Consumer Council Company Cyber Security Posture

consumer.org.hk

Established under the Consumer Council Ordinance (Cap. 216), the Consumer Council is committed to enhancing consumer welfare and empowering consumers to protect themselves, by acting as advocate for consumer interests, facilitating constructive discussion and promulgation of pro-consumer policies, and empowering consumers to help themselves. This is to be achieved through initiatives directed at the consumers; the private sector; and networking with other stakeholders, such as the media and government. Consumers include consumers of goods and services and purchasers, mortgagors and lessees of immovable property. Our main duties include (i) forestalling and mediating consumer disputes; (ii) ensuring product quality and safety; (iii) collecting market information on services and goods; (iv) promoting sustainable consumption; (v) advocating best practice and competition in the marketplace; (vi) disseminating consumer information; (vii) empowering consumers through education; (viii) representing the consumer voice and networking, and (ix) improving legal protection for consumers. [Disclaimer: Please note that this page is unofficial and the content may be inaccurate and/or out-of-date. You should refer to the official website of the Consumer Council for authenticated information. We are not liable for any loss and/or damages incurred from/ consequential upon the content of this page.]

Consumer Council Company Details

Linkedin ID:

consumer-council-hong-kong

Employees number:

47 employees

Number of followers:

521

NAICS:

921

Industry Type:

Public Policy Offices

Homepage:

consumer.org.hk

IP Addresses:

Scan still pending

Company ID:

CON_1570708

Scan Status:

In-progress

AI scoreConsumer Council Risk Score (AI oriented)

Between 900 and 1000

This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.

globalscoreConsumer Council Global Score
blurone
Ailogo

Consumer Council Company Scoring based on AI Models

Model NameDateDescriptionCurrent Score DifferenceScore
AVERAGE-Industry03-12-2025

This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers.

N/A

Between 900 and 1000

Consumer Council Company Cyber Security News & History

Past Incidents
1
Attack Types
1
EntityTypeSeverityImpactSeenUrl IDDetailsView
consumer-council-hong-kongData Leak85409/2023CON11524923Link
Rankiteo Explanation :
Attack with significant impact with customers data leaks

Description: Hong Kong's consumer protection agency was attacked by hackers and has informed the public of a possible data leak. The Consumer Council reported that a cyberattack on its computer system had been discovered. This attack damaged around 80% of their systems and interfered with their hotline services and price comparison tools. It is yet unknown if there was a personal data breach and how much information was leaked. Potentially exposed information includes credit card numbers for about 8,000 subscribers to the council's monthly CHOICE magazine, as well as the HKID numbers of current and past employees and their families.

Consumer Council Company Subsidiaries

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Established under the Consumer Council Ordinance (Cap. 216), the Consumer Council is committed to enhancing consumer welfare and empowering consumers to protect themselves, by acting as advocate for consumer interests, facilitating constructive discussion and promulgation of pro-consumer policies, and empowering consumers to help themselves. This is to be achieved through initiatives directed at the consumers; the private sector; and networking with other stakeholders, such as the media and government. Consumers include consumers of goods and services and purchasers, mortgagors and lessees of immovable property. Our main duties include (i) forestalling and mediating consumer disputes; (ii) ensuring product quality and safety; (iii) collecting market information on services and goods; (iv) promoting sustainable consumption; (v) advocating best practice and competition in the marketplace; (vi) disseminating consumer information; (vii) empowering consumers through education; (viii) representing the consumer voice and networking, and (ix) improving legal protection for consumers. [Disclaimer: Please note that this page is unofficial and the content may be inaccurate and/or out-of-date. You should refer to the official website of the Consumer Council for authenticated information. We are not liable for any loss and/or damages incurred from/ consequential upon the content of this page.]

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Consumer Council Cyber Security News

2025-01-10T08:00:00.000Z
Clyde & Co highlights lessons from Hong Kong's 2024 data breaches

Clyde & Co has shared its insights on key findings from six data breach investigations conducted by the Office of the Privacy Commissionerย ...

