
TransForm Shared Service Organization Company Cyber Security Posture
transformsso.caTransForm SSO is more than just information technology, clinical solutions and project management. We deliver exceptional customer service to our clients and help improve value to Ontarioโs healthcare system. Our business model and strategic approach is rooted in exceeding our membersโ needs and centres on service, performance, innovation and people. We provide services to the five hospitals in the Erie-St. Clair LHIN and also manage exciting projects like the Health Links initiative and connecting South West Ontario (cSWO), both of which will help improve patient care in Ontario. Founded in 2013, following the amalgamation of PROcure Healthcare and Consolidated Health Information Services, our commitment is to deliver exceptional service and create new opportunities to improve value to the health system. Working for TransForm We know success as an organization isnโt individually attained. Itโs the collective effort of our employees that makes a difference. TransForm values collaboration, accountability, respect and teamwork as it takes a strategic approach to enhancing Ontarioโs health system. TransForm offers: โข Competitive salaries โข Comprehensive benefit and pension packages โข Advancement opportunities โข Active social committees โข Employee assistance program For current job opportunities, please visit http://www.transformsso.ca/careeropportunities
TSSO Company Details
transform-shared-service-organization
134 employees
3021.0
62
Hospitals and Health Care
transformsso.ca
6
TRA_1844776
In-progress

Between 800 and 900
This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.

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TransForm Shared Service Organization Company Scoring based on AI Models
Model Name | Date | Description | Current Score Difference | Score |
---|---|---|---|---|
AVERAGE-Industry | 03-12-2025 | This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers. | N/A | Between 800 and 900 |
TransForm Shared Service Organization Company Cyber Security News & History
Entity | Type | Severity | Impact | Seen | Url ID | Details | View |
---|---|---|---|---|---|---|---|
TransForm Shared Service Organization | Cyber Attack | 100 | 7 | 10/2023 | TRA424050724 | Link | |
Rankiteo Explanation : Attack that could injure or kill peopleDescription: Five southwestern Ontario hospitals, supported by the IT services of TransForm Shared Service Organization, experienced significant disruptions due to a cyberattack. This incident led to the delay of medical procedures, including a crucial cardioversion, and left some patients waiting for extended periods, or even canceling treatments altogether. The hospitals were forced to revert to paper records as their online services, covering patient records and email communication, had been rendered inaccessible since Monday morning. The attack's extent necessitated the postponement of scheduled care and a plea for non-emergency patients to seek alternatives, highlighting the severe impact on hospital operations and patient care. |
TransForm Shared Service Organization Company Subsidiaries

TransForm SSO is more than just information technology, clinical solutions and project management. We deliver exceptional customer service to our clients and help improve value to Ontarioโs healthcare system. Our business model and strategic approach is rooted in exceeding our membersโ needs and centres on service, performance, innovation and people. We provide services to the five hospitals in the Erie-St. Clair LHIN and also manage exciting projects like the Health Links initiative and connecting South West Ontario (cSWO), both of which will help improve patient care in Ontario. Founded in 2013, following the amalgamation of PROcure Healthcare and Consolidated Health Information Services, our commitment is to deliver exceptional service and create new opportunities to improve value to the health system. Working for TransForm We know success as an organization isnโt individually attained. Itโs the collective effort of our employees that makes a difference. TransForm values collaboration, accountability, respect and teamwork as it takes a strategic approach to enhancing Ontarioโs health system. TransForm offers: โข Competitive salaries โข Comprehensive benefit and pension packages โข Advancement opportunities โข Active social committees โข Employee assistance program For current job opportunities, please visit http://www.transformsso.ca/careeropportunities
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TSSO Cyber Security News
Review of southwestern Ontario hospital cyberattack shows investigators still don't know how accounts were hacked
Hackers used the three accounts to infiltrate systems at TransForm Shared Service Organization (TSSO), a shared service provider.
Following cyberattack on 5 Ontario hospitals, investigator finds missteps, improvements
An investigation into a cyberattack that disrupted care at five southwestern Ontario hospitals for months reveals that while there were someย ...
Hospitals cleared after cyberattack review: IPC
The Information and Privacy Commissioner (IPC) has completed its decision regarding the 2023 criminal ransomware cyberattack which impactedย ...
Arkansas Bill Would Rename Department of Transformation
A proposed state Senate bill would change the name of the Arkansas Department of Transformation and Shared Services, and compel creation of theย ...
The proposed FAST Act will transform the federal administrative state, produce significant cost savings, service improvements
The proposed FAST Act will transform the federal administrative state, produce significant cost savings, service improvements. Steven Goodrichย ...
Acadian Ambulance Services Leaks Protected Health Information After Cyber Attack
Acadian Ambulance Services is investigating a cyber attack that leaked the protected health and personal information of potentially millionsย ...
AT&S Opens Global IT Shared Service Center in Pune to Power Digital Transformation
The Pune IT SSC is part of AT&S's Target Operating Model, designed to deliver high-quality IT services by tapping into India's rich talent base.
Attack on Shared IT Supplier Affects 5 Hospitals in Ontario
A cyberattack on a shared IT services organization is forcing five member hospitals in Ontario to cancel or reschedule patient appointmentsย ...
Five Southern Ontario hospitals impacted by cyber attack on shared services provider
A cyber attack on a firm that provides shared IT services for five hospitals in Southern Ontario could be an example of what happens if a provider has trouble.

