Company Details
panera-bread
42,855
207,587
7225
panerabread.com
0
PAN_3523675
In-progress


Panera Bread Vendor Cyber Rating & Cyber Score
panerabread.comOur first bakery-cafe opened in 1987, founded with a secret sourdough starter and the belief that the best part of bread is sharing it. That vision led to the invention of the Fast Casual category with Panera at the forefront, centered around our delicious menu of chef-curated recipes that are crafted with care by our team members. We make food that we are proud to serve our own families, from crave-worthy soups, salads and sandwiches to mac & cheese and sweets. Each recipe is filled with ingredients we feel good about and none of those we don't because we are committed to serving our guests food that feels good in the moment and long after. While our company is now more than 2,200 bakery-cafes strong, our values and belief in the lasting power of a great meal remain as strong as ever. Nothing beats breaking bread together. We believe in serving delicious, freshly prepared food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We’re also focused on improving quality and convenience. With investments in technology and operations, we offer omni-channel access to your Panera favorites – like mobile ordering, catering, and Rapid Pick-Up® for to-go orders, Curbside pick-up and delivery – all designed to make things easier for our guests. Today, Panera operates as both Panera Bread® or Saint Louis Bread Co St. Louis Bread Company in 48 states, the District of Columbia and Canada. To find a location in your area, click here. Panera Bread is privately held by JAB Holding Company. Panera Bread is part of Panera Brands, one of the largest fast casual restaurant platforms in the U.S., comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.
Company Details
panera-bread
42,855
207,587
7225
panerabread.com
0
PAN_3523675
In-progress
Between 550 and 599

Panera Bread Global Score (TPRM)XXXX

Description: Cyberattacks Target Bumble, Match, Panera Bread, and CrunchBase Several high-profile companies including dating platforms Bumble and Match, food chain Panera Bread, and corporate data provider CrunchBase were hit by cyberattacks, according to a Bloomberg News report on Wednesday. The incidents, confirmed by company spokespersons, varied in scope and impact. Bumble stated that the intruders did not access its member database, accounts, direct messages, or profiles. Similarly, Match Group, parent company of Tinder, reported that a limited amount of user data was affected, though login credentials, financial information, and private communications remained secure. CrunchBase disclosed that documents on its corporate network were compromised but contained the breach. Panera Bread confirmed an incident involving contact information and notified authorities. The attacks highlight ongoing cybersecurity risks across industries, with companies emphasizing containment efforts and minimal exposure of sensitive data. No further details on the attackers or their motives were provided.
Description: ShinyHunters Claims Data Breaches at Panera Bread, CarMax, Edmunds, and More The extortion group ShinyHunters has alleged large-scale data theft from multiple organizations, including Panera Bread, CarMax, and Edmunds, as part of a broader campaign targeting corporate credentials. According to claims reviewed by *The Register* and shared on the dark web, the group exfiltrated over 14 million records from Panera Bread including names, email addresses, phone numbers, and account details totaling 760 MB of compressed data. CarMax and Edmunds were also reportedly breached, with 500,000+ records (1.7 GB) and "millions" of records (12 GB), respectively, containing similar personally identifiable information (PII). ShinyHunters stated it accessed Panera’s systems via a Microsoft Entra single-sign-on (SSO) code, while the CarMax and Edmunds breaches stemmed from earlier, unrelated intrusions. The group’s claims align with previous activity by Scattered Lapsus$ Hunters, a linked threat actor that posted CarMax data on a now-defunct leak site last fall, citing compromises in Salesforce environments. The campaign extends beyond these three companies. Last week, ShinyHunters added Crunchbase, SoundCloud, and Betterment to its list of victims, claiming over 50 million records stolen in total. Access to Crunchbase and Betterment was reportedly gained through voice-phishing attacks targeting Okta SSO credentials, a tactic Okta warned about in recent advisories. Betterment confirmed an unauthorized intrusion on January 9, where attackers used social engineering to access third-party marketing platforms and send fraudulent crypto-related messages to customers. Security researchers have observed the group’s expanding operations. Silent Push reported that ShinyHunters’ latest credential-stealing campaign targeted around 100 organizations in the past 30 days, though it remains unconfirmed how many attacks succeeded. Meanwhile, Mandiant is tracking a "new, ongoing ShinyHunters-branded campaign" leveraging voice-phishing to harvest SSO credentials. None of the named companies Panera Bread, CarMax, Edmunds, Crunchbase, or Betterment have publicly responded to the claims. Microsoft and Google stated they had no indication their products were directly affected by the phishing campaign. The incidents underscore the growing threat of social engineering attacks bypassing multi-factor authentication (MFA) to compromise corporate systems.
Description: Panera Bread suffered a major data breach exposing sensitive customer information, including Social Security numbers, addresses, birth dates, and passcodes, from 73 million accounts (current and former customers). The breach occurred in two phases: March 30, 2024, and July 12, 2024, with hackers downloading data from a third-party cloud platform and leaking it on the dark web. The incident led to consolidated state and federal lawsuits, alleging negligence in cybersecurity measures. Customers faced risks of identity theft, fraud, and financial losses, with compensation claims categorized into tiers: up to $500 for ordinary losses (e.g., credit monitoring), $2,500 for time spent resolving issues, and $6,500 for documented extraordinary losses. The breach severely damaged customer trust and exposed the company to legal and reputational consequences.
Description: The Washington State Office of the Attorney General reported that Panera, LLC experienced a cybersecurity incident on March 23, 2024, affecting approximately 811 Washington residents. The breach, identified as a ransomware attack, involved unauthorized access to files that included names and Social Security numbers.
Description: Panerabread.com, the Web site for the American chain of bakery-cafe fast casual restaurants suffered a data breach incident. the breach compromised information including names, email and physical addresses, birthdays and the last four digits of the customer’s credit card number. The data was left exposed for at least eight months before it was yanked offline.