2024-10-09T07:00:00.000Z
Cyber Threats on the Rise: Dissecting the Common Themes Behind Recent Cybersecurity Incidents in Hong Kong

This article explores the common themes and patterns observed in the recently selected incidents, and sheds light on the measures that organisations can takeย ...

2025-02-23T08:00:00.000Z
Trump 2.0 Brings Cuts to Cyber, Consumer Protections

The Trump administration has fired at least 130 employees at the federal government's foremost cybersecurity body โ€” the Cybersecurity andย ...

2025-01-08T08:00:00.000Z
A Round Up of Data Breaches 2024 โ€“ A Summary of PCPD Reports and What Organisations Can Do to Protec

The Privacy Commissioner's Office published six investigation reports in 2024, revealing common problems among Hong Kong organisations' ITย ...

2025-01-15T08:00:00.000Z
First Test of 55-inch 4K Smart TVs Revealed Disparity in Audio-visual Quality Among Different Display Technologies Choose Wisely, Trial and Enquire About Functions, Maintenance and Cyber Security Before Purchase | Consumer Council

The results revealed that models in the higher-priced OLED category had higher overall rating for picture quality, with 2 models receiving 4.5 points.

2024-05-02T07:00:00.000Z
Hacker-hit Hong Kong watchdog ordered to fix security issues within 2 months

Hong Kong's consumer watchdog breached privacy rules when the personal information of more than 470 people was leaked in a cybersecurityย ...

2023-06-28T07:00:00.000Z
IoT security: How we are keeping consumers safe from cyber threats

A collaboration convened by the World Economic Forum has formed a global consensus for baseline IoT security measures to protect consumers.

2023-09-22T07:00:00.000Z
Hong Kong Consumer Council falls victim to ransom hackers, warns of suspected data breach

Hong Kong's consumer watchdog has fallen victim to hackers and has warned the public of a suspected data breach, just two weeks after it emergedย ...

2022-09-26T07:00:00.000Z
Security in the billions: Toward a multinational strategy to better secure the IoT ecosystem

This report offers a multinational strategy to enhance the security of the IoT ecosystem. It provides a framework for a clearer understanding of the IoTย ...

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Frequently Asked Questions (FAQ) on Cybersecurity Incidents

Consumer Council CyberSecurity History Information

Total Incidents: According to Rankiteo, Consumer Council has faced 1 incidents in the past.

Incident Types: The types of cybersecurity incidents that have occurred include ['Data Leak'].

Total Financial Loss: The total financial loss from these incidents is estimated to be {total_financial_loss}.

Cybersecurity Posture: The company's overall cybersecurity posture is described as Established under the Consumer Council Ordinance (Cap. 216), the Consumer Council is committed to enhancing consumer welfare and empowering consumers to protect themselves, by acting as advocate for consumer interests, facilitating constructive discussion and promulgation of pro-consumer policies, and empowering consumers to help themselves. This is to be achieved through initiatives directed at the consumers; the private sector; and networking with other stakeholders, such as the media and government. Consumers include consumers of goods and services and purchasers, mortgagors and lessees of immovable property. Our main duties include (i) forestalling and mediating consumer disputes; (ii) ensuring product quality and safety; (iii) collecting market information on services and goods; (iv) promoting sustainable consumption; (v) advocating best practice and competition in the marketplace; (vi) disseminating consumer information; (vii) empowering consumers through education; (viii) representing the consumer voice and networking, and (ix) improving legal protection for consumers. [Disclaimer: Please note that this page is unofficial and the content may be inaccurate and/or out-of-date. You should refer to the official website of the Consumer Council for authenticated information. We are not liable for any loss and/or damages incurred from/ consequential upon the content of this page.].

Detection and Response: The company detects and responds to cybersecurity incidents through {description_of_detection_and_response_process}.