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Frequently Asked Questions (FAQ) on Cybersecurity Incidents
TSSO CyberSecurity History Information
Total Incidents: According to Rankiteo, TSSO has faced 1 incidents in the past.
Incident Types: The types of cybersecurity incidents that have occurred include ['Cyber Attack'].
Total Financial Loss: The total financial loss from these incidents is estimated to be {total_financial_loss}.
Cybersecurity Posture: The company's overall cybersecurity posture is described as TransForm SSO is more than just information technology, clinical solutions and project management. We deliver exceptional customer service to our clients and help improve value to Ontarioโs healthcare system. Our business model and strategic approach is rooted in exceeding our membersโ needs and centres on service, performance, innovation and people. We provide services to the five hospitals in the Erie-St. Clair LHIN and also manage exciting projects like the Health Links initiative and connecting South West Ontario (cSWO), both of which will help improve patient care in Ontario. Founded in 2013, following the amalgamation of PROcure Healthcare and Consolidated Health Information Services, our commitment is to deliver exceptional service and create new opportunities to improve value to the health system. Working for TransForm We know success as an organization isnโt individually attained. Itโs the collective effort of our employees that makes a difference. TransForm values collaboration, accountability, respect and teamwork as it takes a strategic approach to enhancing Ontarioโs health system. TransForm offers: โข Competitive salaries โข Comprehensive benefit and pension packages โข Advancement opportunities โข Active social committees โข Employee assistance program For current job opportunities, please visit http://www.transformsso.ca/careeropportunities.
Detection and Response: The company detects and responds to cybersecurity incidents through {description_of_detection_and_response_process}.
Incident Details

Incident 1: Ransomware Attack
Title: {Incident_Title}
Description: {Brief_description_of_the_incident}
Date Detected: {Detection_Date}
Date Publicly Disclosed: {Disclosure_Date}
Date Resolved: {Resolution_Date}
Type: {Type_of_Attack}
Attack Vector: {Attack_Vector}
Vulnerability Exploited: {Vulnerability}
Threat Actor: {Threat_Actor}
Motivation: {Motivation}

Incident 2: Data Breach
Title: {Incident_Title}
Description: {Brief_description_of_the_incident}
Date Detected: {Detection_Date}
Date Publicly Disclosed: {Disclosure_Date}
Date Resolved: {Resolution_Date}
Type: {Type_of_Attack}
Attack Vector: {Attack_Vector}
Vulnerability Exploited: {Vulnerability}
Threat Actor: {Threat_Actor}
Motivation: {Motivation}
Common Attack Types: As of now, the company has not encountered any reported incidents involving common cyberattacks.
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through {description_of_identification_process}.
Impact of the Incidents

Incident 1: Ransomware Attack
Financial Loss: {Financial_Loss}
Data Compromised: {Data_Compromised}
Systems Affected: {Systems_Affected}
Downtime: {Downtime}
Operational Impact: {Operational_Impact}
Conversion Rate Impact: {Conversion_Rate_Impact}
Revenue Loss: {Revenue_Loss}
Customer Complaints: {Customer_Complaints}
Brand Reputation Impact: {Brand_Reputation_Impact}
Legal Liabilities: {Legal_Liabilities}
Identity Theft Risk: {Identity_Theft_Risk}
Payment Information Risk: {Payment_Information_Risk}