Panera Bread has 100.0% more incidents than the average of same-industry companies with at least one recorded incident.
Panera Bread has 70.94% more incidents than the average of all companies with at least one recorded incident.
Panera Bread reported 2 incidents this year: 0 cyber attacks, 0 ransomware, 0 vulnerabilities, 2 data breaches, compared to industry peers with at least 1 incident.
Panera Bread cyber incidents detection timeline including parent company and subsidiaries

Our first bakery-cafe opened in 1987, founded with a secret sourdough starter and the belief that the best part of bread is sharing it. That vision led to the invention of the Fast Casual category with Panera at the forefront, centered around our delicious menu of chef-curated recipes that are crafted with care by our team members. We make food that we are proud to serve our own families, from crave-worthy soups, salads and sandwiches to mac & cheese and sweets. Each recipe is filled with ingredients we feel good about and none of those we don't because we are committed to serving our guests food that feels good in the moment and long after. While our company is now more than 2,200 bakery-cafes strong, our values and belief in the lasting power of a great meal remain as strong as ever. Nothing beats breaking bread together. We believe in serving delicious, freshly prepared food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We’re also focused on improving quality and convenience. With investments in technology and operations, we offer omni-channel access to your Panera favorites – like mobile ordering, catering, and Rapid Pick-Up® for to-go orders, Curbside pick-up and delivery – all designed to make things easier for our guests. Today, Panera operates as both Panera Bread® or Saint Louis Bread Co St. Louis Bread Company in 48 states, the District of Columbia and Canada. To find a location in your area, click here. Panera Bread is privately held by JAB Holding Company. Panera Bread is part of Panera Brands, one of the largest fast casual restaurant platforms in the U.S., comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.

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Recently, the hacking group ShinyHunters stole personal information from 5 million customers of Panera Bread. Were you one of them?
Online car marketplace CarGurus is allegedly the latest company to fall prey to ShinyHunters' vishing attacks.
Customers seeking class-action status argue in court that the fast-casual chain failed to protect their personal information, even after.
Two class action lawsuits have been filed against Panera Bread, alleging the company failed to properly secure customer data during a...
Panera Bread data breach affects 5.1 million customers after ShinyHunters claims it stole customer records including names and email...
Panera Bread confirms a data breach affecting 5.1 million people after stolen customer contact data was leaked online by hackers.
The ShinyHunters extortion group has leaked 14 million records allegedly stolen from US bakery-cafe chain Panera Bread.
ShinyHunters breached Panera Bread, stealing 14 million records of customer data; Actual impact closer to 5.1 million users,...
The ShinyHunters extortion gang claimed to have stolen data from over 14 million Panera Bread user accounts in late January.

