Company Details
jw_marriott
15,863
0
7211
jwmarriott.com
0
JW _2903603
In-progress


JW Marriott Vendor Cyber Rating & Cyber Score
jwmarriott.comNo loud pretense. No excess formalities. Just understated elegance you’ll feel the moment you walk into one of over 80 worldwide destinations. JW Marriott is part of Marriott International’s luxury portfolio and consists of beautiful properties in gateway cities and distinctive resort locations in 28 countries around the world. These elegant hotels cater to today’s sophisticated, self-assured travelers, offering them the quiet luxury they seek in a warmly authentic, relaxed atmosphere lacking in pretense. JW Marriott properties artfully provide highly crafted, anticipatory experiences that are reflective of their locale so that their guests have the time to focus on what is most important to them.
Company Details
jw_marriott
15,863
0
7211
jwmarriott.com
0
JW _2903603
In-progress
Between 850 and 899

JW Marriott Global Score (TPRM)XXXX

Description: Marriott International Inc. faced a major data breach involving its Starwood-branded hotels, exposing the personal information of up to 383 million guests. The breach, which led to consolidated litigation, included sensitive customer data such as names, addresses, passport numbers, and payment details. The city of Chicago filed claims against Marriott, but the case was dismissed with prejudice after a settlement was reached. The incident underscores the severe consequences of large-scale data leaks, particularly in the hospitality sector, where trust and data security are critical. The breach not only risked financial fraud and identity theft for affected guests but also damaged Marriott’s reputation, leading to legal repercussions and regulatory scrutiny. The scale of the exposure affecting hundreds of millions highlights the systemic vulnerabilities in handling customer data across global operations.
Description: A third attack against the hotel chain, Marriott, has resulted in yet another data breach. This is the second time this year that data has been stolen from the hotel firm. An employee at the BWI Airport Marriott in Baltimore stated that about 20GB of data, including credit card numbers and PII of visitors and employees, had been stolen. The hacking organisation requested a ransom from Marriott to keep the data they had obtained from being released, but the money was not paid.
Description: Hotel giant Marriott International suffered a data breach after an unknown threat actor breached one of its properties and stole 20GB of files. The hackers stole 20GB worth of documents containing non-sensitive internal business files and some credit card information. Marriott hired a third-party security firm to investigate the incident and notified the affected individuals.
Description: Hotel giant Marriott International suffered a data breach after an unknown person gained access to information about certain Marriott associates by accessing the network of an outside vendor formerly used by Marriott. Marriott immediately confirmed that the vendor was taking appropriate to steps to investigate the incident. The vendor reported that it was working with a forensic firm and had notified law enforcement. This incident did not impact the security of Marriott’s internal HR systems or platforms. The information in the document received by this vendor that contains your information includes your name, address, and Social Security number. Marriott hired a third-party security firm to investigate the incident and notified the affected individuals.
Description: The California Office of the Attorney General disclosed a major data breach at Marriott International, Inc. on November 30, 2018, stemming from an unauthorized access to the Starwood guest reservation database. The breach, which began on or before September 10, 2018, exposed the records of approximately 500 million guests, with 327 million individuals having sensitive personal data compromised. This included names, mailing addresses, email addresses, and encrypted payment card numbers, though the encryption status of the latter was not confirmed to be broken. The incident originated from a vulnerability in Starwood’s systems, which Marriott had acquired in 2016, highlighting a failure in post-merger cybersecurity integration. The breach posed severe risks of identity theft, financial fraud, and reputational damage, given the scale and sensitivity of the exposed data. Regulatory investigations followed, with Marriott facing significant legal and financial repercussions, including fines under GDPR and other data protection laws. The incident underscored critical gaps in third-party risk management and the protection of customer data in large-scale corporate acquisitions.


No incidents recorded for JW Marriott in 2026.
No incidents recorded for JW Marriott in 2026.
No incidents recorded for JW Marriott in 2026.
JW Marriott cyber incidents detection timeline including parent company and subsidiaries

No loud pretense. No excess formalities. Just understated elegance you’ll feel the moment you walk into one of over 80 worldwide destinations. JW Marriott is part of Marriott International’s luxury portfolio and consists of beautiful properties in gateway cities and distinctive resort locations in 28 countries around the world. These elegant hotels cater to today’s sophisticated, self-assured travelers, offering them the quiet luxury they seek in a warmly authentic, relaxed atmosphere lacking in pretense. JW Marriott properties artfully provide highly crafted, anticipatory experiences that are reflective of their locale so that their guests have the time to focus on what is most important to them.


