Oahu Transit Services Inc Company Cyber Security Posture

thebus.org

Oahu Transit Services, Inc. is a nonprofit organization that manages TheBus and TheHandi-Van for the City & County of Honolulu. The organization currently operates 105 routes, with a fleet of 540 buses and 948 bus operators. TheHandi-Van currently has 190 vans and 313 van operators. The American Public Transportation Association (APTA) has twice honored TheBus as America's Best Transit System in 1994-1995 and 2000-2001. Email: [email protected] Telephone: (808) 768-9490 Benefits Offered โ€ข Competitive salary โ€ข Medical and prescription drug, vision, dental, and life insurance โ€ข Pension Plan โ€ข Paid time-off benefits (vacation, sick leave, and holidays) โ€ข Bus transportation Career Page http://www.thebus.org/AboutTheBus/career.asp Job Listing https://webapps.thebus.org/jobs/TheBus_JOBS_Listing_View_All.asp Online Application https://webapps.thebus.org/jobs/OnlineJob_Home.asp

OTSI Company Details

Linkedin ID:

oahu-transit-services-inc

Employees number:

383 employees

Number of followers:

659.0

NAICS:

none

Industry Type:

Transportation/Trucking/Railroad

Homepage:

thebus.org

IP Addresses:

Scan still pending

Company ID:

OAH_9819668

Scan Status:

In-progress

AI scoreOTSI Risk Score (AI oriented)

Between 200 and 800

This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.

Ailogo

Oahu Transit Services Inc Company Scoring based on AI Models

Model NameDateDescriptionCurrent Score DifferenceScore
AVERAGE-Industry03-12-2025

This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers.

N/A

Between 200 and 800

Oahu Transit Services Inc Company Cyber Security News & History

Past Incidents
1
Attack Types
1
EntityTypeSeverityImpactSeenUrl IDDetailsView
Oahu Transit Services IncCyber Attack100612/2021OAH1920161122Link
Rankiteo Explanation :
Attack threatening the economy of a geographical region

Description: According to Roger Morton, head of the Department of Transportation Services, the cyberattack on Oahu's bus system has the trappings, which caused a โ€œmass disabling of online serversโ€ for TheBus and TheHandi-Van systems. The shutdown has affected all OTS networks and also affected was the Bus Pass Office at the Kalihi Transit Center. According to the DTS, the HOLO card's online services and call centers are momentarily unavailable, and some retail locations that distribute HOLO cards won't be able to access HOLO card accounts, distribute, or load/reload cards. They worked with the FBI, the Secret Service, and the Honolulu police and took steps to safeguard HOLO Card usersโ€™ personal and financial information.

Oahu Transit Services Inc Company Subsidiaries

SubsidiaryImage

Oahu Transit Services, Inc. is a nonprofit organization that manages TheBus and TheHandi-Van for the City & County of Honolulu. The organization currently operates 105 routes, with a fleet of 540 buses and 948 bus operators. TheHandi-Van currently has 190 vans and 313 van operators. The American Public Transportation Association (APTA) has twice honored TheBus as America's Best Transit System in 1994-1995 and 2000-2001. Email: [email protected] Telephone: (808) 768-9490 Benefits Offered โ€ข Competitive salary โ€ข Medical and prescription drug, vision, dental, and life insurance โ€ข Pension Plan โ€ข Paid time-off benefits (vacation, sick leave, and holidays) โ€ข Bus transportation Career Page http://www.thebus.org/AboutTheBus/career.asp Job Listing https://webapps.thebus.org/jobs/TheBus_JOBS_Listing_View_All.asp Online Application https://webapps.thebus.org/jobs/OnlineJob_Home.asp

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newsone

OTSI Cyber Security News

2024-06-17T07:00:00.000Z
Authorities investigating extended โ€˜network outageโ€™ at organization that runs TheBus

The city confirms that the organization that runs TheBus is working with federal authorities and Honolulu police to investigate a โ€œnetwork outage,โ€

2024-06-19T18:45:43.000Z
Cyberattack caused Oahu bus problems

The Honolulu Department of Transportation Services confirms a cyber-breach caused the ongoing outage of TheBus and Handi-Van. HONOLULU (Islandย ...

2025-04-11T07:00:00.000Z
Smart Buses, Smarter Threats | Securing the Future of Connected Transit

Securing smart bus systems isn't just about protecting data, it is about ensuring the safety and integrity of modern public transportation. Toย ...

