Company Details
centurylink
24,214
230,947
5415
centurylink.com
0
CEN_2031114
In-progress


CenturyLink Vendor Cyber Rating & Cyber Score
centurylink.comCenturyLink (NYSE: CTL) is a technology leader delivering hybrid networking, cloud connectivity, and security solutions to customers around the world. Through its extensive global fiber network, CenturyLink provides secure and reliable services to meet the growing digital demands of businesses and consumers. CenturyLink strives to be the trusted connection to the networked world and is focused on delivering technology that enhances the customer experience. Learn more at http://news.centurylink.com/.
Company Details
centurylink
24,214
230,947
5415
centurylink.com
0
CEN_2031114
In-progress
Between 750 and 799

CenturyLink Global Score (TPRM)XXXX

Description: Lumen Technologies, a leading provider of telecommunications services, identified two cybersecurity issues, including a ransomware attack. One of the events involved a ransomware attack on a small number of its servers that operate a segmented hosting service. The corporation simply acknowledged that the issue "is currently impairing the operations of a small number of the Company's enterprise customers." It gave no further information regarding the family of ransomware that infected its systems. Lumen developed improved security software following the ransomware attack's detection, which enabled the business to identify a different incursion.
Description: The Maine Office of the Attorney General disclosed a data breach affecting CenturyLink Communications between August 20 and August 31, 2020. The incident stemmed from a sophisticated password-guessing attack targeting the MyCenturyLink customer portal, compromising 1,942 accounts. Exposed data included usernames, email addresses, full names (first and last), service addresses, billing addresses, and related account details. While no financial or highly sensitive information (e.g., Social Security numbers, payment card data) was confirmed stolen, the breach risked unauthorized access to personal and account-specific information, potentially enabling phishing, identity fraud, or further targeted attacks. CenturyLink responded by issuing written notifications to affected customers between September 21–25, 2020, though the delay between discovery and disclosure raised concerns about proactive mitigation. The attack highlighted vulnerabilities in authentication mechanisms, emphasizing the need for stronger password policies and multi-factor authentication (MFA) to prevent credential-stuffing exploits.
Description: The personal information of hundreds of thousands of CenturyLink customers, including names, addresses, email addresses, and phone numbers was exposed online. A database of 2.8m records containing sensitive information regarding hundreds of thousands of CenturyLink’s customers was left open online for anyone with internet access to see. They included multiple pieces of personal information including name, email address, phone number, and address, along with account-specific information. The database comprised API logs with customer information and contained more than 2.8 million records in total. CenturyLink said to the affected customers. "We will continue to work to protect customer information, takes the protection of our customers’ information seriously, and we will work to ensure that we earn our customers’ trust.


No incidents recorded for CenturyLink in 2026.
No incidents recorded for CenturyLink in 2026.
No incidents recorded for CenturyLink in 2026.
CenturyLink cyber incidents detection timeline including parent company and subsidiaries

CenturyLink (NYSE: CTL) is a technology leader delivering hybrid networking, cloud connectivity, and security solutions to customers around the world. Through its extensive global fiber network, CenturyLink provides secure and reliable services to meet the growing digital demands of businesses and consumers. CenturyLink strives to be the trusted connection to the networked world and is focused on delivering technology that enhances the customer experience. Learn more at http://news.centurylink.com/.


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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of CenturyLink is http://www.centurylink.com.
According to Rankiteo, CenturyLink’s AI-generated cybersecurity score is 765, reflecting their Fair security posture.
According to Rankiteo, CenturyLink currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, CenturyLink has not been affected by any supply chain cyber incidents, and no incident IDs are currently listed for the organization.
According to Rankiteo, CenturyLink is not certified under SOC 2 Type 1.
According to Rankiteo, CenturyLink does not hold a SOC 2 Type 2 certification.
According to Rankiteo, CenturyLink is not listed as GDPR compliant.
According to Rankiteo, CenturyLink does not currently maintain PCI DSS compliance.
According to Rankiteo, CenturyLink is not compliant with HIPAA regulations.
According to Rankiteo,CenturyLink is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
CenturyLink operates primarily in the IT Services and IT Consulting industry.
CenturyLink employs approximately 24,214 people worldwide.
CenturyLink presently has no subsidiaries across any sectors.
CenturyLink’s official LinkedIn profile has approximately 230,947 followers.
CenturyLink is classified under the NAICS code 5415, which corresponds to Computer Systems Design and Related Services.
No, CenturyLink does not have a profile on Crunchbase.
Yes, CenturyLink maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/centurylink.
As of March 28, 2026, Rankiteo reports that CenturyLink has experienced 3 cybersecurity incidents.
CenturyLink has an estimated 39,816 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Breach, Data Leak and Ransomware.
Detection and Response: The company detects and responds to cybersecurity incidents through an communication strategy with centurylink informed affected customers, and remediation measures with developed improved security software, and remediation measures with customer notifications (via mail), and communication strategy with written notifications to affected customers..
Title: CenturyLink Customer Data Exposure
Description: The personal information of hundreds of thousands of CenturyLink customers, including names, addresses, email addresses, and phone numbers was exposed online.
Type: Data Breach
Title: Ransomware Attack on Lumen Technologies
Description: Lumen Technologies, a leading provider of telecommunications services, identified two cybersecurity issues, including a ransomware attack. One of the events involved a ransomware attack on a small number of its servers that operate a segmented hosting service. The corporation simply acknowledged that the issue 'is currently impairing the operations of a small number of the Company's enterprise customers.' It gave no further information regarding the family of ransomware that infected its systems. Lumen developed improved security software following the ransomware attack's detection, which enabled the business to identify a different incursion.
Type: Ransomware
Title: CenturyLink Communications Data Breach (2020)
Description: The Maine Office of the Attorney General reported a data breach involving CenturyLink Communications, with the breach occurring between August 20 and August 31, 2020. Approximately 1,942 accounts were affected due to a sophisticated password guessing attack on the MyCenturyLink customer account website, potentially exposing usernames, email addresses, first and last names, service and billing addresses, and other related information. Written notifications were sent to customers starting September 21, 2020, with all letters mailed by September 25, 2020.
Date Publicly Disclosed: 2020-09-21
Type: Data Breach
Attack Vector: Password Guessing Attack
Vulnerability Exploited: Weak or Reused Passwords
Common Attack Types: The most common types of attacks the company has faced is Ransomware.
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through MyCenturyLink Customer Account Website.

