South Staffs Water Company Cyber Security Posture

south-staffs-water.co.uk

South Staffs Water is a private water company formed in 1853 to provide water to the inhabitants of the Black Country. We supply a population of nearly 1.25 million, over an area of almost 1,490 square kilometres. Our area of supply stretches from the edge of Ashbourne in the north, to Halesowen in the south, and from Burton on Trent in the East to Kinver in the West. We operate 24 hours a day - trapping the rain that falls, controlling the amount of water taken from rivers and underground aquifers, treating the water so that it is safe to drink and then transporting a constant supply of water to homes, shops, offices, factories, hospitals and schools. When you turn on your tap, you are completing a cycle that has involved hundreds of people, many kilometres of water mains and millions of pounds of investment.

SSW Company Details

Linkedin ID:

south-staffs-water

Employees number:

501-1,000 employees

Number of followers:

11471

NAICS:

221

Industry Type:

Utilities

Homepage:

south-staffs-water.co.uk

IP Addresses:

Scan still pending

Company ID:

SOU_2971482

Scan Status:

In-progress

AI scoreSSW Risk Score (AI oriented)

Between 800 and 900

This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.

Ailogo

South Staffs Water Company Scoring based on AI Models

Model NameDateDescriptionCurrent Score DifferenceScore
AVERAGE-Industry03-12-2025

This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers.

N/A

Between 800 and 900

South Staffs Water Company Cyber Security News & History

Past Incidents
1
Attack Types
1
EntityTypeSeverityImpactSeenUrl IDDetailsView
South Staffs WaterCyber Attack100608/2022SOU11731122Link
Rankiteo Explanation :
Attack threatening the economy of a geographical region

Description: South Staffordshire Water was targeted by a criminal cyber attack in August 2022. The SCADA systems of the company, which regulate industrial operations at treatment plants, were allegedly accessible to criminal hackers. The criminal organization published stolen documents purportedly verifying the compromise on the dark web. The seized data, however, didn't support their assertion, raising questions about the accuracy of the attack. The UK is now experiencing a water crisis due to a protracted drought. Residents were being asked to use less water, and certain water companies have banned the use of hosepipes. South Staffordshire Water has not yet commented on whether it will pay the ransom.

South Staffs Water Company Subsidiaries

SubsidiaryImage

South Staffs Water is a private water company formed in 1853 to provide water to the inhabitants of the Black Country. We supply a population of nearly 1.25 million, over an area of almost 1,490 square kilometres. Our area of supply stretches from the edge of Ashbourne in the north, to Halesowen in the south, and from Burton on Trent in the East to Kinver in the West. We operate 24 hours a day - trapping the rain that falls, controlling the amount of water taken from rivers and underground aquifers, treating the water so that it is safe to drink and then transporting a constant supply of water to homes, shops, offices, factories, hospitals and schools. When you turn on your tap, you are completing a cycle that has involved hundreds of people, many kilometres of water mains and millions of pounds of investment.

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SSW Cyber Security News

2022-08-16T07:00:00.000Z
Water systems at South Staffordshire breached, leading to disruption in IT network

Cyber attackers have targeted South Staffordshire PLC, the parent company of South Staffs Water and Cambridge Water, the company confirmedย ...

2022-11-30T08:00:00.000Z
South Staffs Water reveals data hack

A water company targeted by hackers says the bank details of customers could have been accessed and potentially leaked on the dark web.

2025-01-14T08:00:00.000Z
Manchester Law Firm Leads 15,000 to Sue Google and Microsoft over AI Data

Manchester-based law firm Barings Law has rallied 15,000 people to sue Google and Microsoft over numerous alleged violations of data misuse.

2022-08-17T07:00:00.000Z
UK Water Supplier Hit by โ€˜Extremely Concerningโ€™ Cyberattack

A company that supplies water to more than 1.5 million people in the UK disclosed it was hit by a cyberattack in an incident securityย ...

2022-08-24T07:00:00.000Z
UK Water Supplier Suffered a Clop Ransomware Attack During Major Drought; Victim Initially Misidentified as UKโ€™s Largest Water Utility

UK water supplier, South Staffordshire PLC, suffered a Clop ransomware attack in which the gang misidentified its victim.

