Company Details
emirates-nbd
24,743
1,360,149
52211
emiratesnbd.com
0
EMI_1823170
In-progress


Emirates NBD Vendor Cyber Rating & Cyber Score
emiratesnbd.comAbout Emirates NBD Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. As at 30th September 2023, total assets were AED 836 billion, (equivalent to approx. USD 228 billion). The Group has operations in the UAE, Egypt, India, Türkiye, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv, the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region. Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAE’s main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is committed to supporting the UAE’s Year of Sustainability as Principal Banking Partner of COP28 and an early supporter to the Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.
Company Details
emirates-nbd
24,743
1,360,149
52211
emiratesnbd.com
0
EMI_1823170
In-progress
Between 800 and 849

Emirates NBD Global Score (TPRM)XXXX

Description: UAE Banking Customers Warned of WhatsApp Zero-Day Exploit Targeting Smartphones A critical WhatsApp security flaw has emerged in the UAE, enabling cybercriminals to hijack smartphones via a single voice call without requiring any user interaction. Emirates NBD issued an urgent advisory after reports revealed the attack exploits an undisclosed *zero-day vulnerability*, a software weakness unknown to developers until it is actively abused. This gives attackers a significant advantage before a patch is released. The breach leverages WhatsApp’s calling feature, allowing hackers to silently infiltrate devices and access private data, including photos, messages, and financial information. Victims may remain unaware of the compromise, as the attack does not trigger visible alerts or require engagement. Cybersecurity officials in the UAE, citing sources from *Gulf News*, warn that the timing of the attack is deliberate. The holiday season’s surge in calls and messages creates an ideal cover for malicious activity, as users are less likely to scrutinize unfamiliar contacts. Emirates NBD emphasized that banks will never request sensitive details, such as OTPs or PINs, via calls or messages. The institution has urged users to update WhatsApp and their operating systems, enable two-step verification, and silence calls from unknown numbers to mitigate risks. Additional precautions include verifying links for suspicious domains (e.g., ".xyz" or ".kom") and using only official banking channels for transactions. Authorities advise immediate reporting of any suspected breaches to limit potential damage. The incident underscores the growing sophistication of cyber threats targeting mobile platforms during high-activity periods.


Emirates NBD has 50.0% fewer incidents than the average of same-industry companies with at least one recorded incident.
Emirates NBD has 13.79% fewer incidents than the average of all companies with at least one recorded incident.
Emirates NBD reported 1 incidents this year: 0 cyber attacks, 0 ransomware, 1 vulnerabilities, 0 data breaches, compared to industry peers with at least 1 incident.
Emirates NBD cyber incidents detection timeline including parent company and subsidiaries

About Emirates NBD Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. As at 30th September 2023, total assets were AED 836 billion, (equivalent to approx. USD 228 billion). The Group has operations in the UAE, Egypt, India, Türkiye, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv, the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region. Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAE’s main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is committed to supporting the UAE’s Year of Sustainability as Principal Banking Partner of COP28 and an early supporter to the Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.


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Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
The official website of Emirates NBD is http://www.emiratesnbd.com.
According to Rankiteo, Emirates NBD’s AI-generated cybersecurity score is 811, reflecting their Good security posture.
According to Rankiteo, Emirates NBD currently holds 0 security badges, indicating that no recognized compliance certifications are currently verified for the organization.
According to Rankiteo, Emirates NBD has not been affected by any supply chain cyber incidents, and no incident IDs are currently listed for the organization.
According to Rankiteo, Emirates NBD is not certified under SOC 2 Type 1.
According to Rankiteo, Emirates NBD does not hold a SOC 2 Type 2 certification.
According to Rankiteo, Emirates NBD is not listed as GDPR compliant.
According to Rankiteo, Emirates NBD does not currently maintain PCI DSS compliance.
According to Rankiteo, Emirates NBD is not compliant with HIPAA regulations.
According to Rankiteo,Emirates NBD is not certified under ISO 27001, indicating the absence of a formally recognized information security management framework.
Emirates NBD operates primarily in the Banking industry.
Emirates NBD employs approximately 24,743 people worldwide.
Emirates NBD presently has no subsidiaries across any sectors.
Emirates NBD’s official LinkedIn profile has approximately 1,360,149 followers.
Emirates NBD is classified under the NAICS code 52211, which corresponds to Commercial Banking.
Yes, Emirates NBD has an official profile on Crunchbase, which can be accessed here: https://www.crunchbase.com/organization/emirates-nbd.
Yes, Emirates NBD maintains an official LinkedIn profile, which is actively utilized for branding and talent engagement, which can be accessed here: https://www.linkedin.com/company/emirates-nbd.
As of April 02, 2026, Rankiteo reports that Emirates NBD has experienced 1 cybersecurity incidents.
Emirates NBD has an estimated 7,285 peer or competitor companies worldwide.
Incident Types: The types of cybersecurity incidents that have occurred include Vulnerability.
Detection and Response: The company detects and responds to cybersecurity incidents through an containment measures with advisory issued to customers, recommendations for security updates and two-step verification, and remediation measures with encouraging app and os updates, enabling two-step verification, muting unknown calls, and communication strategy with urgent advisory to customers via official channels..
Title: WhatsApp Zero-Day Security Breach Targeting UAE Banking Customers
Description: Banking customers across the UAE are being urged to stay vigilant after reports of a serious WhatsApp 'zero-day' security breach that could allow cybercriminals to take over smartphones through a single voice call. The attack exploits an undisclosed software flaw, enabling hackers to compromise devices without user interaction. Once compromised, attackers may access private photos, personal conversations, and sensitive financial data.
Type: Zero-Day Exploit
Attack Vector: Voice call via WhatsApp
Vulnerability Exploited: Undisclosed zero-day vulnerability in WhatsApp calling feature
Motivation: Financial gain, data theft
Common Attack Types: The most common types of attacks the company has faced is Vulnerability.
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through WhatsApp voice call.

