
Hilton Company Cyber Security Posture
hilton.comHilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 Worldโs Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
Hilton Company Details
hilton
144655 employees
2252334.0
721
Hospitality
hilton.com
568
HIL_1181344
In-progress

Between 900 and 1000
This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.

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Hilton Company Scoring based on AI Models
Model Name | Date | Description | Current Score Difference | Score |
---|---|---|---|---|
AVERAGE-Industry | 03-12-2025 | This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers. | N/A | Between 900 and 1000 |
Hilton Company Cyber Security News & History
Entity | Type | Severity | Impact | Seen | Url ID | Details | View |
---|---|---|---|---|---|---|---|
Hilton Hotels & Resorts | Breach | 100 | 6 | 09/2015 | HIL15823422 | Link | |
Rankiteo Explanation : Attack threatening the economy of a geographical regionDescription: The credit card details of numerous customers were leaked after common point-of-sale registers in gift shops and restaurants at a large number of Hilton Hotel was compromised. Hilton hotel apologized to all the customers and investigated the incident with the data security team. The hotel was also fined $700K for the breach. | |||||||
Hilton | Breach | 50 | 2 | 11/2015 | HIL1733261023 | Link | |
Rankiteo Explanation : Attack limited on finance or reputationDescription: Hilton Worldwide Holdings, a hotel group, revealed that credit card information was stolen by cybercriminals from a few of its point-of-sale systems. Executive vice president of Hilton Global Brands Jim Holthouser claims that malware compromised PoS systems, enabling hackers to obtain client information such as credit card numbers, expiration dates, security codes, and names of credit card holders. In certain point-of-sale systems, unauthorised malware that targeted credit card information has been found and removed by Hilton Worldwide. It was discovered that the data breach did not expose the customer's addresses or personal identification numbers. | |||||||
Hilton Hotels & Resorts | Breach | 100 | 5 | 11/2017 | HIL2335171223 | Link | |
Rankiteo Explanation : Attack threatening the organizationโs existenceDescription: The Hilton hotel chain was accused of improperly handling two distinct cyberattacks that resulted in the exposure of its customers' financial information, and as a result, it agreed to pay Vermont and New York $700,000. According to the inquiry, thieves put denial-of-service malware on Hilton's payment systems, which would have exposed cardholders' personal information. The business is held accountable for the customers' delayed notice and is charged with having a payment method with inadequate security. Hilton will improve the security of its payment systems and internal incident response protocols as part of the settlement. |
Hilton Company Subsidiaries

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 Worldโs Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
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Hilton Cyber Security News
4 cybersecurity and AI trends hoteliers should know
The hospitality industry is seeking to strike a risk-reward balance around AI and cybersecurity as the technology landscape continues to evolve.
Marriott, Hilton hotels exposed in Otelier data breach
A data breach at hotel management platform Otelier has reportedly exposed sensitive customer data from high-profile hotel chains, includingย ...
Otelier Breach Exposes Marriot, Hilton Bookings and Client Info
According to BleepingComputer, the attackers initially compromised Otelier's Atlassian server using an employee's credentials, which were stolenย ...
Hilton SWOT Analysis (2025)
Hilton is a strong player in the global hospitality industry, leveraging its extensive brand portfolio, loyalty programs, and commitment toย ...
Data on Half a Million Hotel Guests Exposed After Otelier Breach
Customers of some of the world's best-known hotel chains have had their personal information compromised after a threat actor targeted anย ...
News | Cyber Security Is Awakening as Key Concern for Hoteliers
Only 0.1% of cyber attacks are successful, yet every 39 seconds, a successful cyber-attack is conducted. That's alarming, especially consideringย ...
Hotel key cards are being replaced by digital options like Apple, Google wallets
Many hotel chains are racing to replace the plastic room key with digital options, including Apple Wallet and Google Wallet apps.
Black Hat USA 2024, DEF CON 32 attendees treated like children โ or criminals โ with invasive hotel room checks
Black Hat USA 2024 and DEF CON 32 attendees raise privacy concerns after finding out all Resorts World Las Vegas hotel guests are subjectedย ...
Hilton Worldwide Holdings Inc.
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer,ย ...

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Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Hilton CyberSecurity History Information
How many cyber incidents has Hilton faced?
Total Incidents: According to Rankiteo, Hilton has faced 3 incidents in the past.
What types of cybersecurity incidents have occurred at Hilton?
Incident Types: The types of cybersecurity incidents that have occurred incidents Breach.
What was the total financial impact of these incidents on Hilton?
Total Financial Loss: The total financial loss from these incidents is estimated to be $700 thousand.
How does Hilton detect and respond to cybersecurity incidents?
Detection and Response: The company detects and responds to cybersecurity incidents through remediation measures with improve the security of payment systems, enhance internal incident response protocols and containment measures with Malware removed from point-of-sale systems and communication strategy with Apologized to customers.
Incident Details
Can you provide details on each incident?

Incident : data breach
Title: Hilton Hotel Chain Data Breach and Malware Attack
Description: The Hilton hotel chain was accused of improperly handling two distinct cyberattacks that resulted in the exposure of its customers' financial information, and as a result, it agreed to pay Vermont and New York $700,000.
Type: data breach
Attack Vector: denial-of-service malware
Vulnerability Exploited: inadequate security of payment systems
Threat Actor: thieves

Incident : Data Breach
Title: Hilton Worldwide Credit Card Data Breach
Description: Credit card information was stolen by cybercriminals from a few of Hilton Worldwide Holdings' point-of-sale systems due to malware.
Type: Data Breach
Attack Vector: Malware
Vulnerability Exploited: Point-of-Sale Systems
Threat Actor: Cybercriminals
Motivation: Financial Gain

Incident : Data Breach
Title: Hilton Hotel Credit Card Data Breach
Description: The credit card details of numerous customers were leaked after common point-of-sale registers in gift shops and restaurants at a large number of Hilton Hotels were compromised.
Type: Data Breach
Attack Vector: Point-of-Sale System
What are the most common types of attacks the company has faced?
Common Attack Types: The most common types of attacks the company has faced is Breach.
How does the company identify the attack vectors used in incidents?
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Point-of-Sale Systems and Point-of-Sale Registers.
Impact of the Incidents
What was the impact of each incident?