2022-08-28T07:00:00.000Z
Cl0p ransomware attack yet again puts pressure on water sector to fix cybersecurity gaps

Cybersecurity attackers have once again targeted the water sector as the Russian-based Cl0p ransomware hacker group breached water systemsย ...

2022-08-16T07:00:00.000Z
UK water supplier confirms hack by Cl0p ransomware gang

The Cl0p ransomware group has claimed an attack on UK-based utility supplier South Staffs Water after misattributing the attack to a different company.

2022-08-16T07:00:00.000Z
South Staffordshire Water says it was target of cyber attack as criminals bungle extortion attempt

The statement was released after a ransomware group known as Cl0p claimed to have hacked a different water company's networks. Using its darknetย ...

2022-11-30T08:00:00.000Z
Ransomware group may have stolen customer bank details from British water company

South Staffordshire Water said that an attempted ransomware attack in August may have enabled cybercriminals to steal customer bank details.

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faq

Frequently Asked Questions (FAQ) on Cybersecurity Incidents

SSW CyberSecurity History Information

Total Incidents: According to Rankiteo, SSW has faced 1 incidents in the past.

Incident Types: The types of cybersecurity incidents that have occurred include ['Cyber Attack'].

Total Financial Loss: The total financial loss from these incidents is estimated to be {total_financial_loss}.

Cybersecurity Posture: The company's overall cybersecurity posture is described as South Staffs Water is a private water company formed in 1853 to provide water to the inhabitants of the Black Country. We supply a population of nearly 1.25 million, over an area of almost 1,490 square kilometres. Our area of supply stretches from the edge of Ashbourne in the north, to Halesowen in the south, and from Burton on Trent in the East to Kinver in the West. We operate 24 hours a day - trapping the rain that falls, controlling the amount of water taken from rivers and underground aquifers, treating the water so that it is safe to drink and then transporting a constant supply of water to homes, shops, offices, factories, hospitals and schools. When you turn on your tap, you are completing a cycle that has involved hundreds of people, many kilometres of water mains and millions of pounds of investment..

Detection and Response: The company detects and responds to cybersecurity incidents through {description_of_detection_and_response_process}.

Incident Details

Incident 1: Ransomware Attack

Title: {Incident_Title}

Description: {Brief_description_of_the_incident}

Date Detected: {Detection_Date}

Date Publicly Disclosed: {Disclosure_Date}

Date Resolved: {Resolution_Date}

Type: {Type_of_Attack}

Attack Vector: {Attack_Vector}

Vulnerability Exploited: {Vulnerability}

Threat Actor: {Threat_Actor}

Motivation: {Motivation}

Incident 2: Data Breach

Title: {Incident_Title}

Description: {Brief_description_of_the_incident}

Date Detected: {Detection_Date}

Date Publicly Disclosed: {Disclosure_Date}

Date Resolved: {Resolution_Date}

Type: {Type_of_Attack}

Attack Vector: {Attack_Vector}

Vulnerability Exploited: {Vulnerability}

Threat Actor: {Threat_Actor}

Motivation: {Motivation}

Common Attack Types: As of now, the company has not encountered any reported incidents involving common cyberattacks.

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through {description_of_identification_process}.

Impact of the Incidents

Incident 1: Ransomware Attack

Financial Loss: {Financial_Loss}

Data Compromised: {Data_Compromised}

Systems Affected: {Systems_Affected}

Downtime: {Downtime}

Operational Impact: {Operational_Impact}

Conversion Rate Impact: {Conversion_Rate_Impact}

Revenue Loss: {Revenue_Loss}

Customer Complaints: {Customer_Complaints}

Brand Reputation Impact: {Brand_Reputation_Impact}

Legal Liabilities: {Legal_Liabilities}

Identity Theft Risk: {Identity_Theft_Risk}

Payment Information Risk: {Payment_Information_Risk}

Incident 2: Data Breach

Financial Loss: {Financial_Loss}

Data Compromised: {Data_Compromised}

Systems Affected: {Systems_Affected}

Downtime: {Downtime}

Operational Impact: {Operational_Impact}

Conversion Rate Impact: {Conversion_Rate_Impact}

Revenue Loss: {Revenue_Loss}

Customer Complaints: {Customer_Complaints}

Brand Reputation Impact: {Brand_Reputation_Impact}

Legal Liabilities: {Legal_Liabilities}

Identity Theft Risk: {Identity_Theft_Risk}

Payment Information Risk: {Payment_Information_Risk}

Average Financial Loss: The average financial loss per incident is {average_financial_loss}.