2024-06-18T07:00:00.000Z
Oahu public transportation targeted in cyber attack

HONOLULU (KHON2) โ€” City officials are still working to restore TheBus and TheHandi-Van websites after they went down on Saturday, June 15.

2024-06-18T07:00:00.000Z
Rider data apparently compromised in alleged ransomware attack on TheBus, Handi-Van

Personal data of TheBus and Handi-Van users appears to have been compromised in an alleged ransomware attack on the company that manages the transportationย ...

2021-12-22T08:00:00.000Z
Honolulu Transit Putting Services Back Online After Hack

Honolulu transportation officials continue to restore online services shut down by a ransomware attackโ€”collaborating with other entities thatย ...

2021-12-13T08:00:00.000Z
TheBus, Handi-Van websites remain offline following cyberattack

TheBus and TheHandi-Van websites and real-time GPS vehicle information for both remain offline today and the city suffered a secondย ...

2024-06-21T07:00:00.000Z
City: Social Security, financial data not compromised in TheBus ransomware attack

The Bus and Handivan websites, along with their phones and HOLO card services were shut down. Rider data apparently compromised in allegedย ...

2020-11-19T17:10:14.000Z
Honeywell OT Cybersecurity 2025 Threat Report

At Honeywell, we're transforming the way the world works, solving your business's toughest challenges. Learn how we can drive your sustainabilityย ...

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faq

Frequently Asked Questions (FAQ) on Cybersecurity Incidents

OTSI CyberSecurity History Information

Total Incidents: According to Rankiteo, OTSI has faced 1 incidents in the past.

Incident Types: The types of cybersecurity incidents that have occurred include ['Cyber Attack'].

Total Financial Loss: The total financial loss from these incidents is estimated to be {total_financial_loss}.

Cybersecurity Posture: The company's overall cybersecurity posture is described as Oahu Transit Services, Inc. is a nonprofit organization that manages TheBus and TheHandi-Van for the City & County of Honolulu. The organization currently operates 105 routes, with a fleet of 540 buses and 948 bus operators. TheHandi-Van currently has 190 vans and 313 van operators. The American Public Transportation Association (APTA) has twice honored TheBus as America's Best Transit System in 1994-1995 and 2000-2001. Email: [email protected] Telephone: (808) 768-9490 Benefits Offered โ€ข Competitive salary โ€ข Medical and prescription drug, vision, dental, and life insurance โ€ข Pension Plan โ€ข Paid time-off benefits (vacation, sick leave, and holidays) โ€ข Bus transportation Career Page http://www.thebus.org/AboutTheBus/career.asp Job Listing https://webapps.thebus.org/jobs/TheBus_JOBS_Listing_View_All.asp Online Application https://webapps.thebus.org/jobs/OnlineJob_Home.asp.

Detection and Response: The company detects and responds to cybersecurity incidents through {description_of_detection_and_response_process}.

Incident Details

Incident 1: Ransomware Attack

Title: {Incident_Title}

Description: {Brief_description_of_the_incident}

Date Detected: {Detection_Date}

Date Publicly Disclosed: {Disclosure_Date}

Date Resolved: {Resolution_Date}

Type: {Type_of_Attack}

Attack Vector: {Attack_Vector}

Vulnerability Exploited: {Vulnerability}

Threat Actor: {Threat_Actor}

Motivation: {Motivation}

Incident 2: Data Breach

Title: {Incident_Title}

Description: {Brief_description_of_the_incident}

Date Detected: {Detection_Date}

Date Publicly Disclosed: {Disclosure_Date}

Date Resolved: {Resolution_Date}

Type: {Type_of_Attack}

Attack Vector: {Attack_Vector}

Vulnerability Exploited: {Vulnerability}

Threat Actor: {Threat_Actor}

Motivation: {Motivation}

Common Attack Types: As of now, the company has not encountered any reported incidents involving common cyberattacks.

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through {description_of_identification_process}.

Impact of the Incidents

Incident 1: Ransomware Attack

Financial Loss: {Financial_Loss}

Data Compromised: {Data_Compromised}

Systems Affected: {Systems_Affected}

Downtime: {Downtime}

Operational Impact: {Operational_Impact}

Conversion Rate Impact: {Conversion_Rate_Impact}

Revenue Loss: {Revenue_Loss}

Customer Complaints: {Customer_Complaints}

Brand Reputation Impact: {Brand_Reputation_Impact}

Legal Liabilities: {Legal_Liabilities}

Identity Theft Risk: {Identity_Theft_Risk}

Payment Information Risk: {Payment_Information_Risk}

Incident 2: Data Breach

Financial Loss: {Financial_Loss}

Data Compromised: {Data_Compromised}

Systems Affected: {Systems_Affected}

Downtime: {Downtime}

Operational Impact: {Operational_Impact}

Conversion Rate Impact: {Conversion_Rate_Impact}

Revenue Loss: {Revenue_Loss}

Customer Complaints: {Customer_Complaints}

Brand Reputation Impact: {Brand_Reputation_Impact}

Legal Liabilities: {Legal_Liabilities}

Identity Theft Risk: {Identity_Theft_Risk}

Payment Information Risk: {Payment_Information_Risk}

Average Financial Loss: The average financial loss per incident is {average_financial_loss}.

