Burger King Vendor Cyber Rating & Cyber Score

Incident Types: The types of cybersecurity incidents that have occurred include Data Leak, Breach and Vulnerability.

Total Financial Loss: The total financial loss from these incidents is estimated to be $3.40 million.

Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with changed default administrative credentials, containment measures with resolved idor vulnerability, and remediation measures with removed default credentials, remediation measures with fixed idor vulnerability, and incident response plan activated with yes (after ethical hacker disclosure), and containment measures with patch applied to vulnerabilities (reportedly), and communication strategy with no public acknowledgment of ethical hackers or incident details..

Common Attack Types: The most common types of attacks the company has faced is Breach.

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Weak Default Credentials and Hard-coded password in HTMLDefault 'admin' password in drive-through tabletsUnrestricted API signup.

Average Financial Loss: The average financial loss per incident is $680.00 thousand.

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Emails, Passwords, Names, Phones, Dob, Voucher Codes, Links To The Externally Stored Certificates, , Pii, Children'S Pii, , Personal Information, Contact Information, Authentication Tokens, Chat Messages, , Employee Credentials, Internal Configurations, Audio Recordings (Potential Pii), Operational Data, , Payment Card Data, Loyalty Program Details, Employee Records and .

Incident Response Plan: The company's incident response plan is described as Yes (after ethical hacker disclosure).

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Removed default credentials, Fixed IDOR vulnerability, .

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by changed default administrative credentials, resolved idor vulnerability, , patch applied to vulnerabilities (reportedly) and .

Key Lessons Learned: The key lessons learned from past incidents are The incident highlights the importance of basic security hygiene and governance around AI systems that collect or process personal data.Systemic neglect of basic cybersecurity practices (e.g., hard-coded passwords, plain-text credentials, unrestricted APIs) can expose global enterprises to severe risks. Ethical hacking revealed critical gaps in access controls, credential management, and operational security across RBI’s brands.Third-party vulnerabilities are a persistent and escalating threat in the restaurant industry due to interconnected digital supply chains. Rigorous vendor audits, cyber insurance, and compliance with standards like SOC and PCI DSS are critical for mitigation.

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Cybernews Investigation Team, and Source: Reddit, and Source: Ian Carroll, and Source: Tom’s Hardware, and Source: Ethical Hackers’ Blog (Archived), and Source: Ethical hackers (September 2024).

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through No public acknowledgment of ethical hackers or incident details.

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Changed Default Administrative Credentials, Resolved Idor Vulnerability, , Patches Applied To Reported Vulnerabilities (Per Rbi), No Public Confirmation Of Broader Security Overhaul Or Policy Changes, .

Last Attacking Group: The attacking group in the last incident was an BobDaHacker (Ethical Hacker)BobTheShoplifter (Ethical Hacker).

Most Recent Incident Detected: The most recent incident detected was on 2025-06-30.

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2025.

Most Recent Incident Resolved: The most recent incident resolved was on 2025-07-01.

Highest Financial Loss: The highest financial loss from an incident was $3.4 million - $3.9 million per breach (industry average).

Most Significant Data Compromised: The most significant data compromised in an incident were emails, passwords, names, phones, DOB, voucher codes, links to the externally stored certificates, , Personally Identifiable Information (PII), Children's PII, , Names, Email Addresses, Phone Numbers, Home Addresses, Authentication Tokens, Raw Chat Messages, , Employee account credentials, Internal system configurations, Drive-through audio recordings (potential PII), Restaurant operational data (e.g., bathroom rating screens), , Payment card data, loyalty program details and employee records.

Most Significant System Affected: The most significant system affected in an incident was Job Application WebsiteOnline Ordering System and McHire PlatformOlivia Chatbot and Equipment ordering websiteDrive-through tablet systemsAI-powered customer/staff evaluation systemsRestaurant management APIsBathroom rating screens and .

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Changed default administrative credentialsResolved IDOR vulnerability and Patch applied to vulnerabilities (reportedly).

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Raw Chat Messages, Children's PII, Employee account credentials, Payment card data, loyalty program details, employee records, voucher codes, emails, Phone Numbers, names, Drive-through audio recordings (potential PII), Personally Identifiable Information (PII), Restaurant operational data (e.g., bathroom rating screens), Names, links to the externally stored certificates, Authentication Tokens, Home Addresses, passwords, phones, DOB, Email Addresses and Internal system configurations.

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 64.0M.

Most Significant Lesson Learned: The most significant lesson learned from past incidents was The incident highlights the importance of basic security hygiene and governance around AI systems that collect or process personal data., Systemic neglect of basic cybersecurity practices (e.g., hard-coded passwords, plain-text credentials, unrestricted APIs) can expose global enterprises to severe risks. Ethical hacking revealed critical gaps in access controls, credential management, and operational security across RBI’s brands., Third-party vulnerabilities are a persistent and escalating threat in the restaurant industry due to interconnected digital supply chains. Rigorous vendor audits, cyber insurance, and compliance with standards like SOC and PCI DSS are critical for mitigation.

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Monitor dark web for exposed credentials or system access, Eliminate hard-coded credentials and enforce encryption for sensitive data, Implement robust password policies and multi-factor authentication (MFA), Conduct rigorous vendor audits assessing security policies, response plans, staff training, and compliance with standards like SOC and PCI DSS., Treat AI as a regulated asset and implement frameworks that ensure accountability, Structure cyber insurance policies to cover first- and third-party liabilities, including wire transfer fraud, credit card breaches, and business interruption., Implement proper authentication, auditability, and integration into broader risk workflows, Establish a transparent vulnerability disclosure program, Enhance monitoring and detection capabilities to reduce the average breach detection time (currently 212 days in the industry)., Conduct regular security audits and penetration testing, Train employees on secure credential handling and phishing risks, Clarify indemnities in vendor contracts to mitigate fallout from third-party breaches. and Restrict API access with proper authentication/authorization.

Most Recent Source: The most recent source of information about an incident are Tom’s Hardware, Ethical Hackers’ Blog (Archived), Ethical hackers (September 2024), Reddit, Ian Carroll and Cybernews Investigation Team.

Current Status of Most Recent Investigation: The current status of the most recent investigation is Completed (by ethical hackers; RBI applied fixes but no public report).

Most Recent Entry Point: The most recent entry point used by an initial access broker was an Weak Default Credentials.

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was Misconfigured Database, Weak Default CredentialsIDOR Vulnerability, Lack of basic cybersecurity hygiene (e.g., hard-coded passwords, plain-text credentials)Absence of access controls (e.g., unrestricted API access)Inadequate system audits and vulnerability assessmentsPoor credential management practicesCorporate neglect of security fundamentals despite global scale, Third-party vendor vulnerabilities, hard-coded passwords, lack of rigorous vendor audits, and inadequate cybersecurity measures in the restaurant industry's digital supply chain..

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was Changed default administrative credentialsResolved IDOR vulnerability, Patches applied to reported vulnerabilities (per RBI)No public confirmation of broader security overhaul or policy changes.