Blackbaud Company Cyber Security Posture

blackbaud.com

Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility, and individual change makers, Blackbaudโ€™s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and $100 billion donated, granted, and invested through its platforms every year, Blackbaudโ€™s solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweekโ€™s list of Americaโ€™s Most Responsible Companies, Quartzโ€™s list of Best Companies for Remote Workers, and Forbesโ€™ list of Americaโ€™s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom, supporting users in 100+ countries. Learn more at blackbaud.com or follow us on LinkedIn, Twitter and Instagram.

Blackbaud Company Details

Linkedin ID:

blackbaud

Employees number:

3464 employees

Number of followers:

108609.0

NAICS:

511

Industry Type:

Software Development

Homepage:

blackbaud.com

IP Addresses:

Scan still pending

Company ID:

BLA_2166859

Scan Status:

In-progress

AI scoreBlackbaud Risk Score (AI oriented)

Between 900 and 1000

This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.

globalscoreBlackbaud Global Score
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Ailogo

Blackbaud Company Scoring based on AI Models

Model NameDateDescriptionCurrent Score DifferenceScore
AVERAGE-Industry03-12-2025

This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers.

N/A

Between 900 and 1000

Blackbaud Company Cyber Security News & History

Past Incidents
4
Attack Types
1
EntityTypeSeverityImpactSeenUrl IDDetailsView
BlackbaudRansomware100505/2020BLA16546222Link
Rankiteo Explanation :
Attack threatening the organization's existence

Description: Blackbaud, one of the worldโ€™s largest customer relationship management system provider companies was attacked by ransomware. The information that was breached in the attack has affected more than 200 organizations internationally. The company Blackbaud started monitoring the web in an effort to verify if the data accessed by the cybercriminal was not misused.

BlackbaudRansomware10042/2020BLA348072525Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The incident involved a data breach at Blackbaud, a third-party vendor, which suffered a ransomware attack between February and May 20, 2020. The breach exposed sensitive personal information, including individuals' names, phone numbers, addresses, and Social Security or Tax Identification numbers. The exact number of individuals affected is unknown, but the breach has significant implications for data security and privacy.

Blackbaud, Inc.Ransomware10042/2020BLA551072625Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: The Hawaii Attorney General's Office reported that Maryknoll School experienced a data breach involving Blackbaud, Inc. on July 16, 2020. The breach, which was a ransomware attack, occurred between February 7, 2020 and May 20, 2020, affecting personal information of 2 individuals, including names and Social Security numbers. Maryknoll School began mailing notification letters to the affected individuals on March 24, 2021.

Blackbaud, Inc.Ransomware5025/2020BLA026072825Link
Rankiteo Explanation :
Attack limited on finance or reputation

Description: The Indiana Attorney General's Office reported a data breach involving Blackbaud, Inc. on September 10, 2020. The breach occurred on July 16, 2020, when Blackbaud informed Ball State University Foundation of a ransomware attack that had taken place in May 2020. A subset of data, potentially including Social Security Numbers/Tax ID Numbers, was accessed, but no encrypted information or financial data was compromised.

Blackbaud Company Subsidiaries

SubsidiaryImage

Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility, and individual change makers, Blackbaudโ€™s essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and $100 billion donated, granted, and invested through its platforms every year, Blackbaudโ€™s solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweekโ€™s list of Americaโ€™s Most Responsible Companies, Quartzโ€™s list of Best Companies for Remote Workers, and Forbesโ€™ list of Americaโ€™s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom, supporting users in 100+ countries. Learn more at blackbaud.com or follow us on LinkedIn, Twitter and Instagram.

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Blackbaud Cyber Security News

2025-04-15T07:00:00.000Z
Court dismisses insurers' breach claims against Blackbaud over 2020 cyberattack

In 2020, Blackbaud suffered a ransomware attack that affected a quarter of its customer base. The breach occurred in February but wentย ...

2025-06-26T07:00:00.000Z
The Hidden Risk Factor: Vendor Contracts in the Cyber Insurance Era

April 2025: Delaware court dismisses insurers' breach claims over Blackbaud ransomware, stressing need for precise vendor contracts in cyberย ...