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are {list_of_commonly_compromised_data_types}.

Incident 1: Ransomware Attack

Entity Name: {Entity_Name}

Entity Type: {Entity_Type}

Industry: {Industry}

Location: {Location}

Size: {Size}

Customers Affected: {Customers_Affected}

Incident 2: Data Breach

Entity Name: {Entity_Name}

Entity Type: {Entity_Type}

Industry: {Industry}

Location: {Location}

Size: {Size}

Customers Affected: {Customers_Affected}

Response to the Incidents

Incident 1: Ransomware Attack

Incident Response Plan Activated: {Yes/No}

Third Party Assistance: {Yes/No}

Law Enforcement Notified: {Yes/No}

Containment Measures: {Containment_Measures}

Remediation Measures: {Remediation_Measures}

Recovery Measures: {Recovery_Measures}

Communication Strategy: {Communication_Strategy}

Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}

On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}

Network Segmentation: {Network_Segmentation}

Enhanced Monitoring: {Enhanced_Monitoring}

Incident 2: Data Breach

Incident Response Plan Activated: {Yes/No}

Third Party Assistance: {Yes/No}

Law Enforcement Notified: {Yes/No}

Containment Measures: {Containment_Measures}

Remediation Measures: {Remediation_Measures}

Recovery Measures: {Recovery_Measures}

Communication Strategy: {Communication_Strategy}

Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}

On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}

Network Segmentation: {Network_Segmentation}

Enhanced Monitoring: {Enhanced_Monitoring}

Incident Response Plan: The company's incident response plan is described as {description_of_incident_response_plan}.

Third-Party Assistance: The company involves third-party assistance in incident response through {description_of_third_party_involvement}.

Data Breach Information

Incident 2: Data Breach

Type of Data Compromised: {Type_of_Data}

Number of Records Exposed: {Number_of_Records}

Sensitivity of Data: {Sensitivity_of_Data}

Data Exfiltration: {Yes/No}

Data Encryption: {Yes/No}

File Types Exposed: {File_Types}

Personally Identifiable Information: {Yes/No}

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: {description_of_prevention_measures}.

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through {description_of_handling_process}.

Ransomware Information

Incident 1: Ransomware Attack

Ransom Demanded: {Ransom_Amount}

Ransom Paid: {Ransom_Paid}

Ransomware Strain: {Ransomware_Strain}

Data Encryption: {Yes/No}

Data Exfiltration: {Yes/No}

Ransom Payment Policy: The company's policy on paying ransoms in ransomware incidents is described as {description_of_ransom_payment_policy}.

Data Recovery from Ransomware: The company recovers data encrypted by ransomware through {description_of_data_recovery_process}.

Regulatory Compliance

Ransomware Logo

Incident 1: Ransomware Attack

Regulations Violated: {Regulations_Violated}

Fines Imposed: {Fines_Imposed}

Legal Actions: {Legal_Actions}

Regulatory Notifications: {Regulatory_Notifications}

Data Breach Logo

Incident 2: Data Breach

Regulations Violated: {Regulations_Violated}

Fines Imposed: {Fines_Imposed}

Legal Actions: {Legal_Actions}

Regulatory Notifications: {Regulatory_Notifications}

Regulatory Frameworks: The company complies with the following regulatory frameworks regarding cybersecurity: {list_of_regulatory_frameworks}.

Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through {description_of_compliance_measures}.

Lessons Learned and Recommendations

Incident 1: Ransomware Attack

Lessons Learned: {Lessons_Learned}

Incident 2: Data Breach

Lessons Learned: {Lessons_Learned}

Incident 1: Ransomware Attack

Recommendations: {Recommendations}

Incident 2: Data Breach

Recommendations: {Recommendations}

Key Lessons Learned: The key lessons learned from past incidents are {list_of_key_lessons_learned}.

Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: {list_of_implemented_recommendations}.

References

Incident 1: Ransomware Attack

Source: {Source}

URL: {URL}

Date Accessed: {Date_Accessed}

Incident 2: Data Breach

Source: {Source}

URL: {URL}

Date Accessed: {Date_Accessed}

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at {list_of_additional_resources}.