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The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service. We are actively expanding our presence globally, with pot

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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of JW Marriott is http://www.jwmarriott.com.
According to Rankiteo, JW Marriott’s AI-generated cybersecurity score is 862, reflecting their Very Good security posture.
According to Rankiteo, JW Marriott currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, JW Marriott has not been affected by any supply chain cyber incidents, and no incident IDs are currently listed for the organization.
According to Rankiteo, JW Marriott is not certified under SOC 2 Type 1.
According to Rankiteo, JW Marriott does not hold a SOC 2 Type 2 certification.
According to Rankiteo, JW Marriott is not listed as GDPR compliant.
According to Rankiteo, JW Marriott does not currently maintain PCI DSS compliance.
According to Rankiteo, JW Marriott is not compliant with HIPAA regulations.
According to Rankiteo,JW Marriott is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
JW Marriott operates primarily in the Hospitality industry.
JW Marriott employs approximately 15,863 people worldwide.
JW Marriott presently has no subsidiaries across any sectors.
JW Marriott’s official LinkedIn profile has approximately 0 followers.
JW Marriott is classified under the NAICS code 7211, which corresponds to Traveler Accommodation.
No, JW Marriott does not have a profile on Crunchbase.
Yes, JW Marriott maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/jw_marriott.
As of April 04, 2026, Rankiteo reports that JW Marriott has experienced 5 cybersecurity incidents.
JW Marriott has an estimated 14,067 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Data Leak and Breach.
Detection and Response: The company detects and responds to cybersecurity incidents through an third party assistance with hired a third-party security firm to investigate the incident, and communication strategy with notified the affected individuals, and third party assistance with forensic firm, and law enforcement notified with yes, and communication strategy with affected individuals notified, and communication strategy with public disclosure via california office of the attorney general..
Title: Data Breach at Marriott Hotel Chain
Description: A third attack against the hotel chain, Marriott, has resulted in yet another data breach. This is the second time this year that data has been stolen from the hotel firm. An employee at the BWI Airport Marriott in Baltimore stated that about 20GB of data, including credit card numbers and PII of visitors and employees, had been stolen. The hacking organisation requested a ransom from Marriott to keep the data they had obtained from being released, but the money was not paid.
Type: Data Breach
Motivation: Financial Gain
Title: Marriott International Data Breach
Description: Hotel giant Marriott International suffered a data breach after an unknown threat actor breached one of its properties and stole 20GB of files.
Type: Data Breach
Threat Actor: Unknown
Title: Marriott International Data Breach
Description: Hotel giant Marriott International suffered a data breach after an unknown person gained access to information about certain Marriott associates by accessing the network of an outside vendor formerly used by Marriott.
Type: Data Breach
Attack Vector: Access to vendor network
Threat Actor: Unknown
Title: Marriott International (Starwood) Data Breach
Description: The California Office of the Attorney General reported a data breach at Marriott International, Inc. involving the Starwood guest reservation database. The breach occurred on or before September 10, 2018, and could potentially affect approximately 500 million guests, with 327 million guests' information including names, addresses, email addresses, and encrypted payment card numbers.
Date Detected: 2018-09-10
Date Publicly Disclosed: 2018-11-30
Type: Data Breach
Title: Marriott International Data Breach Settlement with the City of Chicago
Description: Marriott International Inc. settled the city of Chicago’s claims in consolidated litigation over a data breach that compromised the personal information of as many as 383 million guests at its Starwood-branded hotels. Judge John P. Bailey of the US District Court for the Northern District of West Virginia issued an order dismissing the city’s claims with prejudice on Thursday, one day after the city filed a stipulation of dismissal with the court.
Type: Data Breach
Common Attack Types: The most common types of attacks the company has faced is Breach.
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Vendor network.

Data Compromised: Credit card numbers, Pii

Data Compromised: Internal business files, Credit card information

Data Compromised: Name, Address, Social security number

Data Compromised: Names, Addresses, Email addresses, Encrypted payment card numbers
Systems Affected: Starwood guest reservation database
Brand Reputation Impact: High (due to scale of breach and sensitive data exposure)
Identity Theft Risk: High (due to exposure of PII)
Payment Information Risk: Moderate (payment card numbers were encrypted)

Data Compromised: Personal information of up to 383 million guests
Legal Liabilities: Consolidated litigation with the city of Chicago (settled)
Identity Theft Risk: ['Personal information of guests']
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Credit Card Numbers, Pii, , Internal Business Files, Credit Card Information, , Personally Identifiable Information, , Personal Identifiable Information (Pii), Payment Card Information (Encrypted), , Personal Information and .

