StubHub Company Cyber Security Posture
stubhub.comAt StubHub, our mission is to give everyone the freedom to access and connect through live experiences. We power the world's most accessible, secure, transparent live event marketplaces. StubHub is the global leader, enabling fans to access the world's widest selection of live events. With StubHub in North America and viagogo, our international platform, we service buyers, sellers, and partners alike in more than 200 countries in 33 languages and 48 currencies. From any sport to every music genre, comedy to dance, festivals to theater - StubHub has more than 100 million tickets available to events around the world annually. StubHub is the global destination for live event experiences, where fans can discover and secure tickets to any event anywhere in the world. With a vision to redefine live entertainment, we build seamless consumer-focused products, operate a multi-channel marketing powerhouse to connect with fans online and offline, deliver advanced pricing intelligence for fair and accurate ticketing, and provide universal selection to ensure access to events worldwide. Our trusted and reliable platform guarantees a zero-breakage ticket-buying experience. Ready to shape the future of live entertainment?
StubHub Company Details
stubhub
1582 employees
54756.0
511
Software Development
stubhub.com
Scan still pending
STU_6148738
In-progress
StubHub Risk Score (AI oriented)Between 900 and 1000
This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.
StubHub Global Score.png)
StubHub Company Scoring based on AI Models
| Model Name | Date | Description | Current Score Difference | Score |
|---|---|---|---|---|
| AVERAGE-Industry | 03-12-2025 | This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers. | N/A | Between 900 and 1000 |
StubHub Company Cyber Security News & History
| Entity | Type | Severity | Impact | Seen | Url ID | Details | View |
|---|---|---|---|---|---|---|---|
| eBay | Breach | 50 | 2 | 12/2017 | EBA1722323 | Link | |
Rankiteo Explanation : Attack limited on finance or reputationDescription: eBay suffered from privacy breach in December 2017 that exposed customer names on Google. The exposed information includes real name in a product review that left for a benign product like clothing or books is disturbing enough, Google was also displaying eBay customer names for sensitive purchases such as medical diagnostic tests including pregnancy, drug, and HIV home testing kits. They investigated the incident and established a toll-free call center to help those affected by the breach. | |||||||
| StubHub | Breach | 60 | 2 | 3/2025 | STU000031125 | Link | |
Rankiteo Explanation : Attack limited on finance or reputationDescription: StubHub, an online ticket exchange platform, suffered a significant cybersecurity breach by employees Tyrone Rose and Shamara P. Simmons, who exploited a backdoor in the system to resell nearly 1,000 event tickets, resulting in an estimated $635,000 in fraudulent profits. The compromised tickets spanned various high-profile events, including Taylor Swift’s Eras Tour, Ed Sheeran concerts, NBA games, and the US Open Tennis Championships. This incident not only led to financial loss but also damaged the company's reputation among its customers and partners. | |||||||
StubHub Company Subsidiaries
At StubHub, our mission is to give everyone the freedom to access and connect through live experiences. We power the world's most accessible, secure, transparent live event marketplaces. StubHub is the global leader, enabling fans to access the world's widest selection of live events. With StubHub in North America and viagogo, our international platform, we service buyers, sellers, and partners alike in more than 200 countries in 33 languages and 48 currencies. From any sport to every music genre, comedy to dance, festivals to theater - StubHub has more than 100 million tickets available to events around the world annually. StubHub is the global destination for live event experiences, where fans can discover and secure tickets to any event anywhere in the world. With a vision to redefine live entertainment, we build seamless consumer-focused products, operate a multi-channel marketing powerhouse to connect with fans online and offline, deliver advanced pricing intelligence for fair and accurate ticketing, and provide universal selection to ensure access to events worldwide. Our trusted and reliable platform guarantees a zero-breakage ticket-buying experience. Ready to shape the future of live entertainment?
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StubHub Cyber Security News
Security News This Week: Cybercriminals Allegedly Used a StubHub Backdoor to Steal Taylor Swift Tickets
Security News This Week: Cybercriminals Allegedly Used a StubHub Backdoor to Steal Taylor Swift Tickets. Plus: The world's “largest illicit ...
Cyber Crime Crew Made Over $600,000 Reselling Stolen Taylor Swift Tickets On StubHub: DA
Two people were arrested and arraigned for stealing over 900 concert tickets from buyers and reselling them on StubHub for personal profit, ...
