ConnectWise Company Cyber Security Posture
connectwise.comBorn out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
ConnectWise Company Details
connectwise
3066 employees
165693.0
511
Software Development
connectwise.com
Scan still pending
CON_2879190
In-progress
ConnectWise Risk Score (AI oriented)Between 900 and 1000
This score is AI-generated and less favored by cyber insurers, who prefer the TPRM score.
ConnectWise Global Score.png)
ConnectWise Company Scoring based on AI Models
| Model Name | Date | Description | Current Score Difference | Score |
|---|---|---|---|---|
| AVERAGE-Industry | 03-12-2025 | This score represents the average cybersecurity rating of companies already scanned within the same industry. It provides a benchmark to compare an individual company's security posture against its industry peers. | N/A | Between 900 and 1000 |
ConnectWise Company Cyber Security News & History
| Entity | Type | Severity | Impact | Seen | Url ID | Details | View |
|---|---|---|---|---|---|---|---|
| ConnectWise | Vulnerability | 100 | 6 | 12/2022 | CON01841222 | Link | |
Rankiteo Explanation : Attack threatening the economy of a geographical regionDescription: ConnectWise, which offers a self-hosted, remote desktop software application suffered an unusually sophisticated phishing attack that can let attackers take remote control over user systems when recipients click the included link. The warning comes just weeks after the company quietly patched a vulnerability that makes it easier for phishers to launch these attacks. In October, ConnectWise learned that an attacker could craft a ConnectWise Control client download link that would bounce or proxy the remote connection from the MSP’s servers to a server that the attacker controls. ConnectWise issued advisory warning users to be on guard against a new round email phishing attempts that mimic legitimate email alerts the company sends when it detects unusual activity on a customer account. | |||||||
| ConnectWise | Ransomware | 85 | 3 | 06/2020 | CON1166123 | Link | |
Rankiteo Explanation : Attack with significant impact with internal employee data leaksDescription: Multiple ConnectWise partners have had their customers hit with a ransomware attacks. It was through a software flaw that left several end users compromised. There was an MSP encrypted which is what prompted the company to release the hotfix and notify users. | |||||||
| ConnectWise | Cyber Attack | 100 | 5/2025 | CON454052925 | Link | ||
Rankiteo Explanation : Attack threatening the organization’s existenceDescription: ConnectWise, a Florida-based software company providing IT management solutions, experienced a suspected state-sponsored cyberattack that breached its environment. The attack impacted a limited number of ScreenConnect customers, a remote access and support tool. The breach occurred in August 2024 and was discovered in May 2025, with the vulnerability tracked as CVE-2025-3935. The flaw allowed threat actors with privileged access to steal secret machine keys and conduct remote code execution on ScreenConnect servers, potentially accessing customer environments. The company has implemented enhanced monitoring and security measures but has not confirmed the extent of the breach or the specifics of the malicious activity observed. | |||||||
ConnectWise Company Subsidiaries
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
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ConnectWise Cyber Security News
ConnectWise Retires IT Nation Secure, Folds Cybersecurity Content Into Flagship Connect Conferences
Starting in 2026, it will embed its cybersecurity programming directly into its global IT Nation Connect conferences held annually in North ...
ConnectWise warns of threat activity linked to suspected nation-state hackers
ConnectWise is investigating suspicious activity — likely associated with a nation-state actor — affecting a limited number of customers that ...
ConnectWise Hit by Cyberattack; Nation-State Actor Suspected in Targeted Breach
ConnectWise, the developer of remote access and support software ScreenConnect, has disclosed that it was the victim of a cyber attack.
ConnectWise says nation-state attack targeted multiple ScreenConnect customers
IT management software company ConnectWise said it is investigating a nation-state attack on its systems that impacted some of its customers.
IT Nation Connect: New ConnectWise Cybersecurity Offerings for MSPs
IT NATION CONNECT — ConnectWise's 20th IT Nation Connect kicked off Wednesday with the debut of numerous cybersecurity enhancements.
ConnectWise, Microsoft, and Pax8 Launch Integrated Cybersecurity and Endpoint Management Solution for MSPs
TAMPA, Fla., June 03, 2025 (GLOBE NEWSWIRE) -- ConnectWise, the world's leading software company dedicated to the success of managed service ...
