🌍Alibaba Group is on a mission to make it easy to do business anywhere! Guided by our passion and imagination, we’re leading the way in AI, cloud computing and e-commerce. We aim to build the future infrastructure of commerce, and we aspire to be a good company that lasts for 102 years.
[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred million visitors through billions of conversations annually, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. For more information, visit: www.247.ai. [24]7.ai is based in Campbell, California. [24]7.ai is a registered trademark of 24/7 Customer, Inc.
Security & Compliance Standards Overview
Alibaba Group has 66.67% more incidents than the average of same-industry companies with at least one recorded incident.
No incidents recorded for [24]7.ai in 2026.
Alibaba Group cyber incidents detection timeline including parent company and subsidiaries
[24]7.ai cyber incidents detection timeline including parent company and subsidiaries
Last 3 Security & Risk Events by Company
A security flaw has been discovered in itsourcecode Payroll Management System 1.0. Affected by this vulnerability is an unknown functionality of the file /manage_user.php of the component Parameter Handler. Performing a manipulation of the argument ID results in sql injection. The attack is possible to be carried out remotely. The exploit has been released to the public and may be used for attacks.
A vulnerability was identified in Axiomatic Bento4 up to 1.6.0-641. Affected is the function AP4_BitReader::SkipBits of the file Ap4Dac4Atom.cpp of the component DSI v1 Parser. Such manipulation of the argument n_presentations leads to heap-based buffer overflow. The attack needs to be performed locally. The exploit is publicly available and might be used. The project was informed of the problem early through an issue report but has not responded yet.
A vulnerability was determined in Axiomatic Bento4 up to 1.6.0-641. This impacts the function AP4_BitReader::ReadCache of the file Ap4Dac4Atom.cpp of the component MP4 File Parser. This manipulation causes heap-based buffer overflow. The attack needs to be launched locally. The exploit has been publicly disclosed and may be utilized. The project was informed of the problem early through an issue report but has not responded yet.
iccDEV provides a set of libraries and tools for working with ICC color management profiles. Prior to version 2.3.1.6, there is a heap-buffer-overflow (HBO) in icAnsiToUtf8() in the XML conversion path. The issue is triggered by a crafted ICC profile which causes icAnsiToUtf8(std::string&, char const*) to treat an input buffer as a C-string and call operations that rely on strlen()/null-termination. AddressSanitizer reports an out-of-bounds READ of size 115 past a 114-byte heap allocation, with the failure observed while running the iccToXml tool. This issue has been patched in version 2.3.1.6.
iccDEV provides a set of libraries and tools for working with ICC color management profiles. Prior to version 2.3.1.6, there is a stack-buffer-overflow (SBO) in CIccTagFixedNum<>::GetValues() and a related bug chain. The primary crash is an AddressSanitizer-reported WRITE of size 4 that overflows a 4-byte stack variable (rv) via the call chain CIccTagFixedNum::GetValues() -> CIccTagStruct::GetElemNumberValue(). This issue has been patched in version 2.3.1.6.