Incident : data breach HIL2335171223
Financial Loss: $700,000 in fines
Data Compromised: customers' financial information
Systems Affected: payment systems
Legal Liabilities: charged with delayed notice and inadequate security
Payment Information Risk: high

Incident : Data Breach HIL1733261023
Data Compromised: Credit card numbers, Expiration dates, Security codes, Names of credit card holders
Systems Affected: Point-of-Sale Systems
Payment Information Risk: True

Incident : Data Breach HIL15823422
Data Compromised: Credit Card Details
Systems Affected: Point-of-Sale Registers
Legal Liabilities: Fined $700K
Payment Information Risk: High
What is the average financial loss per incident?
Average Financial Loss: The average financial loss per incident is $233.33 thousand.
What types of data are most commonly compromised in incidents?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are financial information, Credit card numbers, Expiration dates, Security codes, Names of credit card holders and Credit Card Details.
Which entities were affected by each incident?
Response to the Incidents
What measures were taken in response to each incident?

Incident : data breach HIL2335171223
Remediation Measures: improve the security of payment systems, enhance internal incident response protocols

Incident : Data Breach HIL1733261023
Containment Measures: Malware removed from point-of-sale systems

Incident : Data Breach HIL15823422
Communication Strategy: Apologized to customers
Data Breach Information
What type of data was compromised in each breach?

Incident : data breach HIL2335171223
Type of Data Compromised: financial information
Sensitivity of Data: high

Incident : Data Breach HIL1733261023
Type of Data Compromised: Credit card numbers, Expiration dates, Security codes, Names of credit card holders
Sensitivity of Data: High
Data Exfiltration: True

Incident : Data Breach HIL15823422
Type of Data Compromised: Credit Card Details
Sensitivity of Data: High
What measures does the company take to prevent data exfiltration?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: improve the security of payment systems, enhance internal incident response protocols.
How does the company handle incidents involving personally identifiable information (PII)?
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through was Malware removed from point-of-sale systems.
Regulatory Compliance
Were there any regulatory violations and fines imposed for each incident?

Incident : data breach HIL2335171223
Fines Imposed: $700,000

Incident : Data Breach HIL15823422
Fines Imposed: $700K
Investigation Status
What is the current status of the investigation for each incident?

Incident : Data Breach HIL15823422
Investigation Status: Investigated by data security team
How does the company communicate the status of incident investigations to stakeholders?
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through was Apologized to customers.
Initial Access Broker
How did the initial access broker gain entry for each incident?

Incident : Data Breach HIL1733261023
Entry Point: Point-of-Sale Systems

Incident : Data Breach HIL15823422
Entry Point: Point-of-Sale Registers
Post-Incident Analysis
What were the root causes and corrective actions taken for each incident?

Incident : data breach HIL2335171223
Root Causes: inadequate security of payment systems, delayed notice to customers
Corrective Actions: improve the security of payment systems, enhance internal incident response protocols

Incident : Data Breach HIL1733261023
Root Causes: Malware compromised PoS systems
Corrective Actions: Malware removed from point-of-sale systems
What corrective actions has the company taken based on post-incident analysis?
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: improve the security of payment systems, enhance internal incident response protocols, Malware removed from point-of-sale systems.
Additional Questions
General Information
Who was the attacking group in the last incident?
Last Attacking Group: The attacking group in the last incident were an thieves and Cybercriminals.
Impact of the Incidents
What was the highest financial loss from an incident?
Highest Financial Loss: The highest financial loss from an incident was $700,000 in fines.
What was the most significant data compromised in an incident?
Most Significant Data Compromised: The most significant data compromised in an incident were customers' financial information, Credit card numbers, Expiration dates, Security codes, Names of credit card holders and Credit Card Details.
What was the most significant system affected in an incident?
Most Significant System Affected: The most significant system affected in an incident was payment systems and Point-of-Sale Systems and Point-of-Sale Registers.
Response to the Incidents
What containment measures were taken in the most recent incident?
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Malware removed from point-of-sale systems.
Data Breach Information
What was the most sensitive data compromised in a breach?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were customers' financial information, Credit card numbers, Expiration dates, Security codes, Names of credit card holders and Credit Card Details.
Regulatory Compliance
What was the highest fine imposed for a regulatory violation?
Highest Fine Imposed: The highest fine imposed for a regulatory violation was $700,000, $700K.
Investigation Status
What is the current status of the most recent investigation?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Investigated by data security team.
Initial Access Broker
What was the most recent entry point used by an initial access broker?
Most Recent Entry Point: The most recent entry point used by an initial access broker were an Point-of-Sale Systems and Point-of-Sale Registers.
Post-Incident Analysis
What was the most significant root cause identified in post-incident analysis?
Most Significant Root Cause: The most significant root cause identified in post-incident analysis was inadequate security of payment systems, delayed notice to customers, Malware compromised PoS systems.
What was the most significant corrective action taken based on post-incident analysis?
Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was improve the security of payment systems, enhance internal incident response protocols, Malware removed from point-of-sale systems.
What Do We Measure?
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