Channel Brief: ConnectWise Strengthens Asio With Backup, Cybersecurity
ConnectWise bolsters Asio, Microsoft VP joins Netrio board of directors and more. Happy Friday!
ConnectWise Breached, ScreenConnect Customers Targeted
ConnectWise last month disclosed CVE-2025-3935, a high-severity authentication vulnerability in ScreenConnect, though no exploitation activity ...
Trojanized ConnectWise tool deployed via TRUMP coin lure
North Korean state-backed threat operation UNC4899, also known as TraderTraitor, Slow Pisces, Jade Sleet, and PUKCHONG, has targeted Google ...
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Frequently Asked Questions
Explore insights on cybersecurity incidents, risk posture, and Rankiteo's assessments.
ConnectWise CyberSecurity History Information
How many cyber incidents has ConnectWise faced?
Total Incidents: According to Rankiteo, ConnectWise has faced 3 incidents in the past.
What types of cybersecurity incidents have occurred at ConnectWise?
Incident Types: The types of cybersecurity incidents that have occurred incidents Ransomware, Cyber Attack and Vulnerability.
How does ConnectWise detect and respond to cybersecurity incidents?
Detection and Response: The company detects and responds to cybersecurity incidents through third party assistance with Mandiant (forensic experts) and law enforcement notified with True and communication strategy with Contacted all affected customers and enhanced monitoring with Implemented enhanced monitoring and hardened the security across its network and remediation measures with Released Hotfix, Notified Users and communication strategy with Advisory Warning.
Incident Details
Can you provide details on each incident?
Incident : Cyberattack
Title: Suspected State-Sponsored Cyberattack on ConnectWise's ScreenConnect
Description: A suspected state-sponsored cyberattack breached ConnectWise's environment, impacting a limited number of ScreenConnect customers. The breach was tied to the CVE-2025-3935 vulnerability, a high-severity ViewState code injection bug caused by unsafe deserialization of ASP.NET ViewState.
Date Detected: May 2025
Type: Cyberattack
Attack Vector: Vulnerability Exploitation
Vulnerability Exploited: CVE-2025-3935
Threat Actor: Suspected nation state actor
Incident : Ransomware
Title: Ransomware Attacks on ConnectWise Partners
Description: Multiple ConnectWise partners have had their customers hit with ransomware attacks through a software flaw that left several end users compromised. An MSP was encrypted, prompting the company to release a hotfix and notify users.
Type: Ransomware
Attack Vector: Software Flaw
Vulnerability Exploited: Software Flaw
Motivation: Financial Gain
Incident : Phishing Attack
Title: Phishing Attack on ConnectWise
Description: ConnectWise, which offers a self-hosted, remote desktop software application suffered an unusually sophisticated phishing attack that can let attackers take remote control over user systems when recipients click the included link.
Date Detected: 2023-10-01
Date Publicly Disclosed: 2023-10-01
Type: Phishing Attack
Attack Vector: Email Phishing
Vulnerability Exploited: Remote Control Software Vulnerability
Motivation: Unauthorized Access
What are the most common types of attacks the company has faced?
Common Attack Types: The most common types of attacks the company has faced is Vulnerability.
How does the company identify the attack vectors used in incidents?
Identification of Attack Vectors: The company identifies the attack vectors used in incidents through Email Phishing.
Impact of the Incidents
What was the impact of each incident?
Incident : Cyberattack CON454052925
Systems Affected: ScreenConnect cloud-hosted instances
Incident : Ransomware CON1166123
Systems Affected: Multiple End Users, MSP
Incident : Phishing Attack CON01841222
Systems Affected: User Systems
Which entities were affected by each incident?
Incident : Cyberattack CON454052925
Entity Type: Companies using ScreenConnect
Industry: IT Management
Size: Very small number of customers
Incident : Ransomware CON1166123
Entity Type: Software Company
Industry: Technology
Customers Affected: Multiple
Response to the Incidents
What measures were taken in response to each incident?
Incident : Cyberattack CON454052925
Third Party Assistance: Mandiant (forensic experts)
Law Enforcement Notified: True
Communication Strategy: Contacted all affected customers
Enhanced Monitoring: Implemented enhanced monitoring and hardened the security across its network
Incident : Ransomware CON1166123
Remediation Measures: Released Hotfix, Notified Users
Incident : Phishing Attack CON01841222
Communication Strategy: Advisory Warning
How does the company involve third-party assistance in incident response?
