Serco Company Cyber Security Posture
serco.comWe bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world. With a focus on serving governments globally, Serco’s services span justice, migration, defence, space, customer services, health, and transport. Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management.
Serco Company Details
serco
30711 employees
448830.0
541
IT Services and IT Consulting
serco.com
Scan still pending
SER_3397065
In-progress
Serco Risk Score (AI oriented)Between 900 and 1000
This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.
Serco Global Score.png)
Serco Company Scoring based on AI Models
| Model Name | Date | Description | Current Score Difference | Score |
|---|---|---|---|---|
| AVERAGE-Industry | 03-12-2025 | This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers. | N/A | Between 900 and 1000 |
Serco Company Cyber Security News & History
| Entity | Type | Severity | Impact | Seen | Url ID | Details | View |
|---|---|---|---|---|---|---|---|
| Serco | Ransomware | 100 | 5 | 02/2021 | SER05323322 | Link | |
Rankiteo Explanation : Attack threatening the organization's existenceDescription: The outsourcing firm Serco was targeted by the Babuk ransomware group. The attackers tried to terminate various security and recovery services as well as database, browser, and email programs and copied more than 1TB of your data. The attack had impacted the company's mainland European operations. The attackers threatened the company with "consequences" if it wouldn’t cooperate. | |||||||
| Serco | Data Leak | 50 | 1 | 05/2020 | SER2217291222 | Link | |
Rankiteo Explanation : Attack without any consequencesDescription: The outsourcing company Serco accidentally shared the email addresses of almost 300 contact tracers recruited to assist in the UK government’s coronavirus “test, track, and trace” strategy. Serco is among the companies that are recruiting, coaching, and managing contact tracers who do not have clinical training. The email addresses were shared when Serco was contacting new recruits about training. The 296 email addresses were exposed when a member of staff at Serco wrote to trainees asking them not to contact the helpdesk if they had questions about training. | |||||||
Serco Company Subsidiaries
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world. With a focus on serving governments globally, Serco’s services span justice, migration, defence, space, customer services, health, and transport. Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management.
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Serco Cyber Security News
Cyber-Attack on Microlise Disrupts DHL and Serco Tracking Services
Alessandro Mascellino ... A cyber-attack targeting telematics provider Microlise has disrupted tracking services for key clients like DHL and ...
Serco, DHL among firms affected by Microlise cyber attack
Serco, DHL among firms affected by Microlise cyber attack · Cloudflare co-founder and CEO, Matthew Prince, pictured during the Fortune ...
Cyberattackers stole Microlise staff data following DHL, Serco disruption
Telematics tech biz Microlise says an attack that hit its network likely did not expose customer data, although staff aren't so lucky.
Navy chooses Serco for research in advanced sonar signal processing for anti-submarine warfare (ASW)
WASHINGTON – U.S. Navy ocean systems experts needed active sonar signal processing for undersea warfare applications. They found a solution ...
CGI awarded ASCEND contract by ESA to support ESA-MAAP platform development
This will serve as the backbone for the processing environment, offering scalable IT resources to meet evolving user needs. In addition, CGI ...
Cyberattack disables tracking systems and panic alarms on British prison vans
Microlise, a telematics company, said a network intrusion affected services that it provides to British prisoner escort vans.
E-tracking and panic alarms on UK prisoner vans offline for days after supply chain cyberattack
Microlise, a UK-based fleet management technology provider, was hit by a cyberattack last week resulting in a trickle-down effect on the ...
Cybersecurity ‘is your most important risk’
Artificial intelligence is compounding the issue with emails containing more context and better messaging to fool the recipient into thinking it ...
Serco tracking devices on prison vans disabled after cyber attack
Crews transporting offenders left without security in subcontractor outage that also hit DHL.
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Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Serco CyberSecurity History Information
How many cyber incidents has Serco faced?
Total Incidents: According to Rankiteo, Serco has faced 2 incidents in the past.
What types of cybersecurity incidents have occurred at Serco?
Incident Types: The types of cybersecurity incidents that have occurred incidents Ransomware and Data Leak.
Incident Details
Can you provide details on each incident?
Incident : Data Leak
Title: Serco Email Address Leak Incident
Description: The outsourcing company Serco accidentally shared the email addresses of almost 300 contact tracers recruited to assist in the UK government’s coronavirus 'test, track, and trace' strategy. Serco is among the companies that are recruiting, coaching, and managing contact tracers who do not have clinical training. The email addresses were shared when Serco was contacting new recruits about training. The 296 email addresses were exposed when a member of staff at Serco wrote to trainees asking them not to contact the helpdesk if they had questions about training.
Type: Data Leak
Attack Vector: Accidental Sharing
Incident : Ransomware
Title: Serco Ransomware Attack by Babuk Group
Description: The outsourcing firm Serco was targeted by the Babuk ransomware group. The attackers tried to terminate various security and recovery services as well as database, browser, and email programs and copied more than 1TB of your data. The attack had impacted the company's mainland European operations. The attackers threatened the company with 'consequences' if it wouldn’t cooperate.
Type: Ransomware
Threat Actor: Babuk ransomware group
Motivation: Financial
What are the most common types of attacks the company has faced?
Common Attack Types: The most common types of attacks the company has faced is Ransomware.
Impact of the Incidents
What was the impact of each incident?
Incident : Data Leak SER2217291222
Data Compromised: Email Addresses
Incident : Ransomware SER05323322
Data Compromised: More than 1TB of data
Systems Affected: Security services, Recovery services, Database programs, Browser programs, Email programs
Operational Impact: Mainland European operations
What types of data are most commonly compromised in incidents?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Email Addresses.
Which entities were affected by each incident?
Incident : Data Leak SER2217291222
Entity Type: Outsourcing Company
Industry: Government Services
Location: UK
Customers Affected: 296
Incident : Ransomware SER05323322
Entity Type: Outsourcing Firm
Industry: Outsourcing
Location: Mainland Europe
Data Breach Information
What type of data was compromised in each breach?
Incident : Data Leak SER2217291222
Type of Data Compromised: Email Addresses
Number of Records Exposed: 296
Incident : Ransomware SER05323322
Data Exfiltration: More than 1TB of data
Ransomware Information
Was ransomware involved in any of the incidents?
Additional Questions
General Information
Who was the attacking group in the last incident?
Last Attacking Group: The attacking group in the last incident was an Babuk ransomware group.
Impact of the Incidents
What was the most significant data compromised in an incident?
Most Significant Data Compromised: The most significant data compromised in an incident were Email Addresses and More than 1TB of data.
What was the most significant system affected in an incident?
Most Significant System Affected: The most significant system affected in an incident were Security services, Recovery services, Database programs, Browser programs, Email programs.
Data Breach Information
What was the most sensitive data compromised in a breach?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Email Addresses and More than 1TB of data.
What was the number of records exposed in the most significant breach?
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 296.0.
What Do We Measure?
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