Incident Details

Incident 1: Ransomware Attack

Title: {Incident_Title}

Description: {Brief_description_of_the_incident}

Date Detected: {Detection_Date}

Date Publicly Disclosed: {Disclosure_Date}

Date Resolved: {Resolution_Date}

Type: {Type_of_Attack}

Attack Vector: {Attack_Vector}

Vulnerability Exploited: {Vulnerability}

Threat Actor: {Threat_Actor}

Motivation: {Motivation}

Incident 2: Data Breach

Title: {Incident_Title}

Description: {Brief_description_of_the_incident}

Date Detected: {Detection_Date}

Date Publicly Disclosed: {Disclosure_Date}

Date Resolved: {Resolution_Date}

Type: {Type_of_Attack}

Attack Vector: {Attack_Vector}

Vulnerability Exploited: {Vulnerability}

Threat Actor: {Threat_Actor}

Motivation: {Motivation}

Common Attack Types: As of now, the company has not encountered any reported incidents involving common cyberattacks.

Identification of Attack Vectors: The company identifies the attack vectors used in incidents through {description_of_identification_process}.

Impact of the Incidents

Incident 1: Ransomware Attack

Financial Loss: {Financial_Loss}

Data Compromised: {Data_Compromised}

Systems Affected: {Systems_Affected}

Downtime: {Downtime}

Operational Impact: {Operational_Impact}

Conversion Rate Impact: {Conversion_Rate_Impact}

Revenue Loss: {Revenue_Loss}

Customer Complaints: {Customer_Complaints}

Brand Reputation Impact: {Brand_Reputation_Impact}

Legal Liabilities: {Legal_Liabilities}

Identity Theft Risk: {Identity_Theft_Risk}

Payment Information Risk: {Payment_Information_Risk}

Incident 2: Data Breach

Financial Loss: {Financial_Loss}

Data Compromised: {Data_Compromised}

Systems Affected: {Systems_Affected}

Downtime: {Downtime}

Operational Impact: {Operational_Impact}

Conversion Rate Impact: {Conversion_Rate_Impact}

Revenue Loss: {Revenue_Loss}

Customer Complaints: {Customer_Complaints}

Brand Reputation Impact: {Brand_Reputation_Impact}

Legal Liabilities: {Legal_Liabilities}

Identity Theft Risk: {Identity_Theft_Risk}

Payment Information Risk: {Payment_Information_Risk}

Average Financial Loss: The average financial loss per incident is {average_financial_loss}.

Commonly Compromised Data Types: The types of data most commonly compromised in incidents are {list_of_commonly_compromised_data_types}.

Incident 1: Ransomware Attack

Entity Name: {Entity_Name}

Entity Type: {Entity_Type}

Industry: {Industry}

Location: {Location}

Size: {Size}

Customers Affected: {Customers_Affected}

Incident 2: Data Breach

Entity Name: {Entity_Name}

Entity Type: {Entity_Type}

Industry: {Industry}

Location: {Location}

Size: {Size}

Customers Affected: {Customers_Affected}

Response to the Incidents

Incident 1: Ransomware Attack

Incident Response Plan Activated: {Yes/No}

Third Party Assistance: {Yes/No}

Law Enforcement Notified: {Yes/No}

Containment Measures: {Containment_Measures}

Remediation Measures: {Remediation_Measures}

Recovery Measures: {Recovery_Measures}

Communication Strategy: {Communication_Strategy}

Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}

On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}

Network Segmentation: {Network_Segmentation}

Enhanced Monitoring: {Enhanced_Monitoring}

Incident 2: Data Breach

Incident Response Plan Activated: {Yes/No}

Third Party Assistance: {Yes/No}

Law Enforcement Notified: {Yes/No}

Containment Measures: {Containment_Measures}

Remediation Measures: {Remediation_Measures}

Recovery Measures: {Recovery_Measures}

Communication Strategy: {Communication_Strategy}

Adaptive Behavioral WAF: {Adaptive_Behavioral_WAF}

On-Demand Scrubbing Services: {On_Demand_Scrubbing_Services}

Network Segmentation: {Network_Segmentation}

Enhanced Monitoring: {Enhanced_Monitoring}

Incident Response Plan: The company's incident response plan is described as {description_of_incident_response_plan}.