Two Hackers Arrested for Stealing Taylor Swift Era Concert Tickets Worth $600k
As stated by Deadline, the hackers allegedly targeted a Jamaica-based contractor responsible for managing ticket transfers for StubHub.
Two arrested for stealing Taylor Swift Eras Tour tickets and selling for a $600,000 profit in cybercrime scheme
Two people were arrested in New York City after allegedly using backend access to StubHub's system to steal the URLs for 900 concert tickets ...
Cybercrime 'crew' stole $635,000 in Taylor Swift concert tickets
New York prosecutors say that two people working at a third-party contractor for the StubHub online ticket marketplace made $635,000 after ...
StubHub plans IPO in new test of Wall Street appetite for tech stocks
Online ticket vendor aims to raise $1bn at a value of $16.5bn.
Forecast: 13 Companies That Could Go Public In 2025 If The IPO Market Gains Steam
Here are 13 companies that the Crunchbase News team thinks could be top contenders to go public if our 2025 market forecast bears out.
The 2026 FIFA World Cup ticket scams - Panda Security
Soccer fans should be aware of fake profiles on social media claiming to offer tickets. These people should not be trusted. If you want to ...
Hackers linked to stealing $600K worth of Taylor Swift concert tickets arrested
Two individuals from Queens, New York, have been arrested for allegedly orchestrating a scheme that exploited a loophole in StubHub's system to steal and ...
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Frequently Asked Questions (FAQ) on Cybersecurity Incidents
StubHub CyberSecurity History Information
Total Incidents: According to Rankiteo, StubHub has faced 2 incidents in the past.
Incident Types: The types of cybersecurity incidents that have occurred include ['Breach'].
Total Financial Loss: The total financial loss from these incidents is estimated to be {total_financial_loss}.
Cybersecurity Posture: The company's overall cybersecurity posture is described as At StubHub, our mission is to give everyone the freedom to access and connect through live experiences. We power the world's most accessible, secure, transparent live event marketplaces. StubHub is the global leader, enabling fans to access the world's widest selection of live events. With StubHub in North America and viagogo, our international platform, we service buyers, sellers, and partners alike in more than 200 countries in 33 languages and 48 currencies. From any sport to every music genre, comedy to dance, festivals to theater - StubHub has more than 100 million tickets available to events around the world annually. StubHub is the global destination for live event experiences, where fans can discover and secure tickets to any event anywhere in the world. With a vision to redefine live entertainment, we build seamless consumer-focused products, operate a multi-channel marketing powerhouse to connect with fans online and offline, deliver advanced pricing intelligence for fair and accurate ticketing, and provide universal selection to ensure access to events worldwide. Our trusted and reliable platform guarantees a zero-breakage ticket-buying experience. Ready to shape the future of live entertainment?.
Detection and Response: The company detects and responds to cybersecurity incidents through {description_of_detection_and_response_process}.
Incident Details
Incident 1: Ransomware Attack
Title: {Incident_Title}
Description: {Brief_description_of_the_incident}
Date Detected: {Detection_Date}
Date Publicly Disclosed: {Disclosure_Date}
Date Resolved: {Resolution_Date}
Type: {Type_of_Attack}
Attack Vector: {Attack_Vector}
Vulnerability Exploited: {Vulnerability}
Threat Actor: {Threat_Actor}
Motivation: {Motivation}
Incident 2: Data Breach
Title: {Incident_Title}
Description: {Brief_description_of_the_incident}
Date Detected: {Detection_Date}
Date Publicly Disclosed: {Disclosure_Date}
Date Resolved: {Resolution_Date}
Type: {Type_of_Attack}
Attack Vector: {Attack_Vector}
Vulnerability Exploited: {Vulnerability}
Threat Actor: {Threat_Actor}
Motivation: {Motivation}
Common Attack Types: The most common types of attacks the company has faced are ['Breach'].
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through {description_of_identification_process}.