Incident 2: Data Breach
Financial Loss: {Financial_Loss}
Data Compromised: {Data_Compromised}
Systems Affected: {Systems_Affected}
Downtime: {Downtime}
Operational Impact: {Operational_Impact}
Conversion Rate Impact: {Conversion_Rate_Impact}
Revenue Loss: {Revenue_Loss}
Customer Complaints: {Customer_Complaints}
Brand Reputation Impact: {Brand_Reputation_Impact}
Legal Liabilities: {Legal_Liabilities}
Identity Theft Risk: {Identity_Theft_Risk}
Payment Information Risk: {Payment_Information_Risk}
Average Financial Loss: The average financial loss per incident is {average_financial_loss}.
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are {list_of_commonly_compromised_data_types}.

Incident 1: Ransomware Attack
Entity Name: {Entity_Name}
Entity Type: {Entity_Type}
Industry: {Industry}
Location: {Location}
Size: {Size}
Customers Affected: {Customers_Affected}

Incident 2: Data Breach
Entity Name: {Entity_Name}
Entity Type: {Entity_Type}
Industry: {Industry}
Location: {Location}
Size: {Size}
Customers Affected: {Customers_Affected}
Response to the Incidents

Incident 1: Ransomware Attack
Incident Response Plan Activated: {Yes/No}
Third Party Assistance: {Yes/No}
Law Enforcement Notified: {Yes/No}
Containment Measures: {Containment_Measures}
Remediation Measures: {Remediation_Measures}
Recovery Measures: {Recovery_Measures}
Communication Strategy: {Communication_Strategy}
Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}
On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}
Network Segmentation: {Network_Segmentation}
Enhanced Monitoring: {Enhanced_Monitoring}

Incident 2: Data Breach
Incident Response Plan Activated: {Yes/No}
Third Party Assistance: {Yes/No}
Law Enforcement Notified: {Yes/No}
Containment Measures: {Containment_Measures}
Remediation Measures: {Remediation_Measures}
Recovery Measures: {Recovery_Measures}
Communication Strategy: {Communication_Strategy}
Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}
On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}
Network Segmentation: {Network_Segmentation}
Enhanced Monitoring: {Enhanced_Monitoring}
Incident Response Plan: The company's incident response plan is described as {description_of_incident_response_plan}.
Third-Party Assistance: The company involves third-party assistance in incident response through {description_of_third_party_involvement}.
Data Breach Information

Incident 2: Data Breach
Type of Data Compromised: {Type_of_Data}
Number of Records Exposed: {Number_of_Records}
Sensitivity of Data: {Sensitivity_of_Data}
Data Exfiltration: {Yes/No}
Data Encryption: {Yes/No}
File Types Exposed: {File_Types}
Personally Identifiable Information: {Yes/No}
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: {description_of_prevention_measures}.
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through {description_of_handling_process}.
Ransomware Information

Incident 1: Ransomware Attack
Ransom Demanded: {Ransom_Amount}
Ransom Paid: {Ransom_Paid}
Ransomware Strain: {Ransomware_Strain}
Data Encryption: {Yes/No}
Data Exfiltration: {Yes/No}
Ransom Payment Policy: The company's policy on paying ransoms in ransomware incidents is described as {description_of_ransom_payment_policy}.
Data Recovery from Ransomware: The company recovers data encrypted by ransomware through {description_of_data_recovery_process}.
Regulatory Compliance

Incident 1: Ransomware Attack
Regulations Violated: {Regulations_Violated}
Fines Imposed: {Fines_Imposed}
Legal Actions: {Legal_Actions}
Regulatory Notifications: {Regulatory_Notifications}

Incident 2: Data Breach
Regulations Violated: {Regulations_Violated}
Fines Imposed: {Fines_Imposed}
Legal Actions: {Legal_Actions}
Regulatory Notifications: {Regulatory_Notifications}
Regulatory Frameworks: The company complies with the following regulatory frameworks regarding cybersecurity: {list_of_regulatory_frameworks}.
Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through {description_of_compliance_measures}.
Lessons Learned and Recommendations

Incident 1: Ransomware Attack
Lessons Learned: {Lessons_Learned}

Incident 2: Data Breach
Lessons Learned: {Lessons_Learned}

Incident 1: Ransomware Attack
Recommendations: {Recommendations}

Incident 2: Data Breach
Recommendations: {Recommendations}
Key Lessons Learned: The key lessons learned from past incidents are {list_of_key_lessons_learned}.
Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: {list_of_implemented_recommendations}.
References
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at {list_of_additional_resources}.
Investigation Status