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are {list_of_commonly_compromised_data_types}.

Incident 1: Ransomware Attack

Entity Name: {Entity_Name}

Entity Type: {Entity_Type}

Industry: {Industry}

Location: {Location}

Size: {Size}

Customers Affected: {Customers_Affected}

Incident 2: Data Breach

Entity Name: {Entity_Name}

Entity Type: {Entity_Type}

Industry: {Industry}

Location: {Location}

Size: {Size}

Customers Affected: {Customers_Affected}

Response to the Incidents

Incident 1: Ransomware Attack

Incident Response Plan Activated: {Yes/No}

Third Party Assistance: {Yes/No}

Law Enforcement Notified: {Yes/No}

Containment Measures: {Containment_Measures}

Remediation Measures: {Remediation_Measures}

Recovery Measures: {Recovery_Measures}

Communication Strategy: {Communication_Strategy}

Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}

On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}

Network Segmentation: {Network_Segmentation}

Enhanced Monitoring: {Enhanced_Monitoring}

Incident 2: Data Breach

Incident Response Plan Activated: {Yes/No}

Third Party Assistance: {Yes/No}

Law Enforcement Notified: {Yes/No}

Containment Measures: {Containment_Measures}

Remediation Measures: {Remediation_Measures}

Recovery Measures: {Recovery_Measures}

Communication Strategy: {Communication_Strategy}

Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}

On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}

Network Segmentation: {Network_Segmentation}

Enhanced Monitoring: {Enhanced_Monitoring}

Incident Response Plan: The company's incident response plan is described as {description_of_incident_response_plan}.

Third-Party Assistance: The company involves third-party assistance in incident response through {description_of_third_party_involvement}.

Data Breach Information

Incident 2: Data Breach

Type of Data Compromised: {Type_of_Data}

Number of Records Exposed: {Number_of_Records}

Sensitivity of Data: {Sensitivity_of_Data}

Data Exfiltration: {Yes/No}

Data Encryption: {Yes/No}

File Types Exposed: {File_Types}

Personally Identifiable Information: {Yes/No}

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: {description_of_prevention_measures}.

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through {description_of_handling_process}.

Ransomware Information

Incident 1: Ransomware Attack

Ransom Demanded: {Ransom_Amount}

Ransom Paid: {Ransom_Paid}

Ransomware Strain: {Ransomware_Strain}

Data Encryption: {Yes/No}

Data Exfiltration: {Yes/No}

Ransom Payment Policy: The company's policy on paying ransoms in ransomware incidents is described as {description_of_ransom_payment_policy}.

Data Recovery from Ransomware: The company recovers data encrypted by ransomware through {description_of_data_recovery_process}.

Regulatory Compliance

Ransomware Logo

Incident 1: Ransomware Attack

Regulations Violated: {Regulations_Violated}

Fines Imposed: {Fines_Imposed}

Legal Actions: {Legal_Actions}

Regulatory Notifications: {Regulatory_Notifications}

Data Breach Logo

Incident 2: Data Breach

Regulations Violated: {Regulations_Violated}

Fines Imposed: {Fines_Imposed}

Legal Actions: {Legal_Actions}

Regulatory Notifications: {Regulatory_Notifications}

Regulatory Frameworks: The company complies with the following regulatory frameworks regarding cybersecurity: {list_of_regulatory_frameworks}.

Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through {description_of_compliance_measures}.

Lessons Learned and Recommendations

Incident 1: Ransomware Attack

Lessons Learned: {Lessons_Learned}

Incident 2: Data Breach

Lessons Learned: {Lessons_Learned}

Incident 1: Ransomware Attack

Recommendations: {Recommendations}

Incident 2: Data Breach

Recommendations: {Recommendations}

Key Lessons Learned: The key lessons learned from past incidents are {list_of_key_lessons_learned}.

Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: {list_of_implemented_recommendations}.