Third-Party Assistance: The company involves third-party assistance in incident response through {description_of_third_party_involvement}.

Data Breach Information

Incident 2: Data Breach

Type of Data Compromised: {Type_of_Data}

Number of Records Exposed: {Number_of_Records}

Sensitivity of Data: {Sensitivity_of_Data}

Data Exfiltration: {Yes/No}

Data Encryption: {Yes/No}

File Types Exposed: {File_Types}

Personally Identifiable Information: {Yes/No}

Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: {description_of_prevention_measures}.

Handling of PII Incidents: The company handles incidents involving personally identifiable information (PII) through {description_of_handling_process}.

Ransomware Information

Incident 1: Ransomware Attack

Ransom Demanded: {Ransom_Amount}

Ransom Paid: {Ransom_Paid}

Ransomware Strain: {Ransomware_Strain}

Data Encryption: {Yes/No}

Data Exfiltration: {Yes/No}

Ransom Payment Policy: The company's policy on paying ransoms in ransomware incidents is described as {description_of_ransom_payment_policy}.

Data Recovery from Ransomware: The company recovers data encrypted by ransomware through {description_of_data_recovery_process}.

Regulatory Compliance

Ransomware Logo

Incident 1: Ransomware Attack

Regulations Violated: {Regulations_Violated}

Fines Imposed: {Fines_Imposed}

Legal Actions: {Legal_Actions}

Regulatory Notifications: {Regulatory_Notifications}

Data Breach Logo

Incident 2: Data Breach

Regulations Violated: {Regulations_Violated}

Fines Imposed: {Fines_Imposed}

Legal Actions: {Legal_Actions}

Regulatory Notifications: {Regulatory_Notifications}

Regulatory Frameworks: The company complies with the following regulatory frameworks regarding cybersecurity: {list_of_regulatory_frameworks}.

Ensuring Regulatory Compliance: The company ensures compliance with regulatory requirements through {description_of_compliance_measures}.

Lessons Learned and Recommendations

Incident 1: Ransomware Attack

Lessons Learned: {Lessons_Learned}

Incident 2: Data Breach

Lessons Learned: {Lessons_Learned}

Incident 1: Ransomware Attack

Recommendations: {Recommendations}

Incident 2: Data Breach

Recommendations: {Recommendations}

Key Lessons Learned: The key lessons learned from past incidents are {list_of_key_lessons_learned}.

Implemented Recommendations: The company has implemented the following recommendations to improve cybersecurity: {list_of_implemented_recommendations}.

References

Incident 1: Ransomware Attack

Source: {Source}

URL: {URL}

Date Accessed: {Date_Accessed}

Incident 2: Data Breach

Source: {Source}

URL: {URL}

Date Accessed: {Date_Accessed}

Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at {list_of_additional_resources}.

Investigation Status

Incident 1: Ransomware Attack

Investigation Status: {Investigation_Status}

Incident 2: Data Breach

Investigation Status: {Investigation_Status}

Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through {description_of_communication_process}.

Stakeholder and Customer Advisories

Incident 1: Ransomware Attack

Stakeholder Advisories: {Stakeholder_Advisories}

Customer Advisories: {Customer_Advisories}


Incident 2: Data Breach

Stakeholder Advisories: {Stakeholder_Advisories}

Customer Advisories: {Customer_Advisories}

Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: {description_of_advisories_provided}.

Initial Access Broker

Incident 1: Ransomware Attack

Entry Point: {Entry_Point}

Reconnaissance Period: {Reconnaissance_Period}

Backdoors Established: {Backdoors_Established}

High Value Targets: {High_Value_Targets}

Data Sold on Dark Web: {Yes/No}

Incident 2: Data Breach

Entry Point: {Entry_Point}

Reconnaissance Period: {Reconnaissance_Period}

Backdoors Established: {Backdoors_Established}

High Value Targets: {High_Value_Targets}

Data Sold on Dark Web: {Yes/No}

Monitoring and Mitigation of Initial Access Brokers: The company monitors and mitigates the activities of initial access brokers through {description_of_monitoring_and_mitigation_measures}.