Data Compromised: Names, Addresses, Email addresses, Phone numbers, Account-specific information
Systems Affected: database

Systems Affected: Segmented hosting service servers
Operational Impact: Impairing the operations of a small number of the Company's enterprise customers

Data Compromised: Usernames, Email addresses, First and last names, Service addresses, Billing addresses, Other related information
Systems Affected: MyCenturyLink Customer Account Website
Identity Theft Risk: Potential
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Personal Information, Account-Specific Information, , Usernames, Email Addresses, First And Last Names, Service Addresses, Billing Addresses, Other Related Information and .

Entity Name: CenturyLink
Entity Type: Corporation
Industry: Telecommunications
Customers Affected: hundreds of thousands

Entity Name: Lumen Technologies
Entity Type: Corporation
Industry: Telecommunications
Customers Affected: Small number of enterprise customers

Entity Name: CenturyLink Communications (now Lumen Technologies)
Entity Type: Telecommunications Company
Industry: Telecommunications
Location: United States
Customers Affected: 1,942

Communication Strategy: CenturyLink informed affected customers

Remediation Measures: Developed improved security software

Remediation Measures: Customer Notifications (via mail)
Communication Strategy: Written Notifications to Affected Customers

Type of Data Compromised: Personal information, Account-specific information
Number of Records Exposed: 2.8 million
File Types Exposed: API logs
Personally Identifiable Information: namesaddressesemail addressesphone numbers

Type of Data Compromised: Usernames, Email addresses, First and last names, Service addresses, Billing addresses, Other related information
Number of Records Exposed: 1,942
Sensitivity of Data: Moderate (PII)
Data Exfiltration: Potential
Personally Identifiable Information: Yes
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Developed improved security software, , Customer Notifications (via mail), .

Regulatory Notifications: Maine Office of the Attorney General

Source: Maine Office of the Attorney General
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Maine Office of the Attorney General.
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through CenturyLink informed affected customers and Written Notifications To Affected Customers.

Customer Advisories: CenturyLink informed affected customers

Customer Advisories: Written notifications sent between September 21–25, 2020
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were CenturyLink informed affected customers, Written Notifications Sent Between September 21–25, 2020 and .

Entry Point: MyCenturyLink Customer Account Website

Root Causes: Weak Or Reused Passwords Vulnerable To Guessing Attacks,
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2020-09-21.
Most Significant Data Compromised: The most significant data compromised in an incident were names, addresses, email addresses, phone numbers, account-specific information, , Usernames, Email Addresses, First and Last Names, Service Addresses, Billing Addresses, Other Related Information and .
Most Significant System Affected: The most significant system affected in an incident was database and Segmented hosting service servers and MyCenturyLink Customer Account Website.
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Other Related Information, account-specific information, Service Addresses, addresses, First and Last Names, names, email addresses, Usernames, Email Addresses, phone numbers and Billing Addresses.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 2.8M.
Most Recent Source: The most recent source of information about an incident is Maine Office of the Attorney General.
Most Recent Customer Advisory: The most recent customer advisory issued were an CenturyLink informed affected customers, Written notifications sent between September 21–25 and 2020.
Most Recent Entry Point: The most recent entry point used by an initial access broker was an MyCenturyLink Customer Account Website.
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A flaw has been found in Tenda AC5 15.03.06.47. This vulnerability affects the function formQuickIndex of the file /goform/QuickIndex of the component POST Request Handler. This manipulation of the argument PPPOEPassword causes stack-based buffer overflow. The attack may be initiated remotely. The exploit has been published and may be used.
A vulnerability was detected in Tenda AC5 15.03.06.47. This affects the function fromAddressNat of the file /goform/addressNat of the component POST Request Handler. The manipulation of the argument page results in stack-based buffer overflow. The attack can be launched remotely. The exploit is now public and may be used.
In TigerVNC before 1.16.2, Image.cxx in x0vncserver allows other users to observe or manipulate the screen contents, or cause an application crash, because of incorrect permissions.
Incus is a system container and virtual machine manager. Prior to version 6.23.0, instance template files can be used to cause arbitrary read or writes as root on the host server. Incus allows for pongo2 templates within instances which can be used at various times in the instance lifecycle to template files inside of the instance. This particular implementation of pongo2 within Incus allowed for file read/write but with the expectation that the pongo2 chroot feature would isolate all such access to the instance's filesystem. This was allowed such that a template could theoretically read a file and then generate a new version of said file. Unfortunately the chroot isolation mechanism is entirely skipped by pongo2 leading to easy access to the entire system's filesystem with root privileges. Version 6.23.0 patches the issue.
Incus is a system container and virtual machine manager. Prior to version 6.23.0, a specially crafted storage bucket backup can be used by an user with access to Incus' storage bucket feature to crash the Incus daemon. Repeated use of this attack can be used to keep the server offline causing a denial of service of the control plane API. This does not impact any running workload, existing containers and virtual machines will keep operating. Version 6.23.0 fixes the issue.

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