PhonePe Company Cyber Security Posture

phonepe.com

PhonePe Group is Indiaโ€™s leading fintech company, proudly recognized as Indiaโ€™s #1 Trusted Digital Payments* Brand for three consecutive years. Our flagship product, the PhonePe app was launched in August 2016, has rapidly become the preferred consumer payments app in India. In just eight years, PhonePe has gained over 57 crore + registered users and established a digital payments acceptance network of over 4 crore+ merchants spread across Tier 2,3 cites and beyond, covering 99% of the postal codes in the country. Building on our leadership in digital payments, PhonePe Group has expanded into financial servicesโ€”including insurance, lending, and wealth managementโ€”along with new consumer tech ventures such as Pincode, a hyperlocal ecommerce platform, Indus App Store - Indiaโ€™s first localized app store, and Share.Market- A wealth and investment platform (app & website), catering to investors and traders needs. Headquartered in India, PhonePe Group aligns its diverse portfolio of businesses with our vision We're committed to empowering every Indian by unlocking the flow of money and providing equal access to easy & secure payments and financial services.

PhonePe Company Details

Linkedin ID:

phonepe-internet

Employees number:

15345 employees

Number of followers:

1180918.0

NAICS:

511

Industry Type:

Software Development

Homepage:

phonepe.com

IP Addresses:

Scan still pending

Company ID:

PHO_7316896

Scan Status:

In-progress

AI scorePhonePe Risk Score (AI oriented)

Between 900 and 1000

This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.

globalscorePhonePe Global Score
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Ailogo

PhonePe Company Scoring based on AI Models

Model NameDateDescriptionCurrent Score DifferenceScore
AVERAGE-Industry03-12-2025

This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers.

N/A

Between 900 and 1000

PhonePe Company Cyber Security News & History

Past Incidents
0
Attack Types
0
EntityTypeSeverityImpactSeenUrl IDDetailsView

PhonePe Company Subsidiaries

SubsidiaryImage

PhonePe Group is Indiaโ€™s leading fintech company, proudly recognized as Indiaโ€™s #1 Trusted Digital Payments* Brand for three consecutive years. Our flagship product, the PhonePe app was launched in August 2016, has rapidly become the preferred consumer payments app in India. In just eight years, PhonePe has gained over 57 crore + registered users and established a digital payments acceptance network of over 4 crore+ merchants spread across Tier 2,3 cites and beyond, covering 99% of the postal codes in the country. Building on our leadership in digital payments, PhonePe Group has expanded into financial servicesโ€”including insurance, lending, and wealth managementโ€”along with new consumer tech ventures such as Pincode, a hyperlocal ecommerce platform, Indus App Store - Indiaโ€™s first localized app store, and Share.Market- A wealth and investment platform (app & website), catering to investors and traders needs. Headquartered in India, PhonePe Group aligns its diverse portfolio of businesses with our vision We're committed to empowering every Indian by unlocking the flow of money and providing equal access to easy & secure payments and financial services.

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PhonePe Cyber Security News

2025-05-12T07:00:00.000Z
PhonePe suffers UPI outage after conducting disaster recovery drills

PhonePe experienced a temporary UPI outage following disaster recovery drills amid heightened cybersecurity measures due to theย ...

2025-05-13T07:00:00.000Z
PhonePe UPI payments disrupted following heightened cybersecurity drills

PhonePe UPI payments disrupted following heightened cybersecurity drills ยท Peak traffic on Monday evening exposed a network capacity shortfallย ...

2025-05-12T07:00:00.000Z
PhonePe Usersโ€™ Suffer UPI Outage During Disaster Recovery Drill; Hereโ€™s What Happened

PhonePe witnessed an outage in processing Unified Payments Interface (UPI) transactions on May 12. The fintech giant suffered an outage becauseย ...

2025-05-12T07:00:00.000Z
PhonePe Faces Outage Due To Technical Glitch

The country's biggest fintech firm PhonePe reported a technical glitch in its system that led to the failure of transactions on its platform.

2025-05-13T07:00:00.000Z
Phonepe Faces UPI Outages After Disaster Recovery Drill Overloads New Data Centre

Phonepe, India's digital payment platform, faced a significant UPI outage on Monday around 7:30 PM, due to a network capacity shortfall atย ...