Data Compromised: Private photos, personal conversations, sensitive financial data
Systems Affected: Smartphones (WhatsApp users)
Brand Reputation Impact: Potential reputational damage to banks and WhatsApp
Identity Theft Risk: High
Payment Information Risk: High
Commonly Compromised Data Types: The types of data most commonly compromised in incidents are Private Photos, Personal Conversations, Sensitive Financial Data and .

Entity Name: Emirates NBD
Entity Type: Bank
Industry: Banking/Financial Services
Location: UAE
Customers Affected: Banking customers across the UAE

Containment Measures: Advisory issued to customers, recommendations for security updates and two-step verification
Remediation Measures: Encouraging app and OS updates, enabling two-step verification, muting unknown calls
Communication Strategy: Urgent advisory to customers via official channels

Type of Data Compromised: Private photos, Personal conversations, Sensitive financial data
Sensitivity of Data: High
Personally Identifiable Information: Likely
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Encouraging app and OS updates, enabling two-step verification, muting unknown calls.
Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through by advisory issued to customers and recommendations for security updates and two-step verification.

Lessons Learned: Zero-day vulnerabilities pose significant risks, especially during high-activity periods like holidays. Proactive security measures (e.g., updates, two-step verification) are critical to mitigating such threats.

Recommendations: Keep apps and software updated, Enable WhatsApp two-step verification, Silence calls from unknown numbers, Use only official banking channels, Examine links carefully, Report suspicious activity immediatelyKeep apps and software updated, Enable WhatsApp two-step verification, Silence calls from unknown numbers, Use only official banking channels, Examine links carefully, Report suspicious activity immediatelyKeep apps and software updated, Enable WhatsApp two-step verification, Silence calls from unknown numbers, Use only official banking channels, Examine links carefully, Report suspicious activity immediatelyKeep apps and software updated, Enable WhatsApp two-step verification, Silence calls from unknown numbers, Use only official banking channels, Examine links carefully, Report suspicious activity immediatelyKeep apps and software updated, Enable WhatsApp two-step verification, Silence calls from unknown numbers, Use only official banking channels, Examine links carefully, Report suspicious activity immediatelyKeep apps and software updated, Enable WhatsApp two-step verification, Silence calls from unknown numbers, Use only official banking channels, Examine links carefully, Report suspicious activity immediately
Key Lessons Learned: The key lessons learned from past incidents are Zero-day vulnerabilities pose significant risks, especially during high-activity periods like holidays. Proactive security measures (e.g., updates, two-step verification) are critical to mitigating such threats.

Source: Gulf News
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: Gulf News.
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through Urgent advisory to customers via official channels.

Stakeholder Advisories: Emirates NBD issued an urgent advisory to customers warning of the threat and providing protective measures.
Customer Advisories: Emirates NBD reiterated that it will never ask for personal information or authentication codes via calls or messages. Customers are advised to stay vigilant and follow security best practices.
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: were Emirates NBD issued an urgent advisory to customers warning of the threat and providing protective measures. and Emirates NBD reiterated that it will never ask for personal information or authentication codes via calls or messages. Customers are advised to stay vigilant and follow security best practices..

Entry Point: WhatsApp voice call

Root Causes: Undisclosed zero-day vulnerability in WhatsApp's calling feature
Corrective Actions: Encouraging users to update apps, enable two-step verification, and mute unknown calls
Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: Encouraging users to update apps, enable two-step verification, and mute unknown calls.
Most Significant Data Compromised: The most significant data compromised in an incident were Private photos, personal conversations and sensitive financial data.
Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were Advisory issued to customers and recommendations for security updates and two-step verification.
Most Sensitive Data Compromised: The most sensitive data compromised in a breach were Private photos, personal conversations and sensitive financial data.
Most Significant Lesson Learned: The most significant lesson learned from past incidents was Zero-day vulnerabilities pose significant risks, especially during high-activity periods like holidays. Proactive security measures (e.g., updates, two-step verification) are critical to mitigating such threats.
Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was Keep apps and software updated, Enable WhatsApp two-step verification, Report suspicious activity immediately, Use only official banking channels, Examine links carefully and Silence calls from unknown numbers.
Most Recent Source: The most recent source of information about an incident is Gulf News.
Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was Emirates NBD issued an urgent advisory to customers warning of the threat and providing protective measures., .
Most Recent Customer Advisory: The most recent customer advisory issued was an Emirates NBD reiterated that it will never ask for personal information or authentication codes via calls or messages. Customers are advised to stay vigilant and follow security best practices.
Most Recent Entry Point: The most recent entry point used by an initial access broker was an WhatsApp voice call.
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