Third-Party Assistance: The company involves third-party assistance in incident response through Mandiant (forensic experts).
Data Breach Information
What measures does the company take to prevent data exfiltration?
Prevention of Data Exfiltration: The company takes the following measures to prevent data exfiltration: Released Hotfix, Notified Users.
References
Where can I find more information about each incident?
Incident : Cyberattack CON454052925
Source: CRN
Incident : Cyberattack CON454052925
Source: BleepingComputer
Where can stakeholders find additional resources on cybersecurity best practices?
Additional Resources: Stakeholders can find additional resources on cybersecurity best practices at and Source: CRN, and Source: BleepingComputer.
Investigation Status
What is the current status of the investigation for each incident?
Incident : Cyberattack CON454052925
Investigation Status: Ongoing
How does the company communicate the status of incident investigations to stakeholders?
Communication of Investigation Status: The company communicates the status of incident investigations to stakeholders through were Contacted all affected customers and Advisory Warning.
Stakeholder and Customer Advisories
Were there any advisories issued to stakeholders or customers for each incident?
Incident : Phishing Attack CON01841222
Customer Advisories: Advisory Warning
What advisories does the company provide to stakeholders and customers following an incident?
Advisories Provided: The company provides the following advisories to stakeholders and customers following an incident: was Advisory Warning.
Initial Access Broker
How did the initial access broker gain entry for each incident?
Incident : Phishing Attack CON01841222
Entry Point: Email Phishing
Post-Incident Analysis
What were the root causes and corrective actions taken for each incident?
Incident : Cyberattack CON454052925
Root Causes: Vulnerability in ScreenConnect (CVE-2025-3935)
What is the company's process for conducting post-incident analysis?
Post-Incident Analysis Process: The company's process for conducting post-incident analysis is described as Mandiant (forensic experts), Implemented enhanced monitoring and hardened the security across its network.
Additional Questions
General Information
Who was the attacking group in the last incident?
Last Attacking Group: The attacking group in the last incident was an Suspected nation state actor.
Incident Details
What was the most recent incident detected?
Most Recent Incident Detected: The most recent incident detected was on May 2025.
What was the most recent incident publicly disclosed?
Most Recent Incident Publicly Disclosed: The most recent incident publicly disclosed was on 2023-10-01.
Impact of the Incidents
What was the most significant system affected in an incident?
Most Significant System Affected: The most significant system affected in an incident were ScreenConnect cloud-hosted instances and Multiple End Users, MSP and User Systems.
Response to the Incidents
What third-party assistance was involved in the most recent incident?
Third-Party Assistance in Most Recent Incident: The third-party assistance involved in the most recent incident was Mandiant (forensic experts).
References
What is the most recent source of information about an incident?
Most Recent Source: The most recent source of information about an incident are CRN and BleepingComputer.
Investigation Status
What is the current status of the most recent investigation?
Current Status of Most Recent Investigation: The current status of the most recent investigation is Ongoing.
Stakeholder and Customer Advisories
What was the most recent customer advisory issued?
Most Recent Customer Advisory: The most recent customer advisory issued was was an Advisory Warning.
Initial Access Broker
What was the most recent entry point used by an initial access broker?
Most Recent Entry Point: The most recent entry point used by an initial access broker was an Email Phishing.
What Do We Measure?
Every week, Rankiteo analyzes billions of signals to give organizations a sharper, faster view of emerging risks. With deeper, more actionable intelligence at their fingertips, security teams can outpace threat actors, respond instantly to Zero-Day attacks, and dramatically shrink their risk exposure window.
These are some of the factors we use to calculate the overall score:
Identify exposed access points, detect misconfigured SSL certificates, and uncover vulnerabilities across the network infrastructure.
Gain visibility into the software components used within an organization to detect vulnerabilities, manage risk, and ensure supply chain security.
Monitor and manage all IT assets and their configurations to ensure accurate, real-time visibility across the company's technology environment.
Leverage real-time insights on active threats, malware campaigns, and emerging vulnerabilities to proactively defend against evolving cyberattacks.