2025-05-13T07:00:00.000Z
PhonePe users report payment issues: Here's what the company co-founder has to say

PhonePe experienced a technical disruption on Monday, causing widespread transaction failures. A network capacity shortfall during peak traffic,ย ...

2025-05-13T07:00:00.000Z
PhonePe suffers technical disruption on Monday, impacting several transactions

UPI player PhonePe on Monday evening experienced a technical disruption that resulted in several transaction failures.

2025-05-13T07:00:00.000Z
PhonePe, Paytm, Google Pay Affected by Major UPI Outage

On Monday evening, digital payments across India were hit as UPI users on Google Pay, PhonePe, and Paytm reported payment failures.

2025-05-13T07:00:00.000Z
PhonePe UPI payments disrupted as new data centre fails to handle rush

Digital payments major PhonePe reported a disruption in its services on Monday around 7.30 pm after a new data centre faced a shortfall inย ...

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faq

Frequently Asked Questions (FAQ) on Cybersecurity Incidents

PhonePe CyberSecurity History Information

Total Incidents: According to Rankiteo, PhonePe has faced 0 incidents in the past.

Incident Types: As of the current reporting period, PhonePe has not encountered any cybersecurity incidents.

Total Financial Loss: The total financial loss from these incidents is estimated to be {total_financial_loss}.

Cybersecurity Posture: The company's overall cybersecurity posture is described as PhonePe Group is Indiaโ€™s leading fintech company, proudly recognized as Indiaโ€™s #1 Trusted Digital Payments* Brand for three consecutive years. Our flagship product, the PhonePe app was launched in August 2016, has rapidly become the preferred consumer payments app in India. In just eight years, PhonePe has gained over 57 crore + registered users and established a digital payments acceptance network of over 4 crore+ merchants spread across Tier 2,3 cites and beyond, covering 99% of the postal codes in the country. Building on our leadership in digital payments, PhonePe Group has expanded into financial servicesโ€”including insurance, lending, and wealth managementโ€”along with new consumer tech ventures such as Pincode, a hyperlocal ecommerce platform, Indus App Store - Indiaโ€™s first localized app store, and Share.Market- A wealth and investment platform (app & website), catering to investors and traders needs. Headquartered in India, PhonePe Group aligns its diverse portfolio of businesses with our vision We're committed to empowering every Indian by unlocking the flow of money and providing equal access to easy & secure payments and financial services..

Detection and Response: The company detects and responds to cybersecurity incidents through {description_of_detection_and_response_process}.

Incident Details

Incident 1: Ransomware Attack

Title: {Incident_Title}

Description: {Brief_description_of_the_incident}

Date Detected: {Detection_Date}

Date Publicly Disclosed: {Disclosure_Date}

Date Resolved: {Resolution_Date}

Type: {Type_of_Attack}

Attack Vector: {Attack_Vector}

Vulnerability Exploited: {Vulnerability}

Threat Actor: {Threat_Actor}

Motivation: {Motivation}

Incident 2: Data Breach

Title: {Incident_Title}

Description: {Brief_description_of_the_incident}

Date Detected: {Detection_Date}

Date Publicly Disclosed: {Disclosure_Date}

Date Resolved: {Resolution_Date}

Type: {Type_of_Attack}

Attack Vector: {Attack_Vector}

Vulnerability Exploited: {Vulnerability}

Threat Actor: {Threat_Actor}

Motivation: {Motivation}

Common Attack Types: As of now, the company has not encountered any reported incidents involving common cyberattacks.

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through {description_of_identification_process}.

Impact of the Incidents

Incident 1: Ransomware Attack

Financial Loss: {Financial_Loss}

Data Compromised: {Data_Compromised}

Systems Affected: {Systems_Affected}

Downtime: {Downtime}

Operational Impact: {Operational_Impact}

Conversion Rate Impact: {Conversion_Rate_Impact}

Revenue Loss: {Revenue_Loss}

Customer Complaints: {Customer_Complaints}

Brand Reputation Impact: {Brand_Reputation_Impact}

Legal Liabilities: {Legal_Liabilities}

Identity Theft Risk: {Identity_Theft_Risk}

Payment Information Risk: {Payment_Information_Risk}

Incident 2: Data Breach

Financial Loss: {Financial_Loss}

Data Compromised: {Data_Compromised}

Systems Affected: {Systems_Affected}

Downtime: {Downtime}

Operational Impact: {Operational_Impact}

Conversion Rate Impact: {Conversion_Rate_Impact}

Revenue Loss: {Revenue_Loss}

Customer Complaints: {Customer_Complaints}

Brand Reputation Impact: {Brand_Reputation_Impact}

Legal Liabilities: {Legal_Liabilities}

Identity Theft Risk: {Identity_Theft_Risk}

Payment Information Risk: {Payment_Information_Risk}

Average Financial Loss: The average financial loss per incident is {average_financial_loss}.

