Salesforce Company Cyber Security Posture

salesforce.com

๐Ÿ‘‹ We're Salesforce, the customer company.ย ย CRM + Data + AI + Trust. Privacy Statement: http://www.salesforce.com/company/privacy/

Salesforce Company Details

Linkedin ID:

salesforce

Employees number:

78060 employees

Number of followers:

5692039.0

NAICS:

511

Industry Type:

Software Development

Homepage:

salesforce.com

IP Addresses:

4

Company ID:

SAL_2246365

Scan Status:

In-progress

AI scoreSalesforce Risk Score (AI oriented)

Between 900 and 1000

This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.

globalscoreSalesforce Global Score
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Ailogo

Salesforce Company Scoring based on AI Models

Model NameDateDescriptionCurrent Score DifferenceScore
AVERAGE-Industry03-12-2025

This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers.

N/A

Between 900 and 1000

Salesforce Company Cyber Security News & History

Past Incidents
2
Attack Types
2
EntityTypeSeverityImpactSeenUrl IDDetailsView
SalesforceCyber Attack6005/2019SAL215719323Link
Rankiteo Explanation :
Attack threatening the organization's existence

Description: Salesforce's North American and European customers endured a 15-hour outage after a cyber attack. The incident came after the salesforce technology team blocked access to certain instances that contain customers affected by a database script deployment that inadvertently gave users broader data access than intended. To protect the customers, the company blocked access to all instances that contain affected customers until they could block access to orgs with the inadvertent permissions. As a result, customers who were not affected may also experienced service disruption.

SalesforceBreach10036/2025SAL633060625Link
Rankiteo Explanation :
Attack with significant impact with internal employee data leaks

Description: A financially motivated threat actor group, UNC6040, has been targeting Salesforce customers through voice phishing (Vishing). The group impersonates IT support personnel to trick employees into granting sensitive access or sharing credentials. This campaign has resulted in the compromise of organizational data and subsequent extortion attempts, posing a significant threat to the company's security and reputation.

Salesforce Company Subsidiaries

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Salesforce Cyber Security News

2025-06-04T07:00:00.000Z
Hackers abuse malicious version of Salesforce tool for data theft, extortion

A threat group is using voice phishing to trick targeted organizations into sharing sensitive credentials.

2025-07-02T16:55:02.000Z
George Kurtz On The Genesis Of CrowdStrike: "Salesforce Of Security"

โ€œThe founding idea around CrowdStrike is what I call the Salesforce of security, the first cloud-based security company that created betterย ...

2025-06-04T07:00:00.000Z
Companiesโ€™ Salesforce data is latest hacker target

Suspects: The Salesforce data hacks resemble the work of a decentralized hacker group called the Com, Google said. The Com is also linked toย ...

2025-06-04T07:00:00.000Z
Hackers abuse modified Salesforce app to steal data, extort companies, Google says

The hackers use voice calls to trick employees into visiting a purported Salesforce connected app setup page to approve the unauthorized,ย ...

2025-06-11T07:00:00.000Z
Salesforce tags 5 CVEs after SaaS security probe uncovers misconfig risks

Salesforce has assigned five CVE identifiers following a security report that uncovered more than 20 configuration weaknesses.

2025-06-24T06:26:00.000Z
Your Salesforce Data Isnโ€™t as Safe as You Think

Salesforce data is at risk without a proper backup plan, as the Recycle Bin isn't sufficient for recovery.

2025-06-10T07:00:00.000Z
Five Zero-Days, 15 Misconfigurations Found in Salesforce Industry Cloud

Security researchers uncover critical flaws and widespread misconfigurations in Salesforce's industry-specific CRM solutions.

2025-06-11T07:00:00.000Z
Salesforce OmniStudio Vulnerabilities Exposes Sensitive Customer Data in Plain Text

A critical security flaw in Salesforce OmniStudio has been discovered that allows unauthorized access to sensitive customer informationย ...

2025-03-08T06:06:52.000Z
Salesforce acquires Own Company

How important is data protection and data management these days? It's important enough that Salesforce recently announced it acquired Own Company, a leadingย ...

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faq

Frequently Asked Questions

Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.

Salesforce CyberSecurity History Information

How many cyber incidents has Salesforce faced?

