybercriminals due to the vast amounts of sensitive data they handle. Further updates are expected as the investigation progresses.


Shoppers Drug Mart has 50.0% fewer incidents than the average of same-industry companies with at least one recorded incident.
Shoppers Drug Mart has 13.79% fewer incidents than the average of all companies with at least one recorded incident.
Shoppers Drug Mart reported 1 incidents this year: 0 cyber attacks, 0 ransomware, 0 vulnerabilities, 1 data breaches, compared to industry peers with at least 1 incident.
SDM cyber incidents detection timeline including parent company and subsidiaries

Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.


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Somos Supermercados Peruanos S.A. (SPSA), la cadena más grande de supermercados en Perú, orgullosos de ser 100% capital peruano y pertenecer al Grupo Intercorp. Tenemos más de 400 tiendas a nivel nacional y 4 formatos: - PlazaVea, nuestra marca líder en recordación y participación de mercado. -

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Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Mar

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Woolworths offers a unique blend of food, fashion, beauty and homeware. Since 1931, we’ve found ways to do better, think bigger, inspire more, care more. As we continue to innovate and evolve, our commitment to quality will never change. Woolies Exceptional Quality™ is the driving force of every d

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With more than 40 years history, Grupo DIA is a Spanish multinational in the food, drugstore, beauty and health distribution sector. DIA arrived with the commitment to respond to the needs of all families, offering quality at the best price through a wide network of local shops. Since then, our eff
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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Shoppers Drug Mart is http://www.shoppersdrugmart.ca.
According to Rankiteo, Shoppers Drug Mart’s AI-generated cybersecurity score is 673, reflecting their Weak security posture.
According to Rankiteo, Shoppers Drug Mart currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Shoppers Drug Mart has been affected by a supply chain cyber incident involving Oracle, with the incident ID NO-SHOPRELOB1773534483.
According to Rankiteo, Shoppers Drug Mart is not certified under SOC 2 Type 1.
According to Rankiteo, Shoppers Drug Mart does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Shoppers Drug Mart is not listed as GDPR compliant.
According to Rankiteo, Shoppers Drug Mart does not currently maintain PCI DSS compliance.
According to Rankiteo, Shoppers Drug Mart is not compliant with HIPAA regulations.
According to Rankiteo,Shoppers Drug Mart is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Shoppers Drug Mart operates primarily in the Retail industry.
Shoppers Drug Mart employs approximately 31,984 people worldwide.
Shoppers Drug Mart presently has no subsidiaries across any sectors.
Shoppers Drug Mart’s official LinkedIn profile has approximately 211,309 followers.
Shoppers Drug Mart is classified under the NAICS code 43, which corresponds to Retail Trade.
No, Shoppers Drug Mart does not have a profile on Crunchbase.
Yes, Shoppers Drug Mart maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/shoppers-drug-mart.
As of April 02, 2026, Rankiteo reports that Shoppers Drug Mart has experienced 2 cybersecurity incidents.
Shoppers Drug Mart has an estimated 15,730 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Breach.
Detection and Response: The company detects and responds to cybersecurity incidents through an communication strategy with press release downplaying the breach and denying financial data compromise..
Title: Loblaw Investigates Data Breach Following Suspicious Activity
Description: Loblaw Companies Limited, one of Canada’s largest grocery and pharmacy retailers, is investigating a potential data breach after detecting suspicious activity within its systems. The company confirmed the incident but has not disclosed specific details about the nature of the breach, the number of affected customers, or whether personal or financial data was compromised.
Type: Data Breach
Title: Alleged Massive Data Breach at Loblaw
Description: A threat actor operating under the handle 'igotafeeling' on the DarkWeb Informer forum has claimed to have breached Loblaw, Canada’s largest food and pharmacy retailer. The actor alleges possession of over 1.8 billion records, including customer data, pharmacy records, payment details, and source code. Loblaw has labeled the incident a 'low-level data breach' and denied evidence of financial or credit card data compromise.
Date Publicly Disclosed: 2024-03-12
Type: Data Breach
Threat Actor: igotafeeling
Motivation: Extortion (response demanded by March 19)
Common Attack Types: The most common types of attacks the company has faced is Breach.