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are {list_of_commonly_compromised_data_types}.

Incident 1: Ransomware Attack

Entity Name: {Entity_Name}

Entity Type: {Entity_Type}

Industry: {Industry}

Location: {Location}

Size: {Size}

Customers Affected: {Customers_Affected}

Incident 2: Data Breach

Entity Name: {Entity_Name}

Entity Type: {Entity_Type}

Industry: {Industry}

Location: {Location}

Size: {Size}

Customers Affected: {Customers_Affected}

Response to the Incidents

Incident 1: Ransomware Attack

Incident Response Plan Activated: {Yes/No}

Third Party Assistance: {Yes/No}

Law Enforcement Notified: {Yes/No}

Containment Measures: {Containment_Measures}

Remediation Measures: {Remediation_Measures}

Recovery Measures: {Recovery_Measures}

Communication Strategy: {Communication_Strategy}

Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}

On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}

Network Segmentation: {Network_Segmentation}

Enhanced Monitoring: {Enhanced_Monitoring}

Incident 2: Data Breach

Incident Response Plan Activated: {Yes/No}

Third Party Assistance: {Yes/No}

Law Enforcement Notified: {Yes/No}

Containment Measures: {Containment_Measures}

Remediation Measures: {Remediation_Measures}

Recovery Measures: {Recovery_Measures}

Communication Strategy: {Communication_Strategy}

Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}

On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}

Network Segmentation: {Network_Segmentation}

Enhanced Monitoring: {Enhanced_Monitoring}

Incident Response Plan: The company's incident response plan is described as {description_of_incident_response_plan}.

Third-Party Assistance: The company involves third-party assistance in incident response through {description_of_third_party_involvement}.

Data Breach Information

Incident 2: Data Breach

Type of Data Compromised: {Type_of_Data}

Number of Records Exposed: {Number_of_Records}

Sensitivity of Data: {Sensitivity_of_Data}

Data Exfiltration: {Yes/No}

Data Encryption: {Yes/No}

File Types Exposed: {File_Types}

Personally Identifiable Information: {Yes/No}

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: {description_of_prevention_measures}.

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through {description_of_handling_process}.

Ransomware Information

Incident 1: Ransomware Attack

Ransom Demanded: {Ransom_Amount}

Ransom Paid: {Ransom_Paid}

Ransomware Strain: {Ransomware_Strain}

Data Encryption: {Yes/No}

Data Exfiltration: {Yes/No}

Ransom Payment Policy: The company's policy on paying ransoms in ransomware incidents is described as {description_of_ransom_payment_policy}.

Data Recovery from Ransomware: The company recovers data encrypted by ransomware through {description_of_data_recovery_process}.

Regulatory Compliance

Ransomware Logo

Incident 1: Ransomware Attack

Regulations Violated: {Regulations_Violated}

Fines Imposed: {Fines_Imposed}

Legal Actions: {Legal_Actions}

Regulatory Notifications: {Regulatory_Notifications}

Data Breach Logo

Incident 2: Data Breach

Regulations Violated: {Regulations_Violated}

Fines Imposed: {Fines_Imposed}

Legal Actions: {Legal_Actions}

Regulatory Notifications: {Regulatory_Notifications}

Regulatory Frameworks: The company complies with the following regulatory frameworks regarding cybersecurity: {list_of_regulatory_frameworks}.

Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through {description_of_compliance_measures}.

Lessons Learned and Recommendations

Incident 1: Ransomware Attack

Lessons Learned: {Lessons_Learned}

Incident 2: Data Breach

Lessons Learned: {Lessons_Learned}

Incident 1: Ransomware Attack

Recommendations: {Recommendations}

Incident 2: Data Breach

Recommendations: {Recommendations}

Key Lessons Learned: The key lessons learned from past incidents are {list_of_key_lessons_learned}.

Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: {list_of_implemented_recommendations}.

References

Incident 1: Ransomware Attack

Source: {Source}

URL: {URL}

Date Accessed: {Date_Accessed}

Incident 2: Data Breach

Source: {Source}

URL: {URL}

Date Accessed: {Date_Accessed}

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at {list_of_additional_resources}.