Incident 1: Ransomware Attack
Investigation Status: {Investigation_Status}

Incident 2: Data Breach
Investigation Status: {Investigation_Status}
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through {description_of_communication_process}.
Stakeholder and Customer Advisories

Incident 1: Ransomware Attack
Stakeholder Advisories: {Stakeholder_Advisories}
Customer Advisories: {Customer_Advisories}

Incident 2: Data Breach
Stakeholder Advisories: {Stakeholder_Advisories}
Customer Advisories: {Customer_Advisories}
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: {description_of_advisories_provided}.
Initial Access Broker

Incident 1: Ransomware Attack
Entry Point: {Entry_Point}
Reconnaissance Period: {Reconnaissance_Period}
Backdoors Established: {Backdoors_Established}
High Value Targets: {High_Value_Targets}
Data Sold on Dark Web: {Yes/No}

Incident 2: Data Breach
Entry Point: {Entry_Point}
Reconnaissance Period: {Reconnaissance_Period}
Backdoors Established: {Backdoors_Established}
High Value Targets: {High_Value_Targets}
Data Sold on Dark Web: {Yes/No}
Monitoring and Mitigation of Initial Access Brokers: The company monitors and mitigates the activities of initial access brokers through {description_of_monitoring_and_mitigation_measures}.
Post-Incident Analysis

Incident 1: Ransomware Attack
Root Causes: {Root_Causes}
Corrective Actions: {Corrective_Actions}

Incident 2: Data Breach
Root Causes: {Root_Causes}
Corrective Actions: {Corrective_Actions}
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as {description_of_post_incident_analysis_process}.
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: {list_of_corrective_actions_taken}.
Additional Questions
General Information
Ransom Payment History: The company has {paid/not_paid} ransoms in the past.
Last Ransom Demanded: The amount of the last ransom demanded was {last_ransom_amount}.
Last Attacking Group: The attacking group in the last incident was {last_attacking_group}.
Incident Details
Most Recent Incident Detected: The most recent incident detected was on {most_recent_incident_detected_date}.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on {most_recent_incident_publicly_disclosed_date}.
Most Recent Incident Resolved: The most recent incident resolved was on {most_recent_incident_resolved_date}.
Impact of the Incidents
Highest Financial Loss: The highest financial loss from an incident was {highest_financial_loss}.
Most Significant Data Compromised: The most significant data compromised in an incident was {most_significant_data_compromised}.
Most Significant System Affected: The most significant system affected in an incident was {most_significant_system_affected}.
Response to the Incidents
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was {third_party_assistance_in_most_recent_incident}.
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were {containment_measures_in_most_recent_incident}.
Data Breach Information
Most Sensitive Data Compromised: The most sensitive data compromised in a breach was {most_sensitive_data_compromised}.
Number of Records Exposed: The number of records exposed in the most significant breach was {number_of_records_exposed}.
Ransomware Information
Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was {highest_ransom_demanded}.
Highest Ransom Paid: The highest ransom paid in a ransomware incident was {highest_ransom_paid}.
Regulatory Compliance
Highest Fine Imposed: The highest fine imposed for a regulatory violation was {highest_fine_imposed}.
Most Significant Legal Action: The most significant legal action taken for a regulatory violation was {most_significant_legal_action}.
Lessons Learned and Recommendations
Most Significant Lesson Learned: The most significant lesson learned from past incidents was {most_significant_lesson_learned}.
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was {most_significant_recommendation_implemented}.
References
Most Recent Source: The most recent source of information about an incident is {most_recent_source}.
Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is {most_recent_url}.
Investigation Status
Current Status of Most Recent Investigation: The current status of the most recent investigation is {current_status_of_most_recent_investigation}.
Stakeholder and Customer Advisories
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was {most_recent_stakeholder_advisory}.
Most Recent Customer Advisory: The most recent customer advisory issued was {most_recent_customer_advisory}.
Initial Access Broker
Most Recent Entry Point: The most recent entry point used by an initial access broker was {most_recent_entry_point}.
Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was {most_recent_reconnaissance_period}.
Post-Incident Analysis
Most Significant Root Cause: The most significant root cause identified in post-incident analysis was {most_significant_root_cause}.
Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was {most_significant_corrective_action}.
What Do We Measure?
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