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Panera Bread is https://www.panerabread.com/en-us/home.html.
According to Rankiteo, Panera Bread’s AI-generated cybersecurity score is 559, reflecting their Very Poor security posture.
According to Rankiteo, Panera Bread currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Panera Bread has been affected by multiple supply chain cyber incidents. The affected supply chain sources and their corresponding incident IDs are:
According to Rankiteo, Panera Bread is not certified under SOC 2 Type 1.
According to Rankiteo, Panera Bread does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Panera Bread is not listed as GDPR compliant.
According to Rankiteo, Panera Bread does not currently maintain PCI DSS compliance.
According to Rankiteo, Panera Bread is not compliant with HIPAA regulations.
According to Rankiteo,Panera Bread is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Panera Bread operates primarily in the Restaurants industry.
Panera Bread employs approximately 42,855 people worldwide.
Panera Bread presently has no subsidiaries across any sectors.
Panera Bread’s official LinkedIn profile has approximately 207,587 followers.
Panera Bread is classified under the NAICS code 7225, which corresponds to Restaurants and Other Eating Places.
Yes, Panera Bread has an official profile on Crunchbase, which can be accessed here: https://www.crunchbase.com/organization/panera-bread.
Yes, Panera Bread maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/panera-bread.
As of April 02, 2026, Rankiteo reports that Panera Bread has experienced 5 cybersecurity incidents.
Panera Bread has an estimated 4,932 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Breach and Ransomware.
Detection and Response: The company detects and responds to cybersecurity incidents through an communication strategy with customer notifications via settlement administrators, communication strategy with public disclosure of breach details, communication strategy with settlement website for claims, and law enforcement notified with panera bread notified authorities, and containment measures with contained the breach (crunchbase)..
Title: Panerabread.com Data Breach
Description: Panerabread.com, the Web site for the American chain of bakery-cafe fast casual restaurants suffered a data breach incident. The breach compromised information including names, email and physical addresses, birthdays and the last four digits of the customer’s credit card number. The data was left exposed for at least eight months before it was yanked offline.
Type: Data Breach
Title: Panera, LLC Ransomware Attack
Description: The Washington State Office of the Attorney General reported that Panera, LLC experienced a cybersecurity incident on March 23, 2024, affecting approximately 811 Washington residents. The breach, identified as a ransomware attack, involved unauthorized access to files that included names and Social Security numbers.
Date Detected: 2024-03-23
Type: Ransomware Attack
Title: Panera Bread Data Breach (2024)
Description: A major data breach at Panera Bread exposed sensitive customer information, including addresses, Social Security numbers, birth dates, and passcodes, affecting approximately 73 million accounts. The compromised data was found on a dark web dataset, leading to consolidated state and federal lawsuits. Two incidents were reported: one on March 30, 2024, and another on July 12, 2024, involving a third-party cloud platform. A class action lawsuit settlement offers compensation to affected customers, with claims due by November 11, 2025.
Date Detected: 2024-03-30
Date Publicly Disclosed: 2024-03-302024-07-12
Type: Data Breach
Attack Vector: Unauthorized access to customer databaseThird-party cloud platform compromise
Vulnerability Exploited: Inadequate cybersecurity measures (alleged)
Motivation: Likely financial (data sold on dark web)
Title: ShinyHunters Claims Data Breaches at Panera Bread, CarMax, Edmunds, and More
Description: The extortion group ShinyHunters has alleged large-scale data theft from multiple organizations, including Panera Bread, CarMax, and Edmunds, as part of a broader campaign targeting corporate credentials. The group exfiltrated over 14 million records from Panera Bread, 500,000+ records from CarMax, and millions of records from Edmunds, containing personally identifiable information (PII). The breaches were reportedly achieved via Microsoft Entra SSO code exploitation, earlier intrusions, and voice-phishing attacks targeting Okta SSO credentials.
Type: Data Breach
Attack Vector: Phishing (Voice-Phishing)Exploitation of SSO VulnerabilitiesSocial Engineering
Vulnerability Exploited: Microsoft Entra SSO CodeOkta SSO CredentialsSalesforce Environments
Threat Actor: ShinyHunters (linked to Scattered Lapsus$ Hunters)
Motivation: Extortion, Data Theft for Sale on Dark Web
Title: Cyberattacks Target Bumble, Match, Panera Bread, and CrunchBase
Description: Several high-profile companies including dating platforms Bumble and Match, food chain Panera Bread, and corporate data provider CrunchBase were hit by cyberattacks. The incidents varied in scope and impact, with companies emphasizing containment efforts and minimal exposure of sensitive data.
Type: data_breach
Common Attack Types: The most common types of attacks the company has faced is Breach.
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Microsoft Entra SSO CodeOkta SSO CredentialsVoice-Phishing.