Impact of the Incidents
Incident 1: Ransomware Attack
Financial Loss: {Financial_Loss}
Data Compromised: {Data_Compromised}
Systems Affected: {Systems_Affected}
Downtime: {Downtime}
Operational Impact: {Operational_Impact}
Conversion Rate Impact: {Conversion_Rate_Impact}
Revenue Loss: {Revenue_Loss}
Customer Complaints: {Customer_Complaints}
Brand Reputation Impact: {Brand_Reputation_Impact}
Legal Liabilities: {Legal_Liabilities}
Identity Theft Risk: {Identity_Theft_Risk}
Payment Information Risk: {Payment_Information_Risk}
Incident 2: Data Breach
Financial Loss: {Financial_Loss}
Data Compromised: {Data_Compromised}
Systems Affected: {Systems_Affected}
Downtime: {Downtime}
Operational Impact: {Operational_Impact}
Conversion Rate Impact: {Conversion_Rate_Impact}
Revenue Loss: {Revenue_Loss}
Customer Complaints: {Customer_Complaints}
Brand Reputation Impact: {Brand_Reputation_Impact}
Legal Liabilities: {Legal_Liabilities}
Identity Theft Risk: {Identity_Theft_Risk}
Payment Information Risk: {Payment_Information_Risk}
Average Financial Loss: The average financial loss per incident is {average_financial_loss}.
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are {list_of_commonly_compromised_data_types}.
Incident 1: Ransomware Attack
Entity Name: {Entity_Name}
Entity Type: {Entity_Type}
Industry: {Industry}
Location: {Location}
Size: {Size}
Customers Affected: {Customers_Affected}
Incident 2: Data Breach
Entity Name: {Entity_Name}
Entity Type: {Entity_Type}
Industry: {Industry}
Location: {Location}
Size: {Size}
Customers Affected: {Customers_Affected}
Response to the Incidents
Incident 1: Ransomware Attack
Incident Response Plan Activated: {Yes/No}
Third Party Assistance: {Yes/No}
Law Enforcement Notified: {Yes/No}
Containment Measures: {Containment_Measures}
Remediation Measures: {Remediation_Measures}
Recovery Measures: {Recovery_Measures}
Communication Strategy: {Communication_Strategy}
Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}
On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}
Network Segmentation: {Network_Segmentation}
Enhanced Monitoring: {Enhanced_Monitoring}
Incident 2: Data Breach
Incident Response Plan Activated: {Yes/No}
Third Party Assistance: {Yes/No}
Law Enforcement Notified: {Yes/No}
Containment Measures: {Containment_Measures}
Remediation Measures: {Remediation_Measures}
Recovery Measures: {Recovery_Measures}
Communication Strategy: {Communication_Strategy}
Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}
On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}
Network Segmentation: {Network_Segmentation}
Enhanced Monitoring: {Enhanced_Monitoring}
Incident Response Plan: The company's incident response plan is described as {description_of_incident_response_plan}.
Third-Party Assistance: The company involves third-party assistance in incident response through {description_of_third_party_involvement}.
Data Breach Information
Incident 2: Data Breach
Type of Data Compromised: {Type_of_Data}
Number of Records Exposed: {Number_of_Records}
Sensitivity of Data: {Sensitivity_of_Data}
Data Exfiltration: {Yes/No}
Data Encryption: {Yes/No}
File Types Exposed: {File_Types}
Personally Identifiable Information: {Yes/No}
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: {description_of_prevention_measures}.
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through {description_of_handling_process}.
Ransomware Information
Incident 1: Ransomware Attack
Ransom Demanded: {Ransom_Amount}
Ransom Paid: {Ransom_Paid}
Ransomware Strain: {Ransomware_Strain}
Data Encryption: {Yes/No}
Data Exfiltration: {Yes/No}
Ransom Payment Policy: The company's policy on paying ransoms in ransomware incidents is described as {description_of_ransom_payment_policy}.
Data Recovery from Ransomware: The company recovers data encrypted by ransomware through {description_of_data_recovery_process}.
Regulatory Compliance
Incident 1: Ransomware Attack
Regulations Violated: {Regulations_Violated}
Fines Imposed: {Fines_Imposed}
Legal Actions: {Legal_Actions}
Regulatory Notifications: {Regulatory_Notifications}
Incident 2: Data Breach
Regulations Violated: {Regulations_Violated}
Fines Imposed: {Fines_Imposed}
Legal Actions: {Legal_Actions}
Regulatory Notifications: {Regulatory_Notifications}
Regulatory Frameworks: The company complies with the following regulatory frameworks regarding cybersecurity: {list_of_regulatory_frameworks}.
Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through {description_of_compliance_measures}.
Lessons Learned and Recommendations
Incident 1: Ransomware Attack
Lessons Learned: {Lessons_Learned}
Incident 2: Data Breach
Lessons Learned: {Lessons_Learned}
Incident 1: Ransomware Attack
Recommendations: {Recommendations}
Incident 2: Data Breach
Recommendations: {Recommendations}
Key Lessons Learned: The key lessons learned from past incidents are {list_of_key_lessons_learned}.
Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: {list_of_implemented_recommendations}.
References
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at {list_of_additional_resources}.
Investigation Status
Incident 1: Ransomware Attack
Investigation Status: {Investigation_Status}
Incident 2: Data Breach
Investigation Status: {Investigation_Status}
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through {description_of_communication_process}.
Stakeholder and Customer Advisories
Incident 1: Ransomware Attack
Stakeholder Advisories: {Stakeholder_Advisories}
Customer Advisories: {Customer_Advisories}
Incident 2: Data Breach
Stakeholder Advisories: {Stakeholder_Advisories}
Customer Advisories: {Customer_Advisories}
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: {description_of_advisories_provided}.
Initial Access Broker
Incident 1: Ransomware Attack
Entry Point: {Entry_Point}
Reconnaissance Period: {Reconnaissance_Period}
Backdoors Established: {Backdoors_Established}
High Value Targets: {High_Value_Targets}
Data Sold on Dark Web: {Yes/No}
Incident 2: Data Breach
Entry Point: {Entry_Point}
Reconnaissance Period: {Reconnaissance_Period}
Backdoors Established: {Backdoors_Established}
High Value Targets: {High_Value_Targets}
Data Sold on Dark Web: {Yes/No}
Monitoring and Mitigation of Initial Access Brokers: The company monitors and mitigates the activities of initial access brokers through {description_of_monitoring_and_mitigation_measures}.
Post-Incident Analysis
Incident 1: Ransomware Attack
Root Causes: {Root_Causes}
Corrective Actions: {Corrective_Actions}
Incident 2: Data Breach
Root Causes: {Root_Causes}
Corrective Actions: {Corrective_Actions}
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as {description_of_post_incident_analysis_process}.
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: {list_of_corrective_actions_taken}.
Additional Questions
General Information
Ransom Payment History: The company has {paid/not_paid} ransoms in the past.
Last Ransom Demanded: The amount of the last ransom demanded was {last_ransom_amount}.
Last Attacking Group: The attacking group in the last incident was {last_attacking_group}.
Incident Details
Most Recent Incident Detected: The most recent incident detected was on {most_recent_incident_detected_date}.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on {most_recent_incident_publicly_disclosed_date}.
Most Recent Incident Resolved: The most recent incident resolved was on {most_recent_incident_resolved_date}.
Impact of the Incidents
Highest Financial Loss: The highest financial loss from an incident was {highest_financial_loss}.
Most Significant Data Compromised: The most significant data compromised in an incident was {most_significant_data_compromised}.
Most Significant System Affected: The most significant system affected in an incident was {most_significant_system_affected}.
Response to the Incidents
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was {third_party_assistance_in_most_recent_incident}.
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were {containment_measures_in_most_recent_incident}.
Data Breach Information
Most Sensitive Data Compromised: The most sensitive data compromised in a breach was {most_sensitive_data_compromised}.
Number of Records Exposed: The number of records exposed in the most significant breach was {number_of_records_exposed}.
Ransomware Information
Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was {highest_ransom_demanded}.
Highest Ransom Paid: The highest ransom paid in a ransomware incident was {highest_ransom_paid}.
Regulatory Compliance
Highest Fine Imposed: The highest fine imposed for a regulatory violation was {highest_fine_imposed}.
Most Significant Legal Action: The most significant legal action taken for a regulatory violation was {most_significant_legal_action}.
Lessons Learned and Recommendations
Most Significant Lesson Learned: The most significant lesson learned from past incidents was {most_significant_lesson_learned}.
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was {most_significant_recommendation_implemented}.
References
Most Recent Source: The most recent source of information about an incident is {most_recent_source}.
Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is {most_recent_url}.
Investigation Status
Current Status of Most Recent Investigation: The current status of the most recent investigation is {current_status_of_most_recent_investigation}.
Stakeholder and Customer Advisories
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was {most_recent_stakeholder_advisory}.
Most Recent Customer Advisory: The most recent customer advisory issued was {most_recent_customer_advisory}.
Initial Access Broker
Most Recent Entry Point: The most recent entry point used by an initial access broker was {most_recent_entry_point}.
Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was {most_recent_reconnaissance_period}.
Post-Incident Analysis
Most Significant Root Cause: The most significant root cause identified in post-incident analysis was {most_significant_root_cause}.
Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was {most_significant_corrective_action}.
What Do We Measure?
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