Investigation Status

Incident 1: Ransomware Attack

Investigation Status: {Investigation_Status}

Incident 2: Data Breach

Investigation Status: {Investigation_Status}

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through {description_of_communication_process}.

Stakeholder and Customer Advisories

Incident 1: Ransomware Attack

Stakeholder Advisories: {Stakeholder_Advisories}

Customer Advisories: {Customer_Advisories}


Incident 2: Data Breach

Stakeholder Advisories: {Stakeholder_Advisories}

Customer Advisories: {Customer_Advisories}

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: {description_of_advisories_provided}.

Initial Access Broker

Incident 1: Ransomware Attack

Entry Point: {Entry_Point}

Reconnaissance Period: {Reconnaissance_Period}

Backdoors Established: {Backdoors_Established}

High Value Targets: {High_Value_Targets}

Data Sold on Dark Web: {Yes/No}

Incident 2: Data Breach

Entry Point: {Entry_Point}

Reconnaissance Period: {Reconnaissance_Period}

Backdoors Established: {Backdoors_Established}

High Value Targets: {High_Value_Targets}

Data Sold on Dark Web: {Yes/No}

Monitoring and Mitigation of Initial Access Brokers: The company monitors and mitigates the activities of initial access brokers through {description_of_monitoring_and_mitigation_measures}.

Post-Incident Analysis

Incident 1: Ransomware Attack

Root Causes: {Root_Causes}

Corrective Actions: {Corrective_Actions}

Incident 2: Data Breach

Root Causes: {Root_Causes}

Corrective Actions: {Corrective_Actions}

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as {description_of_post_incident_analysis_process}.

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: {list_of_corrective_actions_taken}.

Additional Questions

General Information

Ransom Payment History: The company has {paid/not_paid} ransoms in the past.

Last Ransom Demanded: The amount of the last ransom demanded was {last_ransom_amount}.

Last Attacking Group: The attacking group in the last incident was {last_attacking_group}.

Incident Details

Most Recent Incident Detected: The most recent incident detected was on {most_recent_incident_detected_date}.

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on {most_recent_incident_publicly_disclosed_date}.

Most Recent Incident Resolved: The most recent incident resolved was on {most_recent_incident_resolved_date}.

Impact of the Incidents

Highest Financial Loss: The highest financial loss from an incident was {highest_financial_loss}.

Most Significant Data Compromised: The most significant data compromised in an incident was {most_significant_data_compromised}.

Most Significant System Affected: The most significant system affected in an incident was {most_significant_system_affected}.

Response to the Incidents

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was {third_party_assistance_in_most_recent_incident}.

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were {containment_measures_in_most_recent_incident}.

Data Breach Information

Most Sensitive Data Compromised: The most sensitive data compromised in a breach was {most_sensitive_data_compromised}.

Number of Records Exposed: The number of records exposed in the most significant breach was {number_of_records_exposed}.

Ransomware Information

Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was {highest_ransom_demanded}.

Highest Ransom Paid: The highest ransom paid in a ransomware incident was {highest_ransom_paid}.

Regulatory Compliance

Highest Fine Imposed: The highest fine imposed for a regulatory violation was {highest_fine_imposed}.

Most Significant Legal Action: The most significant legal action taken for a regulatory violation was {most_significant_legal_action}.

Lessons Learned and Recommendations

Most Significant Lesson Learned: The most significant lesson learned from past incidents was {most_significant_lesson_learned}.

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was {most_significant_recommendation_implemented}.

References

Most Recent Source: The most recent source of information about an incident is {most_recent_source}.

Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is {most_recent_url}.

Investigation Status

Current Status of Most Recent Investigation: The current status of the most recent investigation is {current_status_of_most_recent_investigation}.

Stakeholder and Customer Advisories

Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was {most_recent_stakeholder_advisory}.

Most Recent Customer Advisory: The most recent customer advisory issued was {most_recent_customer_advisory}.

Initial Access Broker

Most Recent Entry Point: The most recent entry point used by an initial access broker was {most_recent_entry_point}.

Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was {most_recent_reconnaissance_period}.

Post-Incident Analysis

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was {most_significant_root_cause}.

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was {most_significant_corrective_action}.

What Do We Measure?

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Incident
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Finding
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Grade
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Digital Assets

Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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