Royal Mail Company Cyber Security Posture
linktr.eeAt Royal Mail we connect companies, customers and communities across the UK, delivering a โone-price-goes-anywhereโ universal postal service to over 29 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.
Royal Mail Company Details
royal-mail
35266 employees
164650.0
492
Freight and Package Transportation
linktr.ee
182
ROY_1429990
In-progress
Royal Mail Risk Score (AI oriented)Between 900 and 1000
This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.
Royal Mail Global Score.png)
Royal Mail Company Scoring based on AI Models
| Model Name | Date | Description | Current Score Difference | Score |
|---|---|---|---|---|
| AVERAGE-Industry | 03-12-2025 | This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers. | N/A | Between 900 and 1000 |
Royal Mail Company Cyber Security News & History
| Entity | Type | Severity | Impact | Seen | Url ID | Details | View |
|---|---|---|---|---|---|---|---|
| Royal Mail | Breach | 100 | 6 | 11/2022 | ROY222491122 | Link | |
Rankiteo Explanation : Attack threatening the economy of a geographical regionDescription: Royal Mail's suffered a data breach incident after which its Click and Drop website was disabled as technicians work to fix a data breach that has allowed some customers to see other people's orders. The users were not able to dispatch anything today, as Click and Drop bugged out and started showing users other users' orders. However, it investigated the incident in order to fix the IT issue and resolve the services as soon as possible. | |||||||
| Royal Mail | Breach | 85 | 4 | 4/2025 | ROY554040225 | Link | |
Rankiteo Explanation : Attack with significant impact with customers data leaksDescription: Royal Mail, the UK postal service, experienced a cyberattack on March 31, leading to the alleged exfiltration of 144 GB of data. Although the postal service systems remained unaffected, compromised data purportedly included confidential documents, personal customer information, delivery addresses, Zoom meeting recordings, MailChimp mailing lists, and a WordPress SQL database. An investigation is ongoing to determine the impact of the breach on Spectos, a Royal Mail supplier. Only a single email address was confirmed among the exposed data, according to Cybernews researchers, suggesting the effects may be limited. | |||||||
| Royal Mail | Ransomware | 100 | 5 | 01/2023 | ROY343051324 | Link | |
Rankiteo Explanation : Attack threatening the organizationโs existenceDescription: In January 2023, Royal Mail was hit by a ransomware attack by LockBit, halting international deliveries. While Royal Mail refused the ยฃ65.7m ransom, the financial repercussions were severe, including revenue losses and a ยฃ10m expense on ransomware remediation. The incident highlights the crippling financial consequences of ransomware on critical infrastructure like postal services. | |||||||
Royal Mail Company Subsidiaries
At Royal Mail we connect companies, customers and communities across the UK, delivering a โone-price-goes-anywhereโ universal postal service to over 29 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.
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Royal Mail Cyber Security News
Hacker Leaks 144GB of Royal Mail Group Data, Blames Supplier Spectos
Hacker leaks 144GB of sensitive Royal Mail Group data, including customer info and internal files, claiming access came via supplier Spectos.
Royal Mail probes possible breach after cybercriminal posts customer data
Royal Mail is examining a potential data breach after a cybercriminal claimed to have leaked more than 144GB of files allegedly containing customer information.
UKโs Royal Mail investigates major data breach
Royal Mail investigates breach after 144GB of customer data leaked via third-party vendor Spectos.
Royal Mail Investigating Alleged Security Breach Following Third-Party Cyber Attack
The Royal Mail is investigating a potential security breach after a threat actor allegedly leaked over 144 GB of data, reportedly stolenย ...
News - Royal Mail investigates potential data breach following leak of 144GB of stolen data
Royal Mail is investigating allegations of a security breach after a threat actor leaked over 144GB of data allegedly stolen from theย ...
Royal Mail investigates data leak
Several gigabytes of sensitive customer data have surfaced on the darknet, allegedly from the British postal service Royal Mail.
Hackers leak 144GB of data in alleged Royal Mail breach
Royal Mail data breach concerns have emerged after a threat actor leaked 144GB of allegedly stolen data online.
Supply Chain Attack Affects Royal Mail
A cyber-attack on the German data collection and analysis firm Spectos may result in a supply chain impact on the Royal Mail Group.
Customer info allegedly stolen from compromised supplier of Royal Mail, Samsung
Britain's Royal Mail is investigating after a crew calling itself GHNA claimed it was selling 144GB of the delivery giant's customer data.
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Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
Royal Mail CyberSecurity History Information
How many cyber incidents has Royal Mail faced?
Total Incidents: According to Rankiteo, Royal Mail has faced 3 incidents in the past.
What types of cybersecurity incidents have occurred at Royal Mail?
Incident Types: The types of cybersecurity incidents that have occurred incidents Breach and Ransomware.
What was the total financial impact of these incidents on Royal Mail?
Total Financial Loss: The total financial loss from these incidents is estimated to be $10 million.
How does Royal Mail detect and respond to cybersecurity incidents?
Detection and Response: The company detects and responds to cybersecurity incidents through remediation measures with ยฃ10m expense on ransomware remediation and containment measures with Disabling the Click and Drop website and remediation measures with Fixing the IT issue.
Incident Details
Can you provide details on each incident?
Incident : Data Breach
Title: Royal Mail Cyberattack
Description: Royal Mail, the UK postal service, experienced a cyberattack on March 31, leading to the alleged exfiltration of 144 GB of data. Although the postal service systems remained unaffected, compromised data purportedly included confidential documents, personal customer information, delivery addresses, Zoom meeting recordings, MailChimp mailing lists, and a WordPress SQL database. An investigation is ongoing to determine the impact of the breach on Spectos, a Royal Mail supplier. Only a single email address was confirmed among the exposed data, according to Cybernews researchers, suggesting the effects may be limited.