Total Incidents: According to Rankiteo, Salesforce has faced 2 incidents in the past.

What types of cybersecurity incidents have occurred at Salesforce?

Incident Types: The types of cybersecurity incidents that have occurred incidents Breach and Cyber Attack.

How does Salesforce detect and respond to cybersecurity incidents?

Detection and Response: The company detects and responds to cybersecurity incidents through containment measures with Blocked access to affected instances and remediation measures with Blocked access to orgs with inadvertent permissions.

Incident Details

Can you provide details on each incident?

Incident : Vishing

Title: UNC6040 Vishing Campaign Targeting Salesforce Customers

Description: A financially motivated threat actor, tracked as UNC6040, is conducting a vishing campaign to compromise organizational data of Salesforce customers and carry out subsequent extortion.

Type: Vishing

Attack Vector: Telephone-based social engineering

Vulnerability Exploited: Human error and social engineering

Threat Actor: UNC6040

Motivation: Financial gain

Incident : Cyber Attack

Title: Salesforce 15-Hour Outage Due to Cyber Attack

Description: Salesforce's North American and European customers endured a 15-hour outage after a cyber attack. The incident came after the salesforce technology team blocked access to certain instances that contain customers affected by a database script deployment that inadvertently gave users broader data access than intended. To protect the customers, the company blocked access to all instances that contain affected customers until they could block access to orgs with the inadvertent permissions. As a result, customers who were not affected may also experienced service disruption.

Type: Cyber Attack

Attack Vector: Database Script Deployment

Vulnerability Exploited: Inadvertent Permissions

What are the most common types of attacks the company has faced?

Common Attack Types: The most common types of attacks the company has faced is Cyber Attack.

How does the company identify the attack vectors used in incidents?

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Telephone-based social engineering.

Impact of the Incidents

What was the impact of each incident?

Incident : Cyber Attack SAL215719323

Systems Affected: Customer Instances

Downtime: 15 hours

Operational Impact: Service Disruption

Which entities were affected by each incident?

Incident : Vishing SAL633060625

Entity Type: Organizations

Industry: Multinational corporations

Location: English-speaking branches

Incident : Cyber Attack SAL215719323

Entity Type: Company

Industry: Technology

Location: North America, Europe

Response to the Incidents

What measures were taken in response to each incident?

Incident : Cyber Attack SAL215719323

Containment Measures: Blocked access to affected instances

Remediation Measures: Blocked access to orgs with inadvertent permissions

Data Breach Information

What measures does the company take to prevent data exfiltration?

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Blocked access to orgs with inadvertent permissions.

How does the company handle incidents involving personally identifiable information (PII)?

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through was Blocked access to affected instances.

References

Where can I find more information about each incident?

Incident : Vishing SAL633060625

Source: Google Threat Intelligence Group (GTIG)

Where can stakeholders find additional resources on cybersecurity best practices?

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Google Threat Intelligence Group (GTIG).

Initial Access Broker

How did the initial access broker gain entry for each incident?

Incident : Vishing SAL633060625

Entry Point: Telephone-based social engineering

Post-Incident Analysis

What were the root causes and corrective actions taken for each incident?

Incident : Cyber Attack SAL215719323

Root Causes: Inadvertent Permissions

Corrective Actions: Blocked access to orgs with inadvertent permissions

What corrective actions has the company taken based on post-incident analysis?

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Blocked access to orgs with inadvertent permissions.

Additional Questions

General Information

Who was the attacking group in the last incident?

Last Attacking Group: The attacking group in the last incident was an UNC6040.

Impact of the Incidents

What was the most significant system affected in an incident?

Most Significant System Affected: The most significant system affected in an incident was Customer Instances.

Response to the Incidents

What containment measures were taken in the most recent incident?

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Blocked access to affected instances.

References

What is the most recent source of information about an incident?

Most Recent Source: The most recent source of information about an incident is Google Threat Intelligence Group (GTIG).

Initial Access Broker

What was the most recent entry point used by an initial access broker?

Most Recent Entry Point: The most recent entry point used by an initial access broker was an Telephone-based social engineering.

What Do We Measure?

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Incident
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Finding
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Grade
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Digital Assets

Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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