2024-12-09T08:00:00.000Z
Blackbaud Appoints Bradley Pyburn, Former Chief of Staff of U.S. Cyber Command, to Board of Directors

PRNewswire/ -- Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced the appointment ofย ...

2025-05-01T23:32:44.000Z
Blackbaud to pay $6.75M to resolve California data breach claims

Computer software corporation Blackbaud agreed to pay $49.5 million to a total of 49 U.S. states and the District of Columbia to resolve claims surroundingย ...

2025-02-21T08:00:00.000Z
BLACKBAUD INC SEC 10-K Report

Blackbaud Inc., a leading provider of software and services for the social impact community, has released its 2024 10-K report. The reportย ...

2025-05-02T07:00:00.000Z
Lessons Learned From the Blackbaud Hack and Legal Fallout

Lessons Learned From the Blackbaud Hack and Legal Fallout ... Effective response to a devastating cyberattack from a technical, legal and businessย ...

2024-02-22T08:00:00.000Z
FTC Enters Consent Agreement With Blackbaud Following Major Data Breach

The complaint argues that the breach notifications that Blackbaud delivered to its customers were both delayed and misleading. The complaintย ...

2024-02-02T08:00:00.000Z
Blackbaud settles FTC data security probe into 2020 ransomware attack

Blackbaud, which provides software to schools, hospitals and nonprofits, was hit by a ransomware attack in 2020 that impacted about 13,000ย ...

2025-04-07T07:00:00.000Z
Insurers Lose Subrogation Suits Over Blackbaud Data Breach

Several insurers cannot recoup investigation and credit monitoring expenses they covered for their insureds following a 2020 ransomwareย ...

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faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

Blackbaud CyberSecurity History Information

How many cyber incidents has Blackbaud faced?

Total Incidents: According to Rankiteo, Blackbaud has faced 4 incidents in the past.

What types of cybersecurity incidents have occurred at Blackbaud?

Incident Types: The types of cybersecurity incidents that have occurred incidents Ransomware.

How does Blackbaud detect and respond to cybersecurity incidents?

Detection and Response: The company detects and responds to cybersecurity incidents through communication strategy with Notification letters mailed to affected individuals and enhanced monitoring with Started monitoring the web to verify if the data accessed by the cybercriminal was not misused.

Incident Details

Can you provide details on each incident?

Incident : Data Breach

Title: Blackbaud Data Breach

Description: The Indiana Attorney General's Office reported a data breach involving Blackbaud, Inc. on September 10, 2020. The breach occurred on July 16, 2020, when Blackbaud informed Ball State University Foundation of a ransomware attack that had taken place in May 2020. A subset of data, potentially including Social Security Numbers/Tax ID Numbers, was accessed, but no encrypted information or financial data was compromised.

Date Detected: 2020-07-16

Date Publicly Disclosed: 2020-09-10

Type: Data Breach

Attack Vector: Ransomware

Incident : Data Breach

Title: Maryknoll School Data Breach

Description: The Hawaii Attorney General's Office reported that Maryknoll School experienced a data breach involving Blackbaud, Inc. on July 16, 2020. The breach, which was a ransomware attack, occurred between February 7, 2020 and May 20, 2020, affecting personal information of 2 individuals, including names and Social Security numbers. Maryknoll School began mailing notification letters to the affected individuals on March 24, 2021.

Date Detected: 2020-07-16

Date Publicly Disclosed: 2021-03-24

Type: Data Breach

Attack Vector: Ransomware

Incident : Data Breach, Ransomware Attack

Title: Blackbaud Data Breach and Ransomware Attack

Description: A data breach involving Blackbaud, a third-party vendor, which suffered a ransomware attack potentially exposing sensitive personal information between February and May 20, 2020.

Date Detected: 2020-05-20

Type: Data Breach, Ransomware Attack

Attack Vector: Ransomware

Incident : Ransomware

Title: Blackbaud Ransomware Attack

Description: Blackbaud, one of the worldโ€™s largest customer relationship management system provider companies, was attacked by ransomware. The information that was breached in the attack has affected more than 200 organizations internationally. The company started monitoring the web in an effort to verify if the data accessed by the cybercriminal was not misused.