Post-Incident Analysis

Incident 1: Ransomware Attack

Root Causes: {Root_Causes}

Corrective Actions: {Corrective_Actions}

Incident 2: Data Breach

Root Causes: {Root_Causes}

Corrective Actions: {Corrective_Actions}

Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as {description_of_post_incident_analysis_process}.

Corrective Actions Taken: The company has taken the following corrective actions based on post-incident analysis: {list_of_corrective_actions_taken}.

Additional Questions

General Information

Ransom Payment History: The company has {paid/not_paid} ransoms in the past.

Last Ransom Demanded: The amount of the last ransom demanded was {last_ransom_amount}.

Last Attacking Group: The attacking group in the last incident was {last_attacking_group}.

Incident Details

Most Recent Incident Detected: The most recent incident detected was on {most_recent_incident_detected_date}.

Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on {most_recent_incident_publicly_disclosed_date}.

Most Recent Incident Resolved: The most recent incident resolved was on {most_recent_incident_resolved_date}.

Impact of the Incidents

Highest Financial Loss: The highest financial loss from an incident was {highest_financial_loss}.

Most Significant Data Compromised: The most significant data compromised in an incident was {most_significant_data_compromised}.

Most Significant System Affected: The most significant system affected in an incident was {most_significant_system_affected}.

Response to the Incidents

Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was {third_party_assistance_in_most_recent_incident}.

Containment Measures in Most Recent Incident: The containment measures taken in the most recent incident were {containment_measures_in_most_recent_incident}.

Data Breach Information

Most Sensitive Data Compromised: The most sensitive data compromised in a breach was {most_sensitive_data_compromised}.

Number of Records Exposed: The number of records exposed in the most significant breach was {number_of_records_exposed}.

Ransomware Information

Highest Ransom Demanded: The highest ransom demanded in a ransomware incident was {highest_ransom_demanded}.

Highest Ransom Paid: The highest ransom paid in a ransomware incident was {highest_ransom_paid}.

Regulatory Compliance

Highest Fine Imposed: The highest fine imposed for a regulatory violation was {highest_fine_imposed}.

Most Significant Legal Action: The most significant legal action taken for a regulatory violation was {most_significant_legal_action}.

Lessons Learned and Recommendations

Most Significant Lesson Learned: The most significant lesson learned from past incidents was {most_significant_lesson_learned}.

Most Significant Recommendation Implemented: The most significant recommendation implemented to improve cybersecurity was {most_significant_recommendation_implemented}.

References

Most Recent Source: The most recent source of information about an incident is {most_recent_source}.

Most Recent URL for Additional Resources: The most recent URL for additional resources on cybersecurity best practices is {most_recent_url}.

Investigation Status

Current Status of Most Recent Investigation: The current status of the most recent investigation is {current_status_of_most_recent_investigation}.

Stakeholder and Customer Advisories

Most Recent Stakeholder Advisory: The most recent stakeholder advisory issued was {most_recent_stakeholder_advisory}.

Most Recent Customer Advisory: The most recent customer advisory issued was {most_recent_customer_advisory}.

Initial Access Broker

Most Recent Entry Point: The most recent entry point used by an initial access broker was {most_recent_entry_point}.

Most Recent Reconnaissance Period: The most recent reconnaissance period for an incident was {most_recent_reconnaissance_period}.

Post-Incident Analysis

Most Significant Root Cause: The most significant root cause identified in post-incident analysis was {most_significant_root_cause}.

Most Significant Corrective Action: The most significant corrective action taken based on post-incident analysis was {most_significant_corrective_action}.

What Do We Measure?

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Incident
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Finding
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Grade
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Digital Assets

Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.

These are some of the factors we use to calculate the overall score:

Network Security

Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.

SBOM (Software Bill of Materials)

Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.

CMDB (Configuration Management Database)

Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.

Threat Intelligence

Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.

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