Date Detected: 2023-03-31
Type: Data Breach
Incident : Ransomware Attack
Title: Ransomware Attack on Royal Mail
Description: In January 2023, Royal Mail was hit by a ransomware attack by LockBit, halting international deliveries. While Royal Mail refused the ยฃ65.7m ransom, the financial repercussions were severe, including revenue losses and a ยฃ10m expense on ransomware remediation. The incident highlights the crippling financial consequences of ransomware on critical infrastructure like postal services.
Date Detected: January 2023
Type: Ransomware Attack
Threat Actor: LockBit
Motivation: Financial Gain
Incident : Data Breach
Title: Royal Mail Data Breach Incident
Description: Royal Mail's Click and Drop website was disabled as technicians work to fix a data breach that allowed some customers to see other people's orders.
Type: Data Breach
Attack Vector: Software Vulnerability
What are the most common types of attacks the company has faced?
Common Attack Types: The most common types of attacks the company has faced is Breach.
Impact of the Incidents
What was the impact of each incident?
Incident : Data Breach ROY554040225
Data Compromised: confidential documents, personal customer information, delivery addresses, Zoom meeting recordings, MailChimp mailing lists, WordPress SQL database
Incident : Ransomware Attack ROY343051324
Financial Loss: Severe financial repercussions including revenue losses and ยฃ10m expense on ransomware remediation
Systems Affected: International deliveries halted
Operational Impact: Halted international deliveries
Revenue Loss: Significant
Incident : Data Breach ROY222491122
Data Compromised: Orders
Systems Affected: Click and Drop website
Operational Impact: Service Disruption
What is the average financial loss per incident?
Average Financial Loss: The average financial loss per incident is $3.33 million.
What types of data are most commonly compromised in incidents?
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are confidential documents, personal customer information, delivery addresses, Zoom meeting recordings, MailChimp mailing lists, WordPress SQL database and Orders.
Which entities were affected by each incident?
Incident : Data Breach ROY554040225
Entity Type: Organization
Industry: Postal Service
Location: United Kingdom
Incident : Data Breach ROY554040225
Entity Type: Organization
Incident : Ransomware Attack ROY343051324
Entity Type: Postal Service
Industry: Postal and Courier Services
Location: United Kingdom
Response to the Incidents
What measures were taken in response to each incident?
Incident : Ransomware Attack ROY343051324
Remediation Measures: ยฃ10m expense on ransomware remediation
Incident : Data Breach ROY222491122
Containment Measures: Disabling the Click and Drop website
Remediation Measures: Fixing the IT issue
Data Breach Information
What type of data was compromised in each breach?
Incident : Data Breach ROY554040225
Type of Data Compromised: confidential documents, personal customer information, delivery addresses, Zoom meeting recordings, MailChimp mailing lists, WordPress SQL database
Data Exfiltration: 144 GB
Personally Identifiable Information: personal customer information
Incident : Data Breach ROY222491122
Type of Data Compromised: Orders
What measures does the company take to prevent data exfiltration?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: ยฃ10m expense on ransomware remediation, Fixing the IT issue.
How does the company handle incidents involving personally identifiable information (PII)?
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through was Disabling the Click and Drop website.
Ransomware Information
Was ransomware involved in any of the incidents?
Incident : Ransomware Attack ROY343051324
Ransom Demanded: ยฃ65.7m
Ransom Paid: Refused
Ransomware Strain: LockBit
References
Where can I find more information about each incident?
Incident : Data Breach ROY554040225
Source: Cybernews
Where can stakeholders find additional resources on cybersecurity best practices?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Cybernews.
Investigation Status
What is the current status of the investigation for each incident?
Incident : Data Breach ROY554040225
Investigation Status: Ongoing
Incident : Data Breach ROY222491122
Investigation Status: Ongoing
Additional Questions
General Information
Has the company ever paid ransoms?
Ransom Payment History: The company has Paid ransoms in the past.
What was the amount of the last ransom demanded?
Last Ransom Demanded: The amount of the last ransom demanded was ยฃ65.7m.
Who was the attacking group in the last incident?
Last Attacking Group: The attacking group in the last incident was an LockBit.
Incident Details
What was the most recent incident detected?
Most Recent Incident Detected: The most recent incident detected was on 2023-03-31.
Impact of the Incidents
What was the highest financial loss from an incident?
Highest Financial Loss: The highest financial loss from an incident was Severe financial repercussions including revenue losses and ยฃ10m expense on ransomware remediation.
What was the most significant data compromised in an incident?
Most Significant Data Compromised: The most significant data compromised in an incident were confidential documents, personal customer information, delivery addresses, Zoom meeting recordings, MailChimp mailing lists, WordPress SQL database and Orders.
What was the most significant system affected in an incident?
Most Significant System Affected: The most significant system affected in an incident was International deliveries halted and Click and Drop website.
Response to the Incidents
What containment measures were taken in the most recent incident?
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident was Disabling the Click and Drop website.
Data Breach Information
What was the most sensitive data compromised in a breach?
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were confidential documents, personal customer information, delivery addresses, Zoom meeting recordings, MailChimp mailing lists, WordPress SQL database and Orders.
Ransomware Information
What was the highest ransom demanded in a ransomware incident?
Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was ยฃ65.7m.
What was the highest ransom paid in a ransomware incident?
Highest Ransom Paid: The highest ransom paid in a ransomware incident was Refused.
References
What is the most recent source of information about an incident?
Most Recent Source: The most recent source of information about an incident is Cybernews.
Investigation Status
What is the current status of the most recent investigation?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.
What Do We Measure?
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