Type: Ransomware

What are the most common types of attacks the company has faced?

Common Attack Types: The most common types of attacks the company has faced is Ransomware.

Impact of the Incidents

What was the impact of each incident?

Incident : Data Breach BLA026072825

Data Compromised: Social Security Numbers, Tax ID Numbers

Incident : Data Breach BLA551072625

Data Compromised: Names, Social Security numbers

Incident : Data Breach, Ransomware Attack BLA348072525

Data Compromised: names, phone numbers, addresses, Social Security or Tax Identification numbers

Incident : Ransomware BLA16546222

Data Compromised: Sensitive data affecting over 200 organizations

What types of data are most commonly compromised in incidents?

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Social Security Numbers, Tax ID Numbers, Names, Social Security numbers and Personal Information.

Which entities were affected by each incident?

Incident : Data Breach BLA026072825

Entity Type: Company

Industry: Technology

Incident : Data Breach BLA551072625

Entity Type: Educational Institution

Industry: Education

Location: Hawaii

Customers Affected: 2

Incident : Data Breach, Ransomware Attack BLA348072525

Entity Type: Third-party Vendor

Industry: Technology

Incident : Ransomware BLA16546222

Entity Type: CRM Provider

Industry: Technology

Size: Large

Customers Affected: More than 200 organizations

Response to the Incidents

What measures were taken in response to each incident?

Incident : Data Breach BLA551072625

Communication Strategy: Notification letters mailed to affected individuals

Incident : Ransomware BLA16546222

Enhanced Monitoring: Started monitoring the web to verify if the data accessed by the cybercriminal was not misused

Data Breach Information

What type of data was compromised in each breach?

Incident : Data Breach BLA026072825

Type of Data Compromised: Social Security Numbers, Tax ID Numbers

Sensitivity of Data: High

Data Encryption: No

Personally Identifiable Information: Yes

Incident : Data Breach BLA551072625

Type of Data Compromised: Names, Social Security numbers

Number of Records Exposed: 2

Sensitivity of Data: High

Personally Identifiable Information: True

Incident : Data Breach, Ransomware Attack BLA348072525

Type of Data Compromised: Personal Information

Sensitivity of Data: High

Personally Identifiable Information: True

Incident : Ransomware BLA16546222

Sensitivity of Data: High

References

Where can I find more information about each incident?

Incident : Data Breach BLA026072825

Source: Indiana Attorney General's Office

Date Accessed: 2020-09-10

Incident : Data Breach BLA551072625

Source: Hawaii Attorney General's Office

Where can stakeholders find additional resources on cybersecurity best practices?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Indiana Attorney General's OfficeDate Accessed: 2020-09-10, and Source: Hawaii Attorney General's Office.

Investigation Status

How does the company communicate the status of incident investigations to stakeholders?

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through was Notification letters mailed to affected individuals.

Post-Incident Analysis

What is the company's process for conducting post-incident analysis?

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Started monitoring the web to verify if the data accessed by the cybercriminal was not misused.

Additional Questions

Incident Details

What was the most recent incident detected?

Most Recent Incident Detected: The most recent incident detected was on 2020-07-16.

What was the most recent incident publicly disclosed?

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2020-09-10.

Impact of the Incidents

What was the most significant data compromised in an incident?

Most Significant Data Compromised: The most significant data compromised in an incident were Social Security Numbers, Tax ID Numbers, Names, Social Security numbers, names, phone numbers, addresses, Social Security or Tax Identification numbers and Sensitive data affecting over 200 organizations.

Data Breach Information

What was the most sensitive data compromised in a breach?

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Social Security Numbers, Tax ID Numbers, Names, Social Security numbers, names, phone numbers, addresses, Social Security or Tax Identification numbers and Sensitive data affecting over 200 organizations.

What was the number of records exposed in the most significant breach?

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 2.0.

References

What is the most recent source of information about an incident?

Most Recent Source: The most recent source of information about an incident are Indiana Attorney General's Office and Hawaii Attorney General's Office.

What Do We Measure?

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Incident
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Finding
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Grade
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Digital Assets

Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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