Total Incidents: According to Rankiteo, LNE has faced 7 incidents in the past.

Incident Types: The types of cybersecurity incidents that have occurred incidents Cyber Attack and Breach.

Detection and Response: The company detects and responds to cybersecurity incidents through third party assistance with TransUnion and communication strategy with Notifications sent to impacted consumers on July 8, 2024 and remediation measures with Implement database activity monitoring, Implement privileged access management (PAM) solutions, Implement zero-trust architecture principles and enhanced monitoring with Real-time threat monitoring capabilities.

Common Attack Types: The most common types of attacks the company has faced is Breach.

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through SQL injection vulnerabilities,Insider access mechanisms and Third-party customer support chat application.

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are names, basic contact information, PII, Financial transaction records, Behavioral analytics data, Customer account credentials, Encrypted payment card information, Transaction histories, Geolocation data, Purchase patterns, Customer support interactions, Business intelligence, Venue partnerships, Artist contractual information, Internal fraud detection algorithms, Emails, Phone Numbers, Encrypted Credit Card Data, Other Personal Information, emails, phone numbers, encrypted credit card information, personal information and payment information.

Third-Party Assistance: The company involves third-party assistance in incident response through TransUnion.

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Implement database activity monitoring, Implement privileged access management (PAM) solutions, Implement zero-trust architecture principles.

Key Lessons Learned: The key lessons learned from past incidents are Need for enhanced database encryption,Implementation of multi-factor authentication (MFA),Regular penetration testing,Vulnerability assessments,Incident response planning.

Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: Implement database activity monitoring, Implement privileged access management (PAM) solutions, Implement zero-trust architecture principles, Regular penetration testing, Vulnerability assessments, Incident response planning.

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Maine Office of the Attorney GeneralDate Accessed: 2024-06-28, and Source: Vermont Office of the Attorney GeneralDate Accessed: 2024-07-05, and Source: HackManac post shared on X Report.

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through were Notifications sent to impacted consumers on July 8 and 2024.

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: was Identity monitoring services by TransUnion offered for twelve months.

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as TransUnion, Real-time threat monitoring capabilities.

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Implement database activity monitoring, Implement privileged access management (PAM) solutions, Implement zero-trust architecture principles.

Last Ransom Demanded: The amount of the last ransom demanded was 2000000.

Last Attacking Group: The attacking group in the last incident were an Arkana Security Group, Criminal Hackers and Hacker Group.

Most Recent Incident Detected: The most recent incident detected was on 2024-05-18.

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2024-06-28.

Most Significant Data Compromised: The most significant data compromised in an incident were names, basic contact information, Ticket sales records, Payment methodologies, Customer demographic profiles, Internal fraud resolution documentation, PII, Financial transaction records, Behavioral analytics data, Customer account credentials, Encrypted payment card information, Transaction histories, Geolocation data, Purchase patterns, Customer support interactions, Business intelligence, Venue partnerships, Artist contractual information, Internal fraud detection algorithms, Emails, Phone Numbers, Encrypted Credit Card Data, Other Personal Information, emails, phone numbers, encrypted credit card information, 170,000 ticket barcodes, names, addresses, email addresses, phone numbers, payment information and Ticketmaster login credentials.

Most Significant System Affected: The most significant system affected in an incident were SQL databases, Production databases, Network infrastructure and Cloud Storage Services and Ticketmaster website.

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was TransUnion.

Most Sensitive Data Compromised: The most sensitive data compromised in a breach were names, basic contact information, Ticket sales records, Payment methodologies, Customer demographic profiles, Internal fraud resolution documentation, PII, Financial transaction records, Behavioral analytics data, Customer account credentials, Encrypted payment card information, Transaction histories, Geolocation data, Purchase patterns, Customer support interactions, Business intelligence, Venue partnerships, Artist contractual information, Internal fraud detection algorithms, Emails, Phone Numbers, Encrypted Credit Card Data, Other Personal Information, emails, phone numbers, encrypted credit card information, 170,000 ticket barcodes, names, addresses, email addresses, phone numbers, payment information and Ticketmaster login credentials.

Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 560.0M.

Most Significant Lesson Learned: The most significant lesson learned from past incidents was Need for enhanced database encryption,Implementation of multi-factor authentication (MFA),Regular penetration testing,Vulnerability assessments,Incident response planning.

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Implement database activity monitoring, Implement privileged access management (PAM) solutions, Implement zero-trust architecture principles, Regular penetration testing, Vulnerability assessments, Incident response planning.

Most Recent Source: The most recent source of information about an incident are Maine Office of the Attorney General, Vermont Office of the Attorney General and HackManac post shared on X Report.

Most Recent Customer Advisory: The most recent customer advisory issued was was an Identity monitoring services by TransUnion offered for twelve months.

Most Recent Entry Point: The most recent entry point used by an initial access broker were an Third-party customer support chat application, SQL injection vulnerabilities and Insider access mechanisms.

Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was Extended.

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was SQL injection vulnerabilities, Insider access mechanisms, Zero-day vulnerabilities, Lack of sufficient security measures, Lack of multi-factor authentication, Vulnerabilities in cloud storage services.

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was Implement database activity monitoring, Implement privileged access management (PAM) solutions, Implement zero-trust architecture principles.