Investigation Status

Incident 1: Ransomware Attack

Investigation Status: {Investigation_Status}

Incident 2: Data Breach

Investigation Status: {Investigation_Status}

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through {description_of_communication_process}.

Stakeholder and Customer Advisories

Incident 1: Ransomware Attack

Stakeholder Advisories: {Stakeholder_Advisories}

Customer Advisories: {Customer_Advisories}


Incident 2: Data Breach

Stakeholder Advisories: {Stakeholder_Advisories}

Customer Advisories: {Customer_Advisories}

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: {description_of_advisories_provided}.

Initial Access Broker

Incident 1: Ransomware Attack

Entry Point: {Entry_Point}

Reconnaissance Period: {Reconnaissance_Period}

Backdoors Established: {Backdoors_Established}

High Value Targets: {High_Value_Targets}

Data Sold on Dark Web: {Yes/No}

Incident 2: Data Breach

Entry Point: {Entry_Point}

Reconnaissance Period: {Reconnaissance_Period}

Backdoors Established: {Backdoors_Established}

High Value Targets: {High_Value_Targets}

Data Sold on Dark Web: {Yes/No}

Monitoring and Mitigation of Initial Access Brokers: The company monitors and mitigates the activities of initial access brokers through {description_of_monitoring_and_mitigation_measures}.

Post-Incident Analysis

Incident 1: Ransomware Attack

Root Causes: {Root_Causes}

Corrective Actions: {Corrective_Actions}

Incident 2: Data Breach

Root Causes: {Root_Causes}

Corrective Actions: {Corrective_Actions}

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as {description_of_post_incident_analysis_process}.

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: {list_of_corrective_actions_taken}.

Additional Questions

General Information

Ransom Payment History: The company has {paid/not_paid} ransoms in the past.

Last Ransom Demanded: The amount of the last ransom demanded was {last_ransom_amount}.

Last Attacking Group: The attacking group in the last incident was {last_attacking_group}.

Incident Details

Most Recent Incident Detected: The most recent incident detected was on {most_recent_incident_detected_date}.

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on {most_recent_incident_publicly_disclosed_date}.

Most Recent Incident Resolved: The most recent incident resolved was on {most_recent_incident_resolved_date}.

Impact of the Incidents

Highest Financial Loss: The highest financial loss from an incident was {highest_financial_loss}.

Most Significant Data Compromised: The most significant data compromised in an incident was {most_significant_data_compromised}.

Most Significant System Affected: The most significant system affected in an incident was {most_significant_system_affected}.

Response to the Incidents

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was {third_party_assistance_in_most_recent_incident}.

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were {containment_measures_in_most_recent_incident}.

Data Breach Information

Most Sensitive Data Compromised: The most sensitive data compromised in a breach was {most_sensitive_data_compromised}.

Number of Records Exposed: The number of records exposed in the most significant breach was {number_of_records_exposed}.

Ransomware Information

Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was {highest_ransom_demanded}.

Highest Ransom Paid: The highest ransom paid in a ransomware incident was {highest_ransom_paid}.

Regulatory Compliance

Highest Fine Imposed: The highest fine imposed for a regulatory violation was {highest_fine_imposed}.

Most Significant Legal Action: The most significant legal action taken for a regulatory violation was {most_significant_legal_action}.

Lessons Learned and Recommendations

Most Significant Lesson Learned: The most significant lesson learned from past incidents was {most_significant_lesson_learned}.

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was {most_significant_recommendation_implemented}.

References

Most Recent Source: The most recent source of information about an incident is {most_recent_source}.

Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is {most_recent_url}.

Investigation Status

Current Status of Most Recent Investigation: The current status of the most recent investigation is {current_status_of_most_recent_investigation}.

Stakeholder and Customer Advisories

Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was {most_recent_stakeholder_advisory}.

Most Recent Customer Advisory: The most recent customer advisory issued was {most_recent_customer_advisory}.

Initial Access Broker

Most Recent Entry Point: The most recent entry point used by an initial access broker was {most_recent_entry_point}.

Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was {most_recent_reconnaissance_period}.

Post-Incident Analysis

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was {most_significant_root_cause}.

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was {most_significant_corrective_action}.

What Do We Measure?

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Incident
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Grade
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Digital Assets

Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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