References

Incident 1: Ransomware Attack

Source: {Source}

URL: {URL}

Date Accessed: {Date_Accessed}

Incident 2: Data Breach

Source: {Source}

URL: {URL}

Date Accessed: {Date_Accessed}

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at {list_of_additional_resources}.

Investigation Status

Incident 1: Ransomware Attack

Investigation Status: {Investigation_Status}

Incident 2: Data Breach

Investigation Status: {Investigation_Status}

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through {description_of_communication_process}.

Stakeholder and Customer Advisories

Incident 1: Ransomware Attack

Stakeholder Advisories: {Stakeholder_Advisories}

Customer Advisories: {Customer_Advisories}


Incident 2: Data Breach

Stakeholder Advisories: {Stakeholder_Advisories}

Customer Advisories: {Customer_Advisories}

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: {description_of_advisories_provided}.

Initial Access Broker

Incident 1: Ransomware Attack

Entry Point: {Entry_Point}

Reconnaissance Period: {Reconnaissance_Period}

Backdoors Established: {Backdoors_Established}

High Value Targets: {High_Value_Targets}

Data Sold on Dark Web: {Yes/No}

Incident 2: Data Breach

Entry Point: {Entry_Point}

Reconnaissance Period: {Reconnaissance_Period}

Backdoors Established: {Backdoors_Established}

High Value Targets: {High_Value_Targets}

Data Sold on Dark Web: {Yes/No}

Monitoring and Mitigation of Initial Access Brokers: The company monitors and mitigates the activities of initial access brokers through {description_of_monitoring_and_mitigation_measures}.

Post-Incident Analysis

Incident 1: Ransomware Attack

Root Causes: {Root_Causes}

Corrective Actions: {Corrective_Actions}

Incident 2: Data Breach

Root Causes: {Root_Causes}

Corrective Actions: {Corrective_Actions}

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as {description_of_post_incident_analysis_process}.

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: {list_of_corrective_actions_taken}.

Additional Questions

General Information

Ransom Payment History: The company has {paid/not_paid} ransoms in the past.

Last Ransom Demanded: The amount of the last ransom demanded was {last_ransom_amount}.

Last Attacking Group: The attacking group in the last incident was {last_attacking_group}.

Incident Details

Most Recent Incident Detected: The most recent incident detected was on {most_recent_incident_detected_date}.

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on {most_recent_incident_publicly_disclosed_date}.

Most Recent Incident Resolved: The most recent incident resolved was on {most_recent_incident_resolved_date}.

Impact of the Incidents

Highest Financial Loss: The highest financial loss from an incident was {highest_financial_loss}.

Most Significant Data Compromised: The most significant data compromised in an incident was {most_significant_data_compromised}.

Most Significant System Affected: The most significant system affected in an incident was {most_significant_system_affected}.

Response to the Incidents

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was {third_party_assistance_in_most_recent_incident}.

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were {containment_measures_in_most_recent_incident}.

Data Breach Information

Most Sensitive Data Compromised: The most sensitive data compromised in a breach was {most_sensitive_data_compromised}.

Number of Records Exposed: The number of records exposed in the most significant breach was {number_of_records_exposed}.

Ransomware Information

Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was {highest_ransom_demanded}.

Highest Ransom Paid: The highest ransom paid in a ransomware incident was {highest_ransom_paid}.

Regulatory Compliance

Highest Fine Imposed: The highest fine imposed for a regulatory violation was {highest_fine_imposed}.

Most Significant Legal Action: The most significant legal action taken for a regulatory violation was {most_significant_legal_action}.

Lessons Learned and Recommendations

Most Significant Lesson Learned: The most significant lesson learned from past incidents was {most_significant_lesson_learned}.

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was {most_significant_recommendation_implemented}.

References

Most Recent Source: The most recent source of information about an incident is {most_recent_source}.

Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is {most_recent_url}.

Investigation Status

Current Status of Most Recent Investigation: The current status of the most recent investigation is {current_status_of_most_recent_investigation}.

Stakeholder and Customer Advisories

Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was {most_recent_stakeholder_advisory}.

Most Recent Customer Advisory: The most recent customer advisory issued was {most_recent_customer_advisory}.

Initial Access Broker

Most Recent Entry Point: The most recent entry point used by an initial access broker was {most_recent_entry_point}.

Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was {most_recent_reconnaissance_period}.

Post-Incident Analysis

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was {most_significant_root_cause}.

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was {most_significant_corrective_action}.

What Do We Measure?

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Incident
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Finding
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Grade
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Digital Assets

Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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