Data Compromised: Names, Email addresses, Physical addresses, Birthdays, Last four digits of credit card numbers

Data Compromised: Names, Social security numbers

Data Compromised: Addresses, Social security numbers, Birth dates, Passcodes, Customer account details
Systems Affected: Customer databaseThird-party cloud platform
Customer Complaints: Multiple (led to class action lawsuit)
Brand Reputation Impact: Significant (lawsuits, settlement, public disclosure)
Legal Liabilities: Class action lawsuitConsolidated state and federal lawsuitsSettlement payments (up to $6,500 per claimant)
Identity Theft Risk: High (SSNs, birth dates, and passcodes exposed)

Data Compromised: Personally Identifiable Information (PII), Account Details, Customer Records
Systems Affected: Microsoft Entra SSOOkta SSOSalesforce EnvironmentsThird-Party Marketing Platforms
Operational Impact: Unauthorized Access to Corporate Systems, Fraudulent Customer Communications
Brand Reputation Impact: Potential Damage Due to Data Exposure and Fraudulent Activities
Identity Theft Risk: High (Exposure of Names, Email Addresses, Phone Numbers, Account Details)

Data Compromised: varied
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Names, Email Addresses, Physical Addresses, Birthdays, Last Four Digits Of Credit Card Numbers, , Names, Social Security Numbers, , Personally Identifiable Information (Pii), Sensitive Authentication Data, , Names, Email Addresses, Phone Numbers, Account Details, , User Data (Match Group), Contact Information (Panera Bread), Corporate Documents (Crunchbase) and .

Entity Name: Panera Bread
Entity Type: Company
Industry: Food and Beverage
Location: United States

Entity Name: Panera, LLC
Entity Type: Company
Industry: Food and Beverage
Location: Washington
Customers Affected: 811

Entity Name: Panera Bread
Entity Type: Bakery-cafe chain
Industry: Food and Beverage / Retail
Location: United States (nationwide)
Size: Large (millions of customers)
Customers Affected: 73,000,000 (estimated)

Entity Name: Panera Bread
Entity Type: Corporation
Industry: Food & Beverage
Customers Affected: 14 million records

Entity Name: CarMax
Entity Type: Corporation
Industry: Automotive
Customers Affected: 500,000+ records

Entity Name: Edmunds
Entity Type: Corporation
Industry: Automotive
Customers Affected: Millions of records

Entity Name: Crunchbase
Entity Type: Corporation
Industry: Technology (Business Information)

Entity Name: SoundCloud
Entity Type: Corporation
Industry: Technology (Music Streaming)

Entity Name: Betterment
Entity Type: Corporation
Industry: FinTech

Entity Name: Bumble
Entity Type: dating platform
Industry: Technology/Dating Services

Entity Name: Match Group
Entity Type: parent company of Tinder
Industry: Technology/Dating Services
Customers Affected: limited amount of user data

Entity Name: Panera Bread
Entity Type: food chain
Industry: Food & Beverage
Customers Affected: contact information

Entity Name: CrunchBase
Entity Type: corporate data provider
Industry: Technology/Data Services
Customers Affected: documents on corporate network

Communication Strategy: Customer notifications via settlement administratorsPublic disclosure of breach detailsSettlement website for claims

Law Enforcement Notified: Panera Bread notified authorities
Containment Measures: contained the breach (CrunchBase)

Type of Data Compromised: Names, Email addresses, Physical addresses, Birthdays, Last four digits of credit card numbers
Personally Identifiable Information: namesemail addressesphysical addressesbirthdays

Type of Data Compromised: Names, Social security numbers
Number of Records Exposed: 811
Sensitivity of Data: High

Type of Data Compromised: Personally identifiable information (pii), Sensitive authentication data
Number of Records Exposed: 73,000,000
Sensitivity of Data: High (SSNs, birth dates, passcodes)
Data Exfiltration: Confirmed (data found on dark web)
Personally Identifiable Information: NamesAddressesSocial Security numbersBirth datesPasscodes

Type of Data Compromised: Names, Email addresses, Phone numbers, Account details
Number of Records Exposed: 14 million (Panera Bread), 500,000+ (CarMax), Millions (Edmunds), 50+ million (Total Across All Victims)
Sensitivity of Data: High (PII, Account Credentials)

Type of Data Compromised: User data (match group), Contact information (panera bread), Corporate documents (crunchbase)
Personally Identifiable Information: contact information (Panera Bread)
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by contained the breach (crunchbase).

Data Exfiltration: True

Legal Actions: Class action lawsuit, State and federal lawsuits (consolidated),
Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through Class action lawsuit, State and federal lawsuits (consolidated), .

Source: Washington State Office of the Attorney General
Date Accessed: 2024-03-23

Source: Panera Bread Data Breach Settlement Website

Source: Class Action Lawsuit Filings (State and Federal)

Source: The Register

Source: Silent Push

Source: Mandiant

Source: Okta Advisories

Source: Bloomberg News
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Washington State Office of the Attorney GeneralDate Accessed: 2024-03-23, and Source: Panera Bread Data Breach Settlement Website, and Source: Class Action Lawsuit Filings (State and Federal), and Source: The Register, and Source: Silent Push, and Source: Mandiant, and Source: Okta Advisories, and Source: Bloomberg News.