Entity Name: Marriott
Entity Type: Hotel Chain
Industry: Hospitality
Location: Baltimore

Entity Name: Marriott International
Entity Type: Hotel
Industry: Hospitality

Entity Name: Marriott International
Entity Type: Company
Industry: Hospitality

Entity Name: Marriott International, Inc.
Entity Type: Hospitality Corporation
Industry: Hospitality
Location: Global (Headquartered in Bethesda, Maryland, USA)
Size: Large (Fortune 500 company)
Customers Affected: Approximately 500 million (327 million with detailed records exposed)

Entity Name: Marriott International Inc.
Entity Type: Corporation
Industry: Hospitality
Location: Global (Headquartered in Bethesda, Maryland, USA)
Customers Affected: Up to 383 million guests (Starwood-branded hotels)

Entity Name: City of Chicago
Entity Type: Government Entity
Industry: Public Administration
Location: Chicago, Illinois, USA

Third Party Assistance: Hired a third-party security firm to investigate the incident
Communication Strategy: Notified the affected individuals

Third Party Assistance: Forensic firm
Law Enforcement Notified: Yes
Communication Strategy: Affected individuals notified

Communication Strategy: Public disclosure via California Office of the Attorney General
Third-Party Assistance: The company involves third-party assistance in incident response through Hired a third-party security firm to investigate the incident, Forensic firm.

Type of Data Compromised: Credit card numbers, Pii
Sensitivity of Data: High

Type of Data Compromised: Internal business files, Credit card information
Data Exfiltration: 20GB of files

Type of Data Compromised: Personally identifiable information
Sensitivity of Data: High
Personally Identifiable Information: NameAddressSocial Security number

Type of Data Compromised: Personal identifiable information (pii), Payment card information (encrypted)
Number of Records Exposed: Up to 500 million (327 million with sensitive details)
Sensitivity of Data: High
Data Exfiltration: Yes
Data Encryption: Payment card numbers were encrypted; other data (e.g., names, addresses) likely unencrypted
Personally Identifiable Information: NamesAddressesEmail addresses

Type of Data Compromised: Personal information
Number of Records Exposed: Up to 383 million
Sensitivity of Data: High (personal information of guests)
Personally Identifiable Information: Yes (guest personal information)

Regulations Violated: Potential violations of GDPR (for EU guests), California Consumer Privacy Act (CCPA) considerations,
Regulatory Notifications: Reported to California Office of the Attorney General

Legal Actions: Litigation with the city of Chicago (settled),
Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through Litigation with the city of Chicago (settled), .

Source: California Office of the Attorney General
Date Accessed: 2018-11-30

Source: US District Court for the Northern District of West Virginia (Judge John P. Bailey)
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: California Office of the Attorney GeneralDate Accessed: 2018-11-30, and Source: US District Court for the Northern District of West Virginia (Judge John P. Bailey).

Investigation Status: Ongoing

Investigation Status: Settled (claims dismissed with prejudice)
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Notified the affected individuals, Affected individuals notified and Public disclosure via California Office of the Attorney General.

Entry Point: Vendor network

High Value Targets: Starwood Guest Reservation Database,
Data Sold on Dark Web: Starwood Guest Reservation Database,
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Hired a third-party security firm to investigate the incident, Forensic firm.
Last Ransom Demanded: The amount of the last ransom demanded was True.
Last Attacking Group: The attacking group in the last incident were an Unknown and Unknown.
Most Recent Incident Detected: The most recent incident detected was on 2018-09-10.
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2018-11-30.
Most Significant Data Compromised: The most significant data compromised in an incident were Credit Card Numbers, PII, , Internal business files, Credit card information, , Name, Address, Social Security number, , Names, Addresses, Email addresses, Encrypted payment card numbers, , Personal information of up to 383 million guests and .
Most Significant System Affected: The most significant system affected in an incident was Starwood guest reservation database.
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was Hired a third-party security firm to investigate the incident, Forensic firm.
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Social Security number, Addresses, Internal business files, Address, Personal information of up to 383 million guests, Names, Encrypted payment card numbers, Credit card information, Credit Card Numbers, Name, PII and Email addresses.
Number of Records Exposed in Most Significant Breach: The number of records exposed in the most significant breach was 1.2B.
Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was True.
Most Significant Legal Action: The most significant legal action taken for a regulatory violation was Litigation with the city of Chicago (settled), .
Most Recent Source: The most recent source of information about an incident are US District Court for the Northern District of West Virginia (Judge John P. Bailey) and California Office of the Attorney General.
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.
Most Recent Entry Point: The most recent entry point used by an initial access broker was an Vendor network.
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