Data Compromised: Over 1.8 billion records allegedly exposed
Systems Affected: SalesforceShoppers Drug Mart systemsGitLab projectsOracle identity systemsE-commerce platforms
Brand Reputation Impact: Potential significant impact if claims are verified
Identity Theft Risk: High (health card numbers, prescription IDs, PII)
Payment Information Risk: High (full credit card numbers with expiry dates)
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personal Data, Financial Data, , Customer Records (Names, Emails, Phone Numbers, Addresses, Loyalty Ids), Health Card Numbers, Pharmacy Fill Requests (Prescription Numbers, Patient Ids), Payment Details (Full Credit Card Numbers With Expiry Dates, Bins, Last-Four Digits), Source Code (Gitlab Projects), Mfa Device Details And Credentials (Oracle Identity Records), Marketing And Email Records and .

Entity Name: Loblaw Companies Limited
Entity Type: Retailer
Industry: Grocery and Pharmacy
Location: Canada
Size: Large

Entity Name: Loblaw Companies Limited
Entity Type: Retailer / Pharmacy
Industry: Retail, Grocery, Pharmacy, Loyalty Programs
Location: Canada
Size: Large (Canada’s largest food and pharmacy retailer)
Customers Affected: Potentially millions (PC Optimum, Shoppers Drug Mart, prescription users)

Communication Strategy: Press release downplaying the breach and denying financial data compromise

Type of Data Compromised: Personal data, Financial data

Type of Data Compromised: Customer records (names, emails, phone numbers, addresses, loyalty ids), Health card numbers, Pharmacy fill requests (prescription numbers, patient ids), Payment details (full credit card numbers with expiry dates, bins, last-four digits), Source code (gitlab projects), Mfa device details and credentials (oracle identity records), Marketing and email records
Number of Records Exposed: 1.8 billion (alleged)
Sensitivity of Data: High (PII, financial data, health information, source code)
Data Exfiltration: Alleged (data sold on dark web if claims are true)
Personally Identifiable Information: Yes (names, emails, phone numbers, addresses, health card numbers, prescription IDs)

Data Exfiltration: Alleged

Source: Cyber Incident Description

Source: DarkWeb Informer forum (threat actor 'igotafeeling')

Source: Loblaw Press Release (March 12)
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Cyber Incident Description, and Source: DarkWeb Informer forum (threat actor 'igotafeeling'), and Source: Loblaw Press Release (March 12).

Investigation Status: Ongoing

Investigation Status: Unverified (allegations under scrutiny)
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Press release downplaying the breach and denying financial data compromise.

Customer Advisories: Loblaw customers with PC Optimum accounts, Shoppers Drug Mart loyalty cards, or prescription histories advised to monitor for potential fraud
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Loblaw customers with PC Optimum accounts, Shoppers Drug Mart loyalty cards and or prescription histories advised to monitor for potential fraud.
Last Attacking Group: The attacking group in the last incident was an igotafeeling.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2024-03-12.
Most Significant Data Compromised: The most significant data compromised in an incident was Over 1.8 billion records allegedly exposed.
Most Significant System Affected: The most significant system affected in an incident was SalesforceShoppers Drug Mart systemsGitLab projectsOracle identity systemsE-commerce platforms.
Most Sensitive Data Compromised: The most sensitive data compromised in a breach was Over 1.8 billion records allegedly exposed.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 1.8B.
Most Recent Source: The most recent source of information about an incident are Loblaw Press Release (March 12), DarkWeb Informer forum (threat actor 'igotafeeling') and Cyber Incident Description.
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.
Most Recent Customer Advisory: The most recent customer advisory issued were an Loblaw customers with PC Optimum accounts, Shoppers Drug Mart loyalty cards and or prescription histories advised to monitor for potential fraud.
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A vulnerability was found in Nothings stb up to 1.26. Impacted is the function stbtt_InitFont_internal in the library stb_truetype.h of the component TTF File Handler. Performing a manipulation results in out-of-bounds read. Remote exploitation of the attack is possible. The exploit has been made public and could be used. The vendor was contacted early about this disclosure but did not respond in any way.
V-SFT versions 6.2.10.0 and prior contain an out-of-bounds read in VS6ComFile!get_macro_mem_COM. Opening a crafted V7 file may lead to information disclosure from the affected product.
V-SFT versions 6.2.10.0 and prior contain a stack-based buffer overflow in VS6ComFile!CSaveData::_conv_AnimationItem. Opening a crafted V7 file may lead to arbitrary code execution on the affected product.
V-SFT versions 6.2.10.0 and prior contain an out-of-bounds read vulnerability in VS6MemInIF!set_temp_type_default. Opening a crafted V7 file may lead to information disclosure from the affected product.
V-SFT versions 6.2.10.0 and prior contain an out-of-bounds read vulnerability in VS6ComFile!load_link_inf. Opening a crafted V7 file may lead to information disclosure from the affected product.

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