Investigation Status: Ongoing (settlement pending Final Fairness Hearing on January 29, 2026)

Investigation Status: Ongoing
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Customer Notifications Via Settlement Administrators, Public Disclosure Of Breach Details and Settlement Website For Claims.

Stakeholder Advisories: Customers notified via settlement administrators; public deadlines communicated (claims due by November 11, 2025).
Customer Advisories: Eligible customers instructed to file claims by November 11, 2025, for compensation (up to $6,500 for extraordinary losses, $500 for ordinary losses).
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Customers notified via settlement administrators; public deadlines communicated (claims due by November 11, 2025)., Eligible customers instructed to file claims by November 11, 2025, for compensation (up to $6,500 for extraordinary losses and $500 for ordinary losses)..

High Value Targets: Customer database (PII and authentication data)
Data Sold on Dark Web: Customer database (PII and authentication data)

Entry Point: Microsoft Entra Sso Code, Okta Sso Credentials, Voice-Phishing,

Root Causes: Alleged failure to implement adequate cybersecurity measures

Root Causes: Exploitation Of Sso Vulnerabilities, Social Engineering (Voice-Phishing), Compromised Third-Party Platforms,
Last Attacking Group: The attacking group in the last incident was an ShinyHunters (linked to Scattered Lapsus$ Hunters).
Most Recent Incident Detected: The most recent incident detected was on 2024-03-23.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2024-03-30.
Most Significant Data Compromised: The most significant data compromised in an incident were names, email addresses, physical addresses, birthdays, last four digits of credit card numbers, , names, Social Security numbers, , Addresses, Social Security numbers, Birth dates, Passcodes, Customer account details, , Personally Identifiable Information (PII), Account Details, Customer Records and varied.
Most Significant System Affected: The most significant system affected in an incident was Customer databaseThird-party cloud platform and Microsoft Entra SSOOkta SSOSalesforce EnvironmentsThird-Party Marketing Platforms.
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was contained the breach (CrunchBase).
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Customer account details, Personally Identifiable Information (PII), Account Details, Customer Records, Passcodes, Addresses, varied, names, last four digits of credit card numbers, email addresses, Social Security numbers, Birth dates, physical addresses and birthdays.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 87.5M.
Most Significant Legal Action: The most significant legal action taken for a regulatory violation was Class action lawsuit, State and federal lawsuits (consolidated), .
Most Recent Source: The most recent source of information about an incident are Washington State Office of the Attorney General, Okta Advisories, Silent Push, Panera Bread Data Breach Settlement Website, Class Action Lawsuit Filings (State and Federal), Bloomberg News, Mandiant and The Register.
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing (settlement pending Final Fairness Hearing on January 29, 2026).
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Customers notified via settlement administrators; public deadlines communicated (claims due by November 11, 2025)., .
Most Recent Customer Advisory: The most recent customer advisory issued were an Eligible customers instructed to file claims by November 11, 2025, for compensation (up to $6,500 for extraordinary losses and $500 for ordinary losses).
Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Alleged failure to implement adequate cybersecurity measures, Exploitation of SSO VulnerabilitiesSocial Engineering (Voice-Phishing)Compromised Third-Party Platforms.
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A vulnerability was found in Nothings stb up to 1.26. Impacted is the function stbtt_InitFont_internal in the library stb_truetype.h of the component TTF File Handler. Performing a manipulation results in out-of-bounds read. Remote exploitation of the attack is possible. The exploit has been made public and could be used. The vendor was contacted early about this disclosure but did not respond in any way.
V-SFT versions 6.2.10.0 and prior contain an out-of-bounds read in VS6ComFile!get_macro_mem_COM. Opening a crafted V7 file may lead to information disclosure from the affected product.
V-SFT versions 6.2.10.0 and prior contain a stack-based buffer overflow in VS6ComFile!CSaveData::_conv_AnimationItem. Opening a crafted V7 file may lead to arbitrary code execution on the affected product.
V-SFT versions 6.2.10.0 and prior contain an out-of-bounds read vulnerability in VS6MemInIF!set_temp_type_default. Opening a crafted V7 file may lead to information disclosure from the affected product.
V-SFT versions 6.2.10.0 and prior contain an out-of-bounds read vulnerability in VS6ComFile!load_link_inf. Opening a crafted V7 file may lead to information disclosure